Quick Facts About Essie Nails
Essie Nails place has both strengths and weaknesses based on the comments provided.
One of the strengths of Essie Nails place is that the prices were mentioned as being extremely reasonable and affordable. This is an important aspect for customers as it allows them to receive quality service without breaking the bank. Additionally, the comment also mentions that the service was good, indicating that the staff at Essie Nails place are capable of providing satisfactory results to their customers.
Another strength highlighted in the comments is the friendliness of the staff. Multiple comments mentioned that the employees were kind and friendly, which creates a positive atmosphere for customers. This can contribute to a pleasant overall experience and make customers feel comfortable and appreciated during their visit.
The comment mentioning that the employees maintained social distancing, wore masks, and implemented sanitation practices is another strength. During the COVID-19 pandemic, it is crucial for businesses to prioritize the health and safety of their customers. By adhering to these safety measures, Essie Nails place demonstrates responsibility and a commitment to the well-being of their customers.
However, there are also several weaknesses that were mentioned in the comments. One major weakness is the issue of overcharging. A customer mentioned that they were charged more than the originally agreed upon price and were given no explanation for the higher cost. This lack of transparency and professionalism when it comes to pricing can leave customers feeling unsatisfied and deter them from returning to the salon.
The poor quality of service is another weakness highlighted in the comments. Several customers mentioned that their nails broke or peeled shortly after the visit, indicating a lack of skill or attention to detail from the technicians at Essie Nails place. This is a significant weakness as customers expect their nail services to last and be done with precision.
Another weakness mentioned is the lack of communication and customer engagement. A customer noted that the staff at Essie Nails place were socializing with each other in their own language and did not inquire about the customer's well-being or satisfaction. This can make customers feel unwelcome and neglected, negatively impacting their overall experience.
In conclusion, while Essie Nails place has strengths such as affordable prices, good service, and friendly staff, it also has weaknesses including issues with overcharging, poor quality of service, and lack of communication with customers. These weaknesses can have a negative impact on the reputation and customer satisfaction of Essie Nails place. It is important for the salon to address these weaknesses and strive for improvement in order to provide a more positive and satisfactory experience for their customers.
Best TL Reviews
I have been coming here whenever I am visiting Anaheim from Vegas. The prices were extremely reasonable and the service was good. NOT anymore. Covid and inflation has definitely taken a toll on the prices but I still gave it a chance. However, when going in for a pedicure the nail tech kept haggling the prices of the pedicure while she was working on me. She gave me a price sheet with specials listed but wouldn't tell me what was included. Instead she started me at a basic pedicure and added $5 to remove my gel polish, then told me it was another $10 to get gel so it would be $35. When she was done she gave me a bill for $40. The owner came to give me my change and I asked what exactly did I get for $40. She asked me what I thought I was getting as she appeared to sense something wrong as it related to the nail tech. They began to argue in the shop in a different language and my nail tech ran off. She definitely over charged me. I will never come back. The pedicure is not bad but the experience, haggling, and lack of professionalism is a deterrent.
Asked for a fill and two nails fixed , the two nails sge replaced was t the same size and it’s been less than 24hours and it’s already peeling . It also took the 3 hrs to fill and replace 2 nail
The lady make my nails did horrible and i pay alot i never come back there even my pedicure is bad
We made the best decision to make beautiful nails, feet, and eyebrows look. Thanks to the girls who are very kind and made the space to serve us. I recommend them
Great place to get your nails looking good again. Went with the wife so I got a pedicure. Enjoy every minute. Thank you ladies everyone's is so friendly.
Super cute Luv all the ladies here!
Called to see if they had any availability, there's usually a wait when you get there. The guy who answered said I would be helped as soon as I walked in. I got there 10 minutes after and was sat down right after. The lady who worked on my nails did such a good job. She worked fast and did great on my nails. They didn't have the color I initially picked but they offered me to choose from several colors that were close to the color I wanted. Theres a lot of new employees not sure what happened to the others. Social distancing masks and sanitation in full effect.
Only for stars because staff was socializing with each other in their own language and didnt even ask how i was or how my day. That was the 1st and last time i will go there. My nail broke within a week.
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Essie Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:30 PM |
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| Tuesday | 09:00 AM - 07:30 PM |
| Wednesday | 09:00 AM - 07:30 PM |
| Thursday | 09:00 AM - 07:30 PM |
| Friday | 09:00 AM - 07:30 PM |
| Saturday | 09:00 AM - 07:30 PM |
| Sunday | 09:30 AM - 07:30 PM |
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