Quick Facts About Upper Cutz
Upper Cutz place has received mixed feedback from customers, with both positive and negative comments. In order to analyze the strengths and weaknesses of the establishment, we will consider the following aspects: location, professionalism of the barbers, pricing, customer experience, haircuts, cleanliness, appointment booking style, conversation, and treatment of children.
Starting with the positives, one customer expresses gratitude for the location of Upper Cutz place. This implies that the establishment is conveniently situated, making it easily accessible for customers. Furthermore, it is mentioned that Pierre, one of the barbers, is professional and knowledgeable in his skills. This is an indication of the expertise and competence of the staff, which contributes to the strengths of the salon. Additionally, the positive comment states that the customer's son loved his haircut and wants to return. This suggests that the salon is capable of providing satisfactory haircuts that appeal to the preferences of their clientele.
Another comment praises the owner, Ja'Rule, for giving the customer's daughter a very short feminine cut that made her look gorgeous. The comment also acknowledges the reasonable prices at Upper Cutz place, which is seen as a positive aspect. This implies that the salon offers competitive prices that are perceived as fair by customers. Moreover, the customer left a generous tip, highlighting the satisfaction with the service provided by Ja'Rule.
However, there are several negative comments that mention weaknesses of Upper Cutz place. One customer expresses disappointment with a high skin fade haircut, describing it as "messed up." This suggests that there may be inconsistencies or lack of skill in performing certain haircuts. The comment further mentions that the barber used clippers that pulled the customer's hair and resulted in cuts on the ear and neck. This points to potential weaknesses in the execution and attention to detail during haircuts. The customer also finds the cost of $30 for a subpar result to be unsatisfactory.
Another negative comment criticizes the cleanliness and design of the salon. The comment mentions that the environment is dirty and outdated, indicating a lack of investment in the upkeep of the establishment. This suggests that the salon may not prioritize cleanliness and maintenance, which can be a weakness in attracting and retaining customers. The comment concludes that the experiences at Upper Cutz place have been sloppy, implying a lack of professionalism and attention to detail.
Furthermore, there is a positive comment that highlights the atmosphere and service at Upper Cutz place as top-notch. This suggests that the salon possesses strengths in creating a welcoming and enjoyable environment for customers. The comment also mentions the appointment booking style and stimulating conversations, indicating a positive customer experience.
However, another negative comment raises concerns about the treatment of customers who walk in without an appointment. The customer states that they had to wait for over an hour while others with appointments were prioritized. This suggests a weakness in accommodating walk-in customers and providing efficient service. Additionally, the comment mentions that the salon refused to cut the customer's son's hair because he showed signs of potentially crying. This indicates a weakness in dealing with children and might not create a family-friendly atmosphere.
Lastly, there is a positive comment praising a specific barber named Stacey and mentioning the friendly and welcoming atmosphere at Upper Cutz place. This suggests a strength in offering excellent service and creating a positive experience for customers.
In conclusion, Upper Cutz place has both strengths and weaknesses. Strengths include a convenient location, professional staff, reasonable prices, satisfactory haircuts, appointment booking style, stimulating conversations, and a friendly atmosphere. Weaknesses include inconsistencies in haircut quality, haircuts resulting in cuts or injuries, cleanliness issues, outdated design, dissatisfaction with costs, inefficiencies in serving walk-in customers, and a negative experience with children. Upper Cutz place should consider addressing these weaknesses to improve customer satisfaction and enhance the overall quality of their services.
Best TL Reviews
I want to Thank God for this place. A great location, Pierre was professional and knowledgeable of his skills. My son RaShad love his haircut and wants to return.????????????????♂️
The owner Ja'Rule the barber did a very short feminine cut on my daughter's hair. She looks gorgeous. His prices are very reasonable in my opinion. We left a 20% tip; he was so GREAT!!!!
Tldr: $30 for a messed up high skin fade, a cut up ear, and the guy didn't know how to do it
Well first off, im a latino with thick straight hair. I asked for a high skin fade and what I got was a poor haircut and experience. The guy didn't know how to do a high skin fade, but the barber next to him did. I'll give them that. The barber used clippers that pulled my hair when trying to cut it, he also cut my ear and back of the next several times. In the end I was charged $30 for a low quality high skin fade, a cut up ear and head. I'd go somewhere.
Love this place! Pierre keeps my curls looking great and is always innovative with his vision and skillful in his work.
Sloppy work, dirty environment and outdated design. Always a shame to see an owner who doesn’t invest in the upkeep of their business. To sum up my experiences using these services, I would simply say sloppy. You can surely find a better place to have your hair cut or shirt made.
The atmosphere as well as the service it's all top notch. I love the appointment booking Style. Always good mature stimulating conversation. Hands down want to be best establishments in the community.
Place is horrible. If you do not any one there do not do walk ins, you'll have to wait for over an hour, while everyone with "appointments" goes ahead. Also not great with kids refused to cut my son's hair because he looked like he might cry.
Great place to get a haircut! I go to Stacey and he is the best. Everyone in the place is friendly and welcoming. A good experience!
Upper Cutz Info
Amenities
Accessibility
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Wheelchair accessible entrance
Planning
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Appointments recommended
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 06:30 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
Places