Elite Nails

+1 505-866-4513

2510 Main St NE, Los Lunas, NM 87031 United States of America

Open Today: Closed

Quick Facts About Elite Nails

Strengths:

1. Quality Service: Multiple comments mention that the service at Elite Nails is efficient, friendly, and accommodating. The staff is described as being kind and polite, and they make sure customers are happy with their service before leaving. Customers appreciate that their requests are listened to and fulfilled.

2. Skillful Technicians: Several comments praise the skills of the nail technicians at Elite Nails. One customer specifically mentions that their nails feel great and not heavy after getting them done. This indicates that the technicians are experienced and knowledgeable in their craft, providing customers with a satisfactory outcome.

3. Variety of Nail Options: Customers appreciate the range of nail options offered at Elite Nails. They mention acrylic, gel, and pre-designed nails as available choices. This diversity allows customers to choose the option that suits their preferences and needs.

4. Clean Salon: The cleanliness of the salon is highlighted in one comment, with the customer mentioning that the salon is very clean. A clean salon environment is important for the overall experience and hygiene of customers, making them feel more comfortable during their visit.

5. Reasonable Prices: Multiple comments mention that the prices at Elite Nails are fair and good value for the service received. Customers appreciate the affordability of the services, making it accessible to a wider range of people.

Weaknesses:

1. Cash Only Policy: One customer mentions that the salon only accepts cash for payments. This can be inconvenient for those who do not carry cash or prefer to pay with cards. In the comment, the customer faced difficulties in finding a nearby ATM that provided cash, resulting in additional fees to withdraw money.

2. Miscommunication About Pricing: A customer expresses dissatisfaction with the pricing at Elite Nails. They mention being charged $60 for a gel set that they expected to be $40. Clear communication about pricing is essential to avoid any misunderstandings or customer dissatisfaction.

3. Durability of Regular Polish: One comment raises concerns about the durability of the regular polish used at Elite Nails. The customer mentions that the nail polish chipped and peeled off within 24 hours. This indicates a potential weakness in the quality or application of the regular polish, which may impact customer satisfaction.

In conclusion, Elite Nails receives praise for its quality service, skillful technicians, variety of nail options, clean salon environment, and reasonable prices. However, the salon should address the inconvenience of the cash-only policy, improve communication about pricing, and ensure the durability of regular polish to enhance the overall customer experience.

Best TL Reviews

Christmas gift to myself. Best spa pedicure I've had in a long time. Good gel manicure with some festive art. No wait, efficient service. Good price.

They did a really good job, and took me at almost closing time... but it was cash only. They didn't tell me it was cash only right away. It turned out to be a nightmare, Walgreens next door could only give $20 cash back, the ATM to my bank didn't give the option for cash and landed up paying a fee to use another ATM.

the people are very friendly, nails are nice. I got gel set, nothing special and i was expecting it to be 40.00. I was charged 60.00!!! I don't under stand. I chose a color and it took 30 minutes, How is it 60.00!! wow.

Happy with my nails and customer service was so friendly! It was my three year old daughter first time and she had a lot of fun and is loving her nail color

The day after I got them done and all of the nail polish has chipped or peeled off. I'm not happy with it at all. This was just regular polish and not gel. It should not look like this after 24 hours. ????

I wasn't sure about this place at first, but I'm so glad I gave them a chance! I love the nail options here (acrylic, gel and pre-designed nails) and staff is very kind and polite. Prices are fair. I've only had my nails done here, but Im looking forward to getting a spa pedicure soon. However this is a cash only place and I'm okay with that.

Edit REVIEW: I still give 5 stars and I've taken my sister and mother here and they absolutely love it! Staff are always wonderful and they always make sure you're happy with the service before you leave. If not, speak up and say so, they'll fix it no doubt!

This was my 2nd visit, David is on point in his career. My nails feel great not heavy. Very clean salon and friendly staff. Highly recommend.

Awesome people, so nice and did exactly what I asked for and wanted!! Great price and I highly recommend them!!