The Nail Place

+1 205-982-6292

2341 John Hawkins Pkwy, Hoover, AL 35244 United States of America

Open Today: -

Quick Facts About The Nail Place

The Nail Place receives overwhelmingly positive comments from customers, highlighting its strengths in customer service, attention to detail, talented nail technicians, and overall relaxing and welcoming atmosphere. Some customers have been coming to The Nail Place for several years, which speaks to the consistency and quality of the service provided.

One strength of The Nail Place is its customer service. Multiple customers comment on how welcoming and friendly the staff is, with one customer specifically mentioning the lady who answers the phone as a sweetheart. The staff is described as providing great service and going above and beyond to meet customer expectations. The Nail Place also accommodates walk-ins, which adds to the convenience for customers.

Another strength of The Nail Place is the talent and skill of its nail technicians. Customers consistently praise the technicians for their attention to detail and ability to create beautiful nails. One customer even compared the technician's work to that of a machine, emphasizing the precision and quality of the service. The technicians are also commended for their ability to replicate specific designs or nail styles based on customer requests.

The calming and relaxing atmosphere of The Nail Place is also mentioned as a strength. Customers appreciate the soothing music and the overall spa-like ambiance. Multiple customers mention being able to watch TV or fall asleep while getting their nails done, which speaks to the level of comfort and relaxation that the establishment provides. The relaxing atmosphere helps to enhance the overall customer experience.

The Nail Place also receives positive comments about the quality and longevity of the nail services provided. Multiple customers mention that their nails look great for weeks after their appointments, and they receive compliments on their nails from others. The dip powder nails, in particular, receive praise for their appearance and durability.

Cleanliness and professionalism are also strengths of The Nail Place. Customers mention that the shop is clean and smells good. The staff is described as friendly and honest, providing clear communication about what they can and cannot do. This level of professionalism contributes to the overall positive experience that customers have at The Nail Place.

Despite the overwhelmingly positive comments, there are a few potential weaknesses mentioned in the comments. One customer mentions that the service can be slow-paced, so individuals who are in a hurry may need to plan accordingly. Additionally, one customer warns others to be cautious about having their nails properly dried, even if the technician claims they are dry.

In conclusion, The Nail Place receives consistently positive feedback from customers, highlighting strengths such as exceptional customer service, talented and detail-oriented nail technicians, a relaxing atmosphere, and high-quality nail services. The establishment's ability to provide a personalized and comfortable experience contributes to its success as a trusted nail salon that customers return to time and time again.

Best TL Reviews

My first time using The Nail Place was a very pleasant experience! Hannah was so warm and inviting. My experience at some nail establishments are not pleasant at all. That was the first thing I noticed here how they invited me in and made me feel comfortable. The soothing music was so calming and as it played everyone receiving service was just sitting quiet and/or had their eyes closed as if they were in a spa. An older gentleman named Tony did the polish change on my toes and it was nice. He repaired a broken big toenail with acrylic for me. Then Kevin did my nails. At other places I’m used to having my dip powder soaked off each time with tips on and charged for the soak off but Kevin filed all the powder off and kept the tips on giving my real nail time to grow out. The other places will soak the nail and tip off and charge you for a new set of tips & the soak off each time. I will definitely be coming back because they do what’s best for the customer here! Kevin did an amazing job on my nails! It was almost like a machine did them. The shape was on point! No lumps, no bumps, all smooth! I can’t stop looking at my nails and not to mention the compliments I got on them this week!

The nail place always does a great job and I have been going to them for approx. 4 years. Every nail tech there gives the same great service and they take walk-ins or appointments. I have short nails and keep things pretty basic and they do a great job with mine. I’ve also seen them do some designs and fancier things on longer nails. I recommend you try it out.

EDIT: I still come here and I truly love this place. I can watch tv or fall asleep while getting my nails done, it’s so relaxing. Kevin is so talented! Today, I went to get a new set. I wanted a certain design with my nails and I showed him a picture. Lemme tell you, I was beyond impressed he only had to look twice and was SPOT ON with it! I also have never gotten red nails and I didn’t know how I would feel about it before getting them done, but I really, really love these nails.❣️ I really do love coming and I’m so overjoyed with my nails when I leave. I feel stunning! I get compliments all the time and I recommend this place to anyone who asks! Amazing work, great customer service & on top of that, a great price! I can’t resist! Thank you, The Nail Place!

I travel from half an hour away just to come here. I’ve came here twice now and each time has been consistent with great customer service and amazing nails! The lady who answers the phone is such a sweetheart & the man who has done my nails both times now is very detail-oriented and exceeds my expectations. My nails looked great for three weeks before I decided I needed to get them filled in and I’ve gotten compliments at work! I highly suggest this place. I have tried other nail salons around Hoover and Birmingham but this place is the spot! I love this establishment, and I’ll definitely be a regular here. If I can give them more stars, I would. Blue is my first time with a new set from them, and the pink is my second time when I needed a fill in..????

I absolutely love The Nail Place! Every time I go, I have a wonderful experience and love my nails and toes for weeks to come. Hanna and Amy do an amazing job, along with everyone else that works at The Nail Place! It is the only place my mom, sister, and I will go!

Great pedicures from the older gentleman and he's very sweet. As far as a full set the the younger guy is great and pretty good with a simple design. Just make sure they are dry!! Even if he says it's dry. Don't be in a hurry going in, they are very slow paced.

Wonderful pedicure. So relaxing. The best I've ever had!. I showed the nail tech a picture of the fingernails I wanted and the dip powder he used was perfect. I've received so many compliments. I will definitely go back for future manicures and pedicures..

I have an acrylic allergy so I have been coming here for dip powder nails and the shop, staff, and service has been great! My nails look amazing every time. The shop is clean and smells good and the staff is friendly and honest about what they can and cannot do. This is my new place.

I called to see if I could be a walk in , and yes I was welcome to come on in, plus I given perfect directions there as well. I was welcomed in with a smile. My nails were a mess, but beautiful when I left. It’s hard to find good customer service these days, I found it there. I’m very pleased.