Quick Facts About Natural Nails and Spa
Strengths:
1. Excellent nail shaping and natural-looking results: The first comment highlights the fantastic job done by Lynn in shaping the nails to look as natural as possible. This demonstrates the skill and expertise of the nail technicians at Natural Nails and Spa in creating a natural and aesthetically pleasing outcome.
2. Perfect color design: The same customer praises the perfect color design, indicating that the nail technicians have a good eye for selecting and applying nail polish to achieve the desired look.
3. Friendly and comfortable atmosphere: The third comment mentions the friendly and comfortable atmosphere at the salon. Customers appreciate the welcoming environment where they can relax and feel at ease while getting their nails done.
4. Attention to detail: Both the third and seventh comments highlight the attention to detail provided by the nail technicians. This includes cutting any little skin on the nails, paying attention to details during fills and pedicures, and taking the time to ensure a high-quality outcome.
5. Cleanliness and hygiene: The fourth comment mentions the shop's cleanliness, indicating that Natural Nails and Spa maintains a clean and hygienic environment for customers to enjoy.
6. Affordable prices: The final comment mentions the affordable prices at the salon. This is a significant strength as it makes high-quality nail services accessible to a wider range of customers.
Weaknesses:
1. Inconsistent quality: The second comment raises concerns about uneven nails, haphazard polish application, and the presence of foreign objects in the nail powder. This suggests that there may be inconsistencies in the quality of the services provided at Natural Nails and Spa.
2. Rushed service: The same comment states that the nail technician seemed to be in a rush, potentially compromising the overall quality of the service. This indicates that some nail technicians may prioritize speed over attention to detail.
3. Appointment scheduling confusion: The sixth comment describes a negative experience with scheduling an appointment. The customer was not informed about the requirement to mention a specific nail technician's name, resulting in a long wait and ultimately not receiving the desired service. This suggests a lack of clear communication or a potentially ineffective appointment booking system.
4. Lack of apology for mistakes: The fifth comment highlights a negative experience where the nail technician cut the customer not once, but twice, without offering an apology or any form of compensation. This lack of customer service and failure to take responsibility for mistakes can significantly impact the salon's reputation.
Overall, the strengths of Natural Nails and Spa lie in its ability to create natural-looking and well-shaped nails, provide a comfortable and friendly atmosphere, and offer attention to detail and cleanliness. However, there are some weaknesses regarding inconsistencies in service quality, rushed experiences, appointment scheduling issues, and a lack of accountability for mistakes. Addressing these weaknesses can help the salon improve customer satisfaction and maintain a strong reputation in the industry.
Best TL Reviews
The best nails EVER! Lynn did a fantastic job shaping every nail to look as natural as possible - & the color design was PERFECT! Exactly what I hoped for!
Good massage, but that's about it. Uneven nails, & half way coated polish. Pretty sure there's a "hair" in my pinky nail powder. Nail tech seemed to be in a rush. Not worth $90. ???? see photos
Peter, Andy, and Jenny are all amazing. My friend had her nails done with Jenny while I got my pedicure done by Peter. The atmosphere was great. we joked around and overall felt comfortable. Andy did my full set. he was attentive to detail and even cut any little skin on my nails. I will definitely be back. there are 2 nail places in the dame vicinity. make sure u go to the one right next to froggers. you won't be disappointed
I've been coming to this location since July of 2015, liked it, but now it's under NEW MANAGEMENT! I LOVE it. And they have done a wonderful job! The staff are very friendly and understanding that you have your specific needs and wants. They have achieved everything I ask for, especially Lynn, she's the best.
From the shop's cleanliness, to the customer service, all the way down to the results you get when you leave the salon. Over all my favorite nail salon.
But be sure to set up an appointment if you don't want to wait. They're very open to what works best for you!
Went for medi pedi and had the worst experience ever.
Nail technician not once but twice cut me. Never
even apologized.. who does that. didn't even get discount or anything. Please do your self a favor and stay away from that place.
I made my first appointment for 1:15 here and had no idea you were required to say a certain nail tech’s name for the appointment. I didn’t know anyone’s name since it was my FIRST TIME coming to their nail salon. I waited 15 minutes and 2 women were seen before me because they were regulars who knew what nail tech they wanted. I was not able to get a pedicure because I was not seen until 2:00. I ended up just getting gel nails. I wanted to leave, but everyone else’s nail salons were full I’m sure. I left at 3:00. Ridiculous.
The salon is very comfortable, clean and relaxing. Lynn does an excellent job on fills and pedicures. She pays attention to details and takes her time. Lynn and Andy are super nice and values you as a person and not just a customer. I'll be a forever customer.
I am very picky about nail salons and rarely ever not feel some sort of regret after getting my nails done. This salon is easily the best I’ve ever been to and the prices are so affordable. Lee did such a good job on my gel manicure and my pedicure was so relaxing. Lee was so kind and I enjoyed talking to him. I’m looking forward to going back!
Natural Nails and Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
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| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
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