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First Choice Barber Shop

+1 610-370-7271
28 E Lancaster Ave, Shillington, PA 19607 United States of America
Open Today: 10:00 AM - 06:00 PM

Quick Facts About First Choice Barber Shop

First Choice Barber Shop is a popular place among its customers, as evidenced by the positive comments. However, there are still some areas where the shop could improve in order to better meet the needs of its customers. In this analysis, we will explore the strengths and weaknesses of First Choice Barber Shop based on the provided comments.
One of the strengths of First Choice Barber Shop is its clean and pleasant atmosphere. Multiple comments mention the cleanliness of the shop, which is an important factor for customers when choosing a barber shop. A clean and well-maintained environment helps create a sense of professionalism and makes customers feel comfortable and relaxed during their visit.
The service at First Choice Barber Shop is largely viewed positively. Customers mention the good job done by the barbers, with many praising the skills and professionalism of specific barbers, such as Jose, Manny, and Albert. The ability to remember a customer's preferred hairstyle, as mentioned by one customer, shows that the barbers pay attention to their clients and strive to meet their individual needs and expectations. This personalized service helps build customer loyalty and repeat business.
The affordability of First Choice Barber Shop is another strength mentioned by a customer. The comment states that the shop offers a great job for a good price, indicating that customers perceive First Choice as providing value for their money. This affordability could attract customers who are looking for quality haircuts at reasonable prices.
Another strength highlighted by a customer is the friendly atmosphere at First Choice Barber Shop. Being treated kindly and respectfully by the barbers and staff can significantly enhance the customer experience. Friendly interactions create a positive impression and make customers feel welcome and valued. This positive atmosphere can contribute to customer satisfaction and potentially encourage them to recommend the shop to others.
However, there are a few weaknesses mentioned in the comments that should be addressed by First Choice Barber Shop. One recurring issue is the excessive amount of time it takes for some haircuts. One customer specifically mentioned that the barber spent too long engaging in conversations with others, which resulted in a longer-than-expected wait time. This lack of one-on-one attention can be frustrating for customers who are looking for efficient service and want to minimize their time spent waiting. To address this weakness, the shop could implement better time management strategies and prioritize personal attention to customers during their appointments.
Another weakness mentioned by one customer is the issue of miscommunication due to a language barrier. According to the comment, the new barber did not speak English and ended up giving the customer a disappointing haircut. This indicates a lack of consistency in the quality of service provided by different barbers at First Choice. To improve this weakness, the shop could ensure that all barbers have a good command of the local language in order to effectively communicate with their customers and accurately understand their preferences.
Overall, First Choice Barber Shop has several strengths, including a clean and pleasant atmosphere, skilled barbers who provide personalized service, affordable pricing, and a friendly atmosphere. However, the shop should address the weaknesses mentioned in the comments, such as long wait times and potential communication issues, in order to enhance the customer experience and maintain customer loyalty. By focusing on these areas for improvement, First Choice Barber Shop can continue to thrive and be the preferred choice for customers in the area.


Best TL Reviews

The store was clean and the service was good the only thing that I was not pleased about is that the barber took to long because of the conversations he kept stopping to have with others. That one on one attention was not there. Felt like I waited longer than the cut took. I still recommend the place because he did understand the assignment
Very nice place, I got my first haircut there and the atmosphere is great and the guys are super cool, I will definitely go back
Really enjoy it there. They do a great job for a good price and are always very friendly. A good atmosphere
I have been sitting with Manny for years. There is something to be said for a barber who remembers exactly the way you like your hair. The guys at First Choice barber shop always make you look great. I wouldn't go anywhere else!
I've never have had a bad experience here. Would recommend to anyone looking for a great hair cut or beard trim.
I guess they just cut your hair however they want regardless of what you ask.I got the new guy, he didn’t speak English. He messed me up. Manny and Albert can cut hair tho.
Best in Berks! Great group of guys that do a very professional job. No complaints. Have been going here since the doors opened years ago and won't stop anytime soon. Highly recommended!
First Choice is the only choice you should consider when it comes to barbers. I've been going here for years now and cannot express how professional and skilled Jose, Manny, and everyone else is. Always a pleasure to get my hair done here and always feels welcoming????????

First Choice Barber Shop Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday Closed
Tuesday 10:00 AM - 06:00 PM
Wednesday 10:00 AM - 06:00 PM
Thursday 10:00 AM - 06:00 PM
Friday 10:00 AM - 06:00 PM
Saturday 08:00 AM - 04:00 PM
Sunday Closed

How to go there

Location