Quick Facts About New Image Dominican Hair Salon
New Image Dominican Hair Salon has received a mix of positive and negative comments from customers. In order to assess the strengths and weaknesses of the salon, we will analyze the comments provided.
Strengths:
1. Prompt and Professional Service: Many customers appreciate the salon's ability to provide prompt and professional service. They mention that the staff is efficient and adheres to scheduled appointment times.
2. Talented Stylists: Customers also praise the stylists at New Image Dominican Hair Salon for their talent. They mention that the stylists are skilled in understanding clients' hair styling preferences and delivering satisfactory results.
3. Cares for Hair Health: The salon is recognized for its emphasis on hair health. Customers appreciate that the stylists at New Image Dominican Hair Salon prioritize the health of their hair and provide suitable hair care treatments.
4. Reasonable Prices: Customers mention that the prices at New Image Dominican Hair Salon are reasonable and competitive. This is seen as a strength, particularly for individuals who have decided to go natural and require regular salon visits.
5. Consistently Excellent Results: Some customers comment that every time they leave the salon, they feel like a million dollars. This consistency in delivering excellent results is seen as a strength and contributes to customer loyalty.
Weaknesses:
1. Unauthorized Use of Relaxer: One customer had an unpleasant experience where a relaxer was applied to their natural hair without their knowledge. This indicates a breach of trust and a lack of communication between the customer and stylist.
2. Rude Behavior: Several customers mention encountering rude behavior from the staff at the salon. This includes being spoken to rudely and experiencing rough handling during the hair washing process. Rude behavior can create a negative atmosphere and leave customers feeling dissatisfied with their experience.
3. Inexperienced Staff: There are complaints about an inexperienced shampoo girl who was rough with customers' hair and caused discomfort during the hair washing and styling process. This indicates a lack of training and supervision for certain staff members.
4. Uneven Customer Service: Some customers mention that the salon lacks consistent customer service. They felt that the staff's behavior was unwelcoming and that they were charged arbitrary prices. This inconsistency can lead to a lack of trust and a negative overall experience.
5. Discrimination: One individual experienced discrimination as they perceived that they were treated differently based on their race. This is a significant weakness and can tarnish the reputation of the salon.
In conclusion, New Image Dominican Hair Salon has strengths in terms of prompt and professional service, talented stylists, and a focus on hair health. The salon also offers reasonable prices and consistently delivers excellent results. However, the unauthorized use of relaxer, rude behavior, inexperienced staff, inconsistent customer service, and discrimination are weaknesses that need to be addressed in order to improve the overall customer experience.
Best TL Reviews
I absolutely love the ladies at New Image Dominican Salon. They are prompt, professional and talented!
They listen to how you want your hair styled and very importantly, they care about the health of your hair.
Highly recommend for women who have decided to go natural. Prices are incredibly reasonable and super competitive. The quality is superb.
They put relaxer in my hair!!!! Without my knowledge!!!. Im natural!!! Just wanted a wash and blow dry . Did a hair test with water, my hair is not reverting!!!! Smh!!!! They sneak it in the washing process …never again!!! If you are natural beware!!!!!!!!!!
It is not a lie, you should be ashamed of yourself. God speed.
My experience was not good. Let first talk about how they wash some lady hair first before she got a relaxer. Ouch. They scratched my hair so hard while washing my scalp was burning. While she the blow drying my hair I sat up to look in the mirror and she pushed my head back with her finger. I went off. Good thing she was almost done because I paid and left after that. I didn’t want her touching my hair no more. That was rude. I would never return
Meh! They are ok but pretty rude.it’s never pleasant going in there. If all you want is a good press you’re better off going to empire beauty school in Cedarbrook mall. I gave 3 stars cause your hair does look nice but they are not very nice and charge you whatever price they feel like.
This salon sucks…Rosa was the only stylist working today and did herself a disservice by taking all of these clients knowing it was too much for her. The shampoo girl did my hair and she is not experienced enough to do her. She is to rough when washing your hair and even when blowing drying and styling, I believe she deals with a jealousy spirit and really is going to damage the business as opposed to helping the business. I wanted Rosa, but she told me she was busy and I only had this inexperience girl do my hair because it was taking to long and I needed to get out of there. I will never go back here again because it was a terrible experience and a waste of time and money.
I love New Image! Every time I leave I feel like a million dollars! Their prices are fair, the staff is kind and warm, and they do an excellent job consistently!
They had scheduled to open at 10am. I was standing in front@0957 and promptly the young lady opened the door@10am, and by 1005am I was in the chair for shampoo. They were friendly, professional, prompt, courteous and reasonable. The shop was spotless and Covid precautions were maintained the entire time by both staff and clients. I would recommend this shop for all your hair do needs. I will definitely return, they did a fantastic job on my hair (and I have a lot of hair)☺️
I walked in and they were so rude. Told me to go to the back to get my hair washed. Getting my hair washed she scratched hard enough to break skin, got soapy water in my eyes and didn’t wipe it off either (felt purposely too). Used too much heat on my head to the point my scalp felt like it would catch fire. Could clearly see that I was in pain and crying very hard but continued to burn me and my hair. Don’t go here if you are AA or Black. They tried to charge me extra for the volume of my hair. I got up and left and did not pay.
New Image Dominican Hair Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
Payments
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Debit cards
Today
Opening Hours
| Monday | 10:00 AM - 05:30 PM |
|---|---|
| Tuesday | 10:00 AM - 05:30 PM |
| Wednesday | 10:00 AM - 05:30 PM |
| Thursday | 10:00 AM - 05:30 PM |
| Friday | 10:00 AM - 05:30 PM |
| Saturday | 09:00 AM - 05:30 PM |
| Sunday | 10:00 AM - 02:00 PM |
How to go there
Location
Places
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