Cute Nails & Spa

+1 662-260-4134

2240 Rabbit Dr, Tupelo, MS 38801 United States of America

Open Today: -

Quick Facts About Cute Nails & Spa

Cute Nails & Spa appears to have a mix of strengths and weaknesses based on the comments provided. However, it's important to note that these comments represent a limited sample size, and other customers' experiences may vary.

Starting with the strengths, many customers praised the service and experience at Cute Nails & Spa. Multiple reviewers mentioned that the staff was friendly and professional. This indicates that the salon places a strong emphasis on customer service and creating a welcoming environment for their clients. The comments also highlight the efficiency of the salon, with one customer mentioning being in and out quickly while still receiving satisfactory service. This suggests that the salon can handle a high volume of customers without compromising on quality.

In terms of nail work, some customers were pleased with their experience. They mentioned that the staff did their nails exactly as requested and expressed satisfaction with the final results. This indicates that the technicians at Cute Nails & Spa are capable of delivering the desired outcome for their customers. A specific mention was made about a nail technician named Pauline, who was praised for her exceptional work.

Price was appreciated by some customers, with one reviewer mentioning that the price for their nails was reasonable. This is a positive aspect as it shows that Cute Nails & Spa offers competitive pricing in comparison to other nail salons.

Moving on to the weaknesses, one customer had a negative experience where their natural nails were damaged during their visit. The technician supposedly disregarded the customer's request and improperly drilled down their natural nails. This indicates a lack of attention to detail and a failure to ensure customer satisfaction. The technician's response to the situation, suggesting that the nails would grow back and offering a discounted price, also did not provide adequate resolution for the customer's concerns. This incident highlights a lapse in customer care and a negative impact on the customer's overall experience.

Another reviewer mentioned that their last set of nails was horrible, suggesting a lack of consistency in the quality of service provided. This inconsistency can be a potential weakness for the salon, as customers may not feel confident in the reliability of the technicians.

In conclusion, while Cute Nails & Spa has strengths such as friendly staff, reasonable pricing, and positive overall experiences for some customers, there are weaknesses that need to be addressed. These include the improper treatment of natural nails, inconsistencies in service quality, and a lack of adequate resolution for customer concerns. Addressing these weaknesses and focusing on improving customer satisfaction and consistency would be beneficial for the salon's reputation and future success.

Best TL Reviews

Went in today for a fill in on an overlay. This lady asked if I wanted my natural nails shaped or cutdown, I replied NO neither but she drilled my natural nails down in the most raggedy way and tells me she's cleaning my natural nails. My nails are destroyed and my feelings are beyond hurt and I voice this to the technician and she tells me "It's ok they'll grow back. Then finished and said since she messed up she'll just charge me half of the cost which was $20 but their list started overlays are $28 and I paid $25 before this fill in. I dont recommend them and I will NEVER go back. My nails were the length of the nails on my hand now. You can actually see the jagged job she did on my thumb, index and ring finger nail ????

It was my first time getting my nails done In awhile, service was wonderful and done in a timely matter. They did my nails exactly how I wanted them done. It didn’t hurt and was very peaceful. The staff was very friendly and the environment is peaceful. Overall best place to come!

I loved it here. The price for my nails was reasonable and the work Pauline did was exceptional. They didn’t file too much around my cuticle area like most other nail salons do and that is much appreciated since I have very sensitive hands. The staff was very friendly. They did exactly what I wanted and I will definitely be coming back!

Usually love them but very upset with service they're not very professional in to much of a rush my last set of nails were horrible I won't be back.

I got a fill in and color change. I love the color and the staff was so friendly. I had the young guy do my nails (I didnt catch his name). I'll definitely come back for him to do my nails

Always does a great job....they always make sure I'm satisfied!????????????????????

Very professional and hardworking people! Emma is the best❤️

I don't know if it was just early but I was in and out. They asked what we wanted took their time and we loved it.