Lucky Cheng

+1 803-245-7388

8248, 3380 E Railroad Ave, Bamberg, SC 29003 United States of America

Open Today: -

Quick Facts About Lucky Cheng

Lucky Cheng is a Chinese restaurant that has received both positive and negative comments from customers. In order to understand the strengths and weaknesses of the restaurant, we will analyze the comments individually and look for common themes.

One of the strengths mentioned by multiple customers is the consistent experience at Lucky Cheng. Customers have mentioned that the restaurant provides good food and pricing consistently. This suggests that the restaurant has a high level of quality control and is able to maintain its standards over time. Additionally, many customers have praised the chicken and broccoli dish at Lucky Cheng as the best they have had anywhere. This suggests that the restaurant excels in certain dishes and has a strong reputation for them.

Another strength mentioned by a long-time customer is the great customer service at Lucky Cheng. This indicates that the restaurant values its customers and strives to provide a positive dining experience. The comment also mentions that the staff is friendly, which further supports the notion of good customer service.

In terms of weaknesses, one recurring issue mentioned by customers is the changes in management that result in drastic changes in atmosphere. Customers have commented that the restaurant sometimes looks like it is under construction and that the overall feel of the restaurant changes when there is a change in management. This suggests that the restaurant may struggle with consistency in terms of its physical appearance and atmosphere.

A negative comment states that the restaurant was not friendly and refused to take the customer's order or money. This indicates a lack of customer service and highlights a potential issue with the staff's attitude towards customers.

Another weakness mentioned by a customer is the lack of communication and language barrier at Lucky Cheng. The customer explains that it is difficult to place an order, ask questions, or make a complaint due to the language barrier. This suggests that the restaurant may need to improve its communication skills and potentially hire staff who are proficient in English to better serve customers.

One comment mentions that the card at Lucky Cheng was misleading, suggesting that the restaurant may have issues with unclear or inaccurate information on its menu or promotional materials.

Overall, Lucky Cheng has strengths in terms of consistent quality, good customer service, and specific dishes that are highly regarded by customers. However, the restaurant also faces weaknesses in terms of changes in atmosphere, potential issues with staff attitude and communication, and potential inaccuracies on its menu.

Best TL Reviews

Chinese restaurants change management periodically and unfortunately the atmosphere changes drastically. I was shocked when I went in today. It looked like it was under construction and the lady that waited on me was not nice at all. I was going to order lunch but after she was so unpleasant, I ordered a egg roll and she wanted the $2 before she cooked it. ????. Unbelievable. I wish we could get some real Chinese food in the area and your patronage is appreciated.

Great customer service. Consistent experience. Good food and pricing. The best chicken and broccoli ???? of anywhere. I am a long time customer and no Chinese restaurant in the county can has an all around great experience as lucky cheng.

Not a friendly place at all they were not take my order or my money so I won't be home back on here this no more please don't come here to eat

This is the best Chinese store in bamberg I ever ate at. I been cooking here since I was a little kid. They very nice and friendly people. I never had any bad experience with them

Consistently good Chinese food and service. Prices have gone up with the prices of ingredients, but the quality of the food and the portions keep me coming back. They'll slip bonus items into your order based on what you spend, ranging from a free drink to a whole entrée.

This dining experience could have been better if there was not a lack of communication/language barrier. It is hard to place an order, a ask questions, or make a complaint when the people operating the restaurant speak very little English. It was so frustrating trying to explain my situation. I just decided to settle for what I had and leave. The food was decent, but the customer service was terrible.

Great food, but the card was a little misleading. I was hoping there would be be baby as well as adult panda on the menu.

The best Chinese in Bamberg! Our favorite is the house lo main and chicken on a stick. Only takeout.