Quick Facts About Foxy Nails & Spa
Foxy Nails & Spa is a nail salon and spa that offers a variety of services, including manicures, pedicures, acrylic nails, gel nails, and massages. It is important to consider both the positive and negative comments in order to provide a comprehensive analysis of the strengths and weaknesses of this establishment.
Starting with the strengths, one common theme in the comments is the quality of the work performed by the technicians. Customers express satisfaction with the services they received, particularly highlighting the pedicures, which were described as amazing and excellent. This indicates that the salon has skilled technicians who are capable of providing high-quality nail services.
Another strength mentioned by customers is the friendly and talkative nature of the staff. Many comments mention the staff members being nice and sociable. This indicates that the salon cultivates a welcoming and friendly atmosphere, which can contribute to a positive customer experience.
Furthermore, the salon's ability to accommodate walk-ins is seen as a positive aspect. Customers appreciate being able to receive services without having to make an appointment in advance. This can be a convenience for those who may have unexpected time available or who prefer more flexibility in their scheduling.
In addition, one customer specifically praises a manicurist named Ronny for doing an "amazingly beautiful job." This indicates that the salon has talented technicians who can create beautiful and artistic nail designs.
Moving on to the weaknesses, there are a few areas that seem to be sources of customer dissatisfaction. One common complaint is the lack of sterilization of equipment. A customer mentioned not seeing the use of sterile equipment, which raises concerns about hygiene and sanitation practices at the salon. This is a serious weakness as it can compromise the health and safety of customers.
Another weakness mentioned by customers is the rushed nature of the services. Some customers felt that they were hurried through their treatments, which can lead to a less enjoyable and relaxing experience. This suggests a lack of attention to detail and customer care, which is undesirable in a spa environment.
Furthermore, there are complaints regarding instances of pain and injury during the services. One customer mentioned being cut by the drill multiple times despite voicing discomfort. This indicates a lack of attention and care on the part of the technician, which is a significant weakness that can lead to negative experiences and potential physical harm.
Lastly, there is a lack of consistency in the customer feedback regarding the friendliness and sociability of the staff. While some customers praised the staff for being talkative and nice, others mentioned that the staff was not sociable or smiley. This suggests a lack of consistency in customer service and indicates a potential weakness in the overall atmosphere and customer experience at the salon.
In conclusion, Foxy Nails & Spa has several strengths, including skilled technicians, friendly staff, and the ability to accommodate walk-ins. However, there are some significant weaknesses, such as concerns over hygiene practices, rushed services, and instances of pain and injury. These weaknesses should be addressed in order to improve the overall customer experience and maintain a positive reputation for the salon.
Best TL Reviews
The place it's fine,I get to have 3 people for my services I had the full many pedy and acrylics with gel. They were fine nos so sociable or smiley but they do a good job. And they took m us a walk in.????
My daughter and I went in as walk-ins and services started immediately. They did not trim my nails before putting in the acrylic. Then finished my nails while starting my pedi. My daughter just needed a fill they preceded to take all of her nails off by popping them off with another nail then said she was “sensitive” after drilling her cuticles off. We felt very rushed. I also did not see them using sterile equipment.
On a side note. The ladies that did our pedicures did an amazing job!
Ronny did an AMAZINGLY BEAUTIFUL JOB!
Will definitely be back again all the way from Silver City!! He was artistically incredible. BEST manicure EVER!! AND PEDI too
Just went today for a pedicure and had a great experience. I did not catch my manicurists name but she was great!
People are very talkative and really nice. The work they do is great. I would highly recommend this place.
This was the worst experience I have ever had getting my nails done here. The man doing my fingers kept cutting me with the drill despite me telling him that he kept hurting me. I left with bloody cuticles and nails so short my skin was hurting.
. Best place ever… this is not my first time here and is not gonna be the last one.
Execellent job on my pedi. The hot stone massage on my legs felt devine. Coming back soon.
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Foxy Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
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