Quick Facts About Nail Xpert of CrestHaven
Nail Xpert of CrestHaven place has received a mix of positive and negative comments from customers, providing insight into their strengths and weaknesses. In this analysis, we will examine these comments to gain a comprehensive understanding of the salon.
Starting with the positive comments, one customer had an amazing experience at the salon, particularly highlighting their expertise in Christmas acrylic nail designs. This customer also mentioned that the designs were done freehand, showcasing the skill and creativity of the technicians. Additionally, another customer praised the staff, mentioning that they were kind and patient and that they had a great experience overall. This indicates that the salon has talented and friendly technicians who can deliver excellent service.
However, some weaknesses of Nail Xpert of CrestHaven place can be observed from the negative comments. For example, there were multiple instances of appointment mismanagement. In one case, a customer arrived for their appointment only to find out that their technician did not show up for work. This lack of communication and unprofessional behavior is disappointing and would likely frustrate customers. Another comment mentioned that the salon wasn't organized with appointments, which resulted in the customer having to wait and eventually leaving. These instances of appointment mismanagement indicate a lack of organization and could lead to customer dissatisfaction.
Furthermore, one comment mentioned that a customer's nails turned yellow after getting a white nexgen color. This raises concerns about the quality of the products used by the salon and their ability to provide long-lasting and aesthetically pleasing results. Yellowing of nails could be an indication of improper application or low-quality products, both of which reflect poorly on the salon.
Another negative comment highlighted a language barrier issue. The customer mentioned that a Spanish-speaking technician caused them to develop a nail fungus and ate away at their nails. This raises concerns about the salon's commitment to hygiene and proper sanitation practices. All professional nail salons should prioritize cleanliness and ensure that technicians are properly trained in sanitation procedures to prevent the spread of infections.
Lastly, a customer complained about a technician being on the phone throughout their appointment. This behavior is unprofessional and can make customers feel neglected and unimportant. Engaging in personal conversations during appointments not only demonstrates a lack of professionalism but also hinders the technician's ability to provide quality service. The salon should address this issue and ensure that technicians are attentive and focused on their clients.
To summarize, Nail Xpert of CrestHaven place has strengths in providing creative and skillful acrylic nail designs, as well as friendly and patient technicians. However, weaknesses arise in the form of appointment mismanagement, concerns over product quality and sanitation practices, and instances of unprofessional behavior. It is important for the salon to address these weaknesses and improve their operations to ensure customer satisfaction and a positive salon experience.
Best TL Reviews
Walked in and had an amazing experience! I got Christmas acrylic nails and I've never done acrylic or designs before- I usually opt for French dip nails and grow out my natural nails. Will definitely be back! They did the designs freehand too!
Update: they're so nice here but they aren't organized with appointments. When I walked in on time the techs asked me to call the owner to make sure my tech was coming. I did and we called each other back and forth a few times and he said someone's coming soon to do my pedicure and my manicure person was running late. Meanwhile the other techs took a walk in pedicure and completely ignored me. After waiting for 20 minutes I left. The owner called me as I was leaving the lot (they probably arrived) but at that point I decided to go elsewhere. If you can wait and are flexible with your time this place is for you. Unfortunately it wasn't for me.
Is no doing go jod my the customer super bad a paid for nexegen white color my nails is completely yellow please no going to place
I set an appointment with gabby 2 weeks ago for a pedicure and full set at 4pm. When I get there the people tell me she didn’t show up to work. Who does that knowing they set an appointment with someone. It’s my birthday tomorrow and I need to get my nails done. I’ve been waiting for an hour. All the nail techs are saying they have appointments, but I had an appointment also so… This is so annoying. I would not recommend.
Nee is the absolute best... She's so patient and kind! I had my 5 year old son with me and he was able to sit in a chair near me which was awesome! I hadn't seen her in years and it made my whole day to walk in and see her there!!!
Horrible they said the guy does good on acrylics so I let him do his thing didn’t say anything cause I thought in the end it’s ganna be good WRONG they look like bubbles and on top of that I had to pay $65 and add a $5 tip cause I didn’t want to feel bad
Every time I go there I get excellent service, I always do my nails, toes with gel and my eyebrows are always on point. Very clean and sanitary and the staff is incredible. The prices are a little high but everything else is perfect.
There is no design they can not do I LOVE IT HERE❤️❤️ But the Spanish lady made me Have a nail fungus and ate most of my nails to the skin
At my first time at this nail salon I didn’t have a good experience. The Hispanic woman who was doing my nails was on the phone the entire time she was doing my nails???? I asked her for an almond shape for my nails, but instead she made them round. So, I showed her a photo of the almond shape that I wanted, and she did it on the other hand, and when I asked her to do the same on the other hand (the one that she messed up), she got mad at me because I interrupted her conversation with whoever she was talking to and sent me to another woman to finish the nails on my other hand. The other woman couldn’t finish my nails because she had a client wating for her. So I had to go back with the Hispanic woman that started my nails in the first place. She finished my manicure and pedicure, but she was still on the phone the entire time ????
She is very unprofessional.
I think its important to leave a review to alert the owner to better train their employees
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Nail Xpert of CrestHaven Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 11:00 AM - 05:00 PM |
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