BEAUTY TOWN

+1 864-479-0105

14162 E Wade Hampton Blvd, Greer, SC 29651 United States of America

Open Today: -

Quick Facts About BEAUTY TOWN

Strengths:

1. Wide selection of wigs: One customer mentioned that they love the wide selection of wigs available at BEAUTY TOWN. This indicates that the store carries a diverse range of products, catering to different customer preferences.

2. Organized: Another customer appreciated the organization of the store. This suggests that BEAUTY TOWN's employees take pride in maintaining a clean and orderly shopping environment, making it easier for customers to browse and find what they need.

3. Friendly employees: Several customers expressed their satisfaction with the friendly staff at BEAUTY TOWN. Friendly employees can create a positive shopping experience, making customers feel valued and more likely to return.

4. Good prices and markdown items: One customer noted that BEAUTY TOWN offers good prices and has a variety of markdown items available for purchase. This can attract cost-conscious customers who are looking for deals and discounts.

5. Reward program: Another customer mentioned BEAUTY TOWN's reward program, which allows customers to earn points and receive $5 off periodically. This loyalty program can incentivize repeat business and encourage customer retention.

Weaknesses:

1. Accusations of attempted theft: One customer claimed that the owner accused them of stealing and tried to shortchange them by $20. This incident reflects poorly on the store's integrity and customer service.

2. Poor treatment of customers: Another customer accused a specific individual, named Alex, of treating black women poorly. If true, this reflects a lack of inclusivity and respect for all customers, potentially alienating a significant portion of the store's target demographic.

3. Assumption of customer preferences: A customer commented that BEAUTY TOWN assumes what customers want without asking. This suggests a lack of personalized service, potentially leading to dissatisfaction among customers who prefer a more tailored shopping experience.

In conclusion, BEAUTY TOWN has several strengths, including a wide selection of wigs, an organized store layout, friendly employees, good prices and markdown items, and a reward program. However, it also has weaknesses such as accusations of theft, poor treatment of customers, and an assumption of customer preferences. It is essential for BEAUTY TOWN to address these weaknesses to ensure customer satisfaction and maintain a positive reputation in the community.

Best TL Reviews

Much better places in town. The owner tried to short me $20 and started yelling at me and called me a liar. I eventually got my money back but I’ll never go back. Shady business

Me and my children was followed around the store as if we was stealing bc my youngest son tripped over boxes they had in the floor

For myself I love it... they have a wide selection of wigs. And everything is so organized. Friendly employees. I will be shopping there again. We'll now u have to pay for stocking cap... if u try on three wigs that three dollar each. But other than that. Loving there wigs.

Treats black women horrible do not spend yo money here some dude name Alex who claims to be the general manager owner l.

They sell wigs and hair products, but they assume what, you want instead of asking

Very friendly staff. Good prices and lots of markdown items to choose from. Rewards programs allows you to get $5 off every so often.

My very first visit was today. My experience was amazing. I was assisted by Ms. Kayla she was so helpful and friendly that she made the shopping and spending easy. Her attention to the customers wishes and needs exemplary. And her advice and input very honest. Thank you Ms. Kayla I will definitely be shopping with you again. Your energy was awesome!

I never shop at any other beauty store, BEAUTY TOWN has all my needs,and I Love their point system,they actually stick to their rewards????