Lam Nails

+1 941-486-0151

997 N Tamiami Trail, Nokomis, FL 34275 United States of America

Open Today: -

Quick Facts About Lam Nails

Lam Nails place has received a range of feedback from customers, indicating strengths and weaknesses in their services. In order to analyze the strengths and weaknesses of the salon, let's break down the comments provided by customers.

One customer mentioned that the salon was able to squeeze in their group of three people on the same day. This demonstrates the salon's flexibility and willingness to accommodate customers, which is a strength. Additionally, the fact that they called back to inform the customer about a last-minute opening shows good communication and customer service.

Another positive comment highlighted the friendliness of the staff and the welcoming atmosphere. These factors contribute to a positive customer experience and indicate a strength of the salon.

On the other hand, there were several negative comments that revealed weaknesses in Lam Nails place. One customer had a bad experience with a nail technician who was not skilled and caused cuts on their fingers. This indicates a lack of expertise and attention to detail, which is a significant weakness for a nail salon.

Another weakness mentioned by the same customer was the technician's lack of knowledge about the dip-gel process. This shows that the salon may not have adequately trained their staff, which can result in subpar service.

Additionally, the customer noticed that their nail technician was getting her own nails done while the customer's nails were being soaked in acetone. This lack of professionalism can make customers feel neglected and unimportant, which is a definite weakness for the salon.

Another weakness found in the comments was the absence of complimentary offerings. One customer mentioned that the salon had high prices with no complimentary services. This can be a disadvantage compared to other salons that offer extras such as hand massages, drink services, or discounts for returning customers. Not providing any added value to customers may deter them from returning.

Another complaint was about the unavailability of an online appointment booking system or a website. In today's digital age, online presence and accessible booking options are important for an efficient customer experience. The lack of these features can be considered a weakness for the salon.

Other weaknesses raised in the comments include unprofessionalism, such as a customer finding the music unpleasant and wanting to leave as soon as possible, and a customer feeling unvalued after missing an appointment due to a medical emergency.

To summarize, Lam Nails place has strengths in their ability to accommodate last-minute appointments and providing a friendly and welcoming atmosphere. However, their weaknesses lie in the lack of skilled nail technicians, inadequate training, unprofessional behavior, lack of complimentary services, and absence of an online presence for easy appointment scheduling. These weaknesses can have a negative impact on customers' experiences and may result in a decline in business.

Best TL Reviews

I got these done YESTERDAY. He didn’t clean under my nails, he didn’t soak my hands at all first, he didn’t get the cuticles as you can see, I had to ask to get oils put on my hands after it was all done. We used dip powder and the powder was all over me, not once did he ask me to rinse my hands. Everyone else got clothes and gloves to protect their hands but me! Oh and may I add ..my little sister (10yrs) came with me, there was another young girl there with her father around the same age as my sister. They both got gel polish, the girl was charged $7 I was charged $35 for my sister.

I will never step foot in this place again!! Horrible rushed job!!

$$ right down the drain!! I WOULD NEVER RECOMMEND THIS PLACE!

They were able to squeeze my group of 3 in same-day, which was awesome. They originally told me they were booked when I first called, but then later they called me back to let me know they had a last minute opening. We ended up having the whole place to ourselves and it was amazing. They did a great job giving each of us their full attention. You can tell they really care about their clients. Thank you!

Seemed promising at first; good reviews, friendly/funny woman greeted me on the phone and upon my arrival, and they were able to take me right away. Unfortunately, I had a downright bad experience after that.

My nail tech was simply not good. She knicked my skin over a half a dozen times with the various tools, (most frequently with the nail drill, but also with the cuticle clipper). I actually let out an unintentional laugh/scoff the third or fourth time that it happened because it was like “Are you kidding me?” at that point. Three different fingers had cuts that bled. She really did not trim/manicure the sides of the nails. She only used one drill head, (the really rough one), whereas my last nail tech would use at least three different heads for different purposes, (smooth head for the after the polish has been applied, pointy head for removing cuticles/dead skin, etc). She overall didn’t seem to have a firm grasp of the dip-gel process.

A couple of other things just really soured the experience for me…

One happened when my nails were wrapped in acetone to remove my old polish… At a certain point, when it felt like I had been waiting at this step for longer I should have been, (for longer than I am used to anyway), I looked around the salon to see where my nail tech was, and I see that she’s sitting at a booth behind me getting HER nails done, which I personally find crazy unprofessional.

My final Karen-ish complaint is that the music was really bad, like what you might hear when you’re put on hold on the telephone. I really could not wait to get out of there.

For what it’s worth, I still tipped her 20% ????‍♀️

They were awesome!! I was so happy with my manicure I talked my husband in to coming back and getting a pedicure with me ???? A very CLEAN place and wonderful work!!

Absolutely unprofessional business. Attempted to get a manicure and pedicure one morning. They simply stated “no we can’t.” They did not offer to schedule an appointment at a later time. They do not have a website to easily schedule appointments. Completely unprofessional and rude. I will gladly take my money to another business that actually seems to want the business. Do not recommend at all.

One of the best pedicures i’ve ever had!!! They were able to fit two of us last minute and still give us the best pedicures and massages! Everyone was so friendly and I’ll be coming back here every time!

Nice people, clean and high prices with nothing offered complimentary. Also they are not understanding when someone misses an appointment due to a medical emergency and will brush you off the next time you call. I did not feel valued there.

The best nail salon! Very friendly and welcoming place. I would definitely go back to get my nails done????