Us Nail & Spa

+1 423-929-2299

Sunset Shopping Center, 2244 N Roan St STE 106, Johnson City, TN 37601 United States of America

Open Today: -

Quick Facts About Us Nail & Spa

based on the comments provided, the strengths and weaknesses of US Nail & Spa can be summarized as follows:

Strengths: 1. Aesthetically pleasing and comfortable salon atmosphere: The shop is well-decorated and creates a pleasant environment for customers. 2. Highly skilled and precise work: The technicians are praised for their perfect and accurate nail services. 3. Friendly and welcoming staff: Customers appreciate the friendly and welcoming nature of the manager/owner, who makes them feel valued and comfortable. 4. Complimentary drinks: The salon provides complimentary drinks to customers during their nail services. 5. Proximity to customers: The Jc location is conveniently close to one customer's house.

Weaknesses: 1. Poor customer service experience: One customer had a negative encounter with the staff after experiencing issues with their nails. They felt disrespected and were met with refusal when asking for a repair. 2. Inconsistent quality: While some customers had consistently positive experiences, one customer mentioned a recent visit where they felt the technician rushed and didn't do a good job. They had to return to fix the nails. 3. High prices for the quality received: One customer felt that their recent visit was overpriced for the quality they received. 4. Lack of friendliness and communication: Another customer felt that the staff did not show friendliness or engage in conversation, creating an awkward atmosphere for them. 5. Limited availability of staff: One customer mentioned that the salon can be busy, and the availability of staff may be limited to regulars or particular times.

In conclusion, US Nail & Spa has several strengths, including a visually appealing salon, skilled technicians, and a friendly owner. However, there are also weaknesses, such as poor customer service experiences, inconsistent quality, high prices for some customers, limited friendliness, and communication, and potentially limited availability of staff. It is important for potential customers to consider these strengths and weaknesses when deciding whether to visit US Nail & Spa.

Best TL Reviews

Xưởng làm móng được bài trí rất thẩm mỹ và do đó tạo ra một bầu không khí dễ chịu. Công việc hoàn hảo và chính xác nổi bật đặc biệt, với tất cả các mong muốn được thực hiện một cách chính xác nhất. Chắc chắn là tiệm làm móng yêu thích của tôi ở Freiburg!!❤️

I love this salon!! Bristol U.S. Nails is a wonderful salon! I miss getting my nails done there!! I moved to Jc, and it's just too far for me to drive back to Bristol! I always have a great experience when I go there!! Everyone is so friendly and does a great job!! They give you complimentary drinks while you're getting your nails done if you want!! The manager/owner He is the sweetest man!! I love him to death!! He's such a sweet and friendly man!! He always talks to you and makes you feel welcome!! I love going there every now and then when I get a chance when I'm going to be in the area!! I love the salon I'm going to now as well!! But I will always love this salon!!

I went to the Jc location today, and she did an amazing job on my nails!! It's really close to my house! I will definitely be going back!! Thank you so much!!

I have been going here for years but will NEVER walk in their doors and spend another dime at this nail salon. I had a pedicure and manicure yesterday. In less than 24 hours my nail polish was 1/2 off. I went back to ask them to repaint my nails and they refused and talked to me like cr_p.

I went here today for my fourth time. I never ever leave reviews, but this time was I just had to. This place was exceptional! I had my nails done, my toes done and my eyebrows waxed. I’ve used everyone in that shop and they all do great work, way more than average. They also talk to you with great English, something I find important! Give them a shot, you will not be disappointed!

I have used this salon for over 7 years. They have done several service for me including my nails for my wedding! I haven't had a bad experience yet. If there has ever been an issue or something I didn't like, they have fixed it for me every time. I love going to this salon!

I’ve been going here the past few times I’ve been getting fill ins, and they’ve done a pretty decent job. However, this past time I feel the lady rushed and didn’t care about how she did on them. I ended up having to go back in because the polish had not fully dried and was starting to peel. It looked really rough around the edges and it was pretty overpriced for what I got. She seemed pretty ticked off when I came in and asked her to fix it. Overall they’re not the friendliest, unless you are a regular, they hardly ever talked to me, and I felt super awkward going in… definitely will be finding another spot.

I’ve been to every salon in this town. I recently lost my nail lady, so I thought I would give these guys a try. ABSOLUTELY THE BEAT NAIL SALON IN TOWN! I’ve been there 3 times now and they are all great at what they do! You will not be disappointed!

Inexpensive fingernail gel replacement. Had them do my nails a couple of times. They'll do my nails whenever I'm in JC