Quick Facts About Vip Nail Salon
Vip Nail Salon has a mix of strengths and weaknesses based on the comments provided by customers. It is important to analyze and understand these aspects to make an accurate assessment of the salon.
Starting with the strengths, many customers praised the salon for the quality of their services. One customer mentioned that they did an amazing job with all the services they needed. This indicates that the salon has well-trained nail technicians who are capable of providing satisfactory service to customers. Additionally, another customer commented on the consistency of pricing, stating that the price remains the same each time they have the same services. This consistency in pricing can be seen as a strength as it establishes trust and reliability with customers.
Moving on to the weaknesses, there are some areas where Vip Nail Salon falls short, as mentioned by dissatisfied customers. One common complaint is the lack of attention and focus by the nail technicians. One customer claimed that their technician was more focused on the person next to them, neglecting their own service. This suggests a lack of professionalism and attentiveness on the part of the staff. Another customer expressed their disappointment with the pedicure, stating that it was below their expectations. Inconsistent service quality, as seen in this case, can be a weakness for any salon as it can lead to customer dissatisfaction.
Another significant weakness highlighted in the comments is the issue of billing and customer service. One customer mentioned that they were charged extra for services they did not request, and when they raised the issue, the management did not apologize or rectify the situation. This lack of accountability and willingness to correct mistakes can be detrimental to the salon's reputation. Additionally, another customer felt disrespected when they were offered money by another customer as if they could not afford the service. This incident indicates a lack of sensitivity and professionalism on the part of the staff.
Several customers also complained about the durability of the nail services provided by Vip Nail Salon. Some mentioned that their nails popped off soon after getting them done, while others claimed that the paint started coming off within days. This suggests a weakness in the quality of products used or the application techniques employed by the nail technicians.
Lastly, there were negative comments regarding the salon's owner and management. One customer described the owner as rude and complained about the long wait times, while another commented on the owner's attempt to charge an exorbitant price. This indicates a lack of customer-centric approach and professionalism on the part of the management, which can negatively impact the salon's reputation.
In conclusion, Vip Nail Salon has strengths in terms of the quality of their services and consistent pricing. However, weaknesses can be identified in areas such as attention to customers, service quality consistency, billing and customer service, durability of nail services, and owner/management behavior. It is crucial for the salon to address these weaknesses and work on improving them to provide a positive and satisfying experience for their customers.
Best TL Reviews
They did an amazing job with all the services I needed! I do believe they underestimated my financial ability and that was a little insulting oh, but I am happy with the results I walked away with! Very well trained Nail Tech but the pedicure was below what I was used to!
I am only doing one star because that’s all it will let me do. The woman doing my nails was more focused on what the person next to me wanted, then taking care of me. I went in to get my gel polish taken off, and get my nails filed. I leave with some polish still on my nails, glue from the previous set still on my nails, and my nails are all different lengths. I now have to go home and redo my nails. I am so upset I’m never going back there.
Great service and price is the same each time I have the same services, unlike a lot of Salons prices differ each time.
Worst experience ever. First the tech lied and stated that the polish I requested was only available in gel. Then she charged me extra for services. When the error in billing and rudeness was brought to management's attention no apology was given. They tried to justify the "mistake". Finally after pointing out my ability to add, another customer offered me a dollar as if I could not afford the service. Highly disappointed and highly disrespectful. She charged me for long nail service even after they were cut short. Before stating my unwillingness to continue I asked for a bill for services rendered. She wanted to charge me for a full fill in and this is all she completed
Not even 10 ago I got my nails done and 3 of my nails already poped off
Never will I go back to this nail salon . I went on a Sunday and the paint started coming off two days later ….
The manager a little short women with dark hair she appears to be in charge she is so rude. It appears that she can be pleasant with people of a lighter hue. I'm glad they have competition now. It's to late for me I will never come back. Black people beware!!!!
Owner was very rude, I had to wait at least 30 minutes and still didn’t get my nails done because she tried to charge me a ridiculous price. I do not recommend this salon.
Place Pictures
Vip Nail Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
How to go there
Location
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