Quick Facts About Prestige Spa
Strengths:
1. Positive customer reviews: Several customers have expressed their satisfaction with the service and results at Prestige Spa place. They mentioned that their nails always look great and the staff does an excellent job. This indicates that the salon has the ability to provide satisfactory services to customers.
2. Friendly and accommodating staff: Many customers have praised the friendly and nice behavior of the staff at Prestige Spa place. They have mentioned that the staff is welcoming and helpful, and they were able to accommodate last-minute appointments. This indicates that the salon has a staff that is customer-oriented and willing to meet their needs.
3. Good pedicure service: Some customers have specifically mentioned that they had a great experience with the pedicure service at Prestige Spa place. They noticed that the technician did a good job with their pedicure and expressed their recommendation for the salon. This indicates that the salon has expertise in providing quality pedicure services.
4. Prompt service: One customer mentioned that they were able to get their nails done as soon as they came into the salon, even though they had a last-minute appointment. This indicates that Prestige Spa place has the ability to provide prompt service to customers and accommodate their needs efficiently.
Weaknesses:
1. Inconsistent quality of service: One customer expressed disappointment with their pedicure experience, stating that it was not worth the price paid. They mentioned that the massage was not satisfactory and the order of the pedicure process was different from their previous experiences. This indicates that there might be inconsistency in the quality of service provided at Prestige Spa place.
2. Lack of intervention by the owner: In one negative review, the customer mentioned that they observed confusion on the part of the technician and the owner, but the owner did not intervene or address the issue. This indicates a lack of effective management and communication within the salon.
3. Inconvenience with scheduling: One customer mentioned that they were turned away as they arrived 2 and a half hours before closing time, even though the salon seemed empty. This indicates that the salon might have strict policies regarding scheduling and may not be accommodating to walk-in customers.
4. Poor pricing and customer interaction: Another customer had a negative experience with the pricing and service provided by a specific technician. They felt overcharged and encountered rudeness from the technician. Additionally, the customer mentioned that they had to pay before the service was even completed, which was a different experience compared to other nail salons. This indicates a lack of professionalism and possibly unethical behavior by the technician.
In conclusion, Prestige Spa place has several strengths such as positive customer reviews, friendly staff, good pedicure service, and prompt service. However, there are weaknesses in terms of inconsistent quality of service, lack of intervention by the owner, inconvenience with scheduling, and poor pricing and customer interaction. These weaknesses need to be addressed by the salon in order to improve customer satisfaction and overall reputation.
Best TL Reviews
Got pedicure with gel. For what I paid- it was not worth it. The guy I think named Danny--does not give good massages. Did the whole pedicure in a weird order compared to thousands of pedicure experiences I have had before -- he painted my toes and then put lotion/oils on my feet and legs....then gave a really lame massage. I won't return. I think the owner was next to him and was watching ???? and confused at what he was doing but she didn't intervene nor say anything. Pretty odd experience
Have been going since April 2019 and love it! Everyone does a great job! My nails always look great, the service is wonderful & the price is reasonable!
I am visiting and scheduled a last minute appointment and they got me in right away. They did my nails as soon as I came in. They were so friendly and nice. I will definitely be coming back when I visit again.
Went 2 and half hours before close to be told I needed to schedule an appointment because they were tied up. The place was empty and the employee talking to me was the one getting her feet done. Ridiculous. All I wanted done was for my acrylics to be taken off. Not even redone.
Amazing nail salon, excellent staff and services. Definitely recommend to anybody looking for a good salon in Edmond.
Awful experience will never return there , soaked my feet in water and painted toe nails that is it then charged me $15 for a little strip of wax on end of eye brow didn’t even do complete waxing ridiculous
I was charged $75 dollars for a little girls mani pedi and a basic, non gel, mani pedi for myself- where I received nothing but cleaning up around my nails, scrubbing my heels, and a 15 second massage. The man who serviced me seemed to just make up the price off the top of his head. After my pedi, he asked if I wanted a basic mani to which I said yes- which for some reason mean no polish to him. When I told him I wanted polish, he said it wouldn’t be a good idea because I had to take care of my kid and my nails would get messed up. After I said it would be fine, he said before he paints my nails, I needed to pay him first. (I’ve never had to pay a nail salon before my service was even over) When I handed him $80 he rudely told me I only gave him $50. Then he gave me the wrong amount of change back. Overall, this man who did my nails needs a new job. Never going back.
Did a great job on my pedicure. Definitely recommend A+
Prestige Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
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