Colonial Barber Shop

+1 918-225-4220

214 W Moses St, Cushing, OK 74023 United States of America

Open Today: -

Quick Facts About Colonial Barber Shop

Strengths:

1. Welcoming Atmosphere: Many customers mentioned feeling right at home and enjoying the old school barber shop feel. This suggests that Colonial Barber Shop has created a friendly and comfortable environment for its customers.

2. Skilled Barbers: Multiple comments praise the quality of haircuts and beard trims received at Colonial Barber Shop. This indicates that the barbers have the necessary skills and expertise to provide excellent grooming services.

3. Positive Customer Experiences: Several customers express their satisfaction with the overall experience at the barber shop. From good conversations to quick and nice haircuts, Colonial Barber Shop seems to prioritize customer satisfaction.

4. Longevity and Community Reputation: One customer mentions that the shop has been around for a long time and is considered a longstanding community business. This implies that the barber shop has built a positive reputation within the community over the years.

Weaknesses:

1. Inconsistent Service: One negative comment highlights a poor experience where the customer received a crooked edge up and an uneven fade. This suggests that there may be inconsistencies in the quality of service provided by the barbers at Colonial Barber Shop.

2. Lack of Refund Policy: The same customer mentions that they were dissatisfied with the service but were unable to get a refund, even after leaving a tip. This indicates that the barber shop may not have a customer-friendly refund policy in place, potentially leading to customer dissatisfaction.

Analysis and Suggestions:

Based on the comments provided, Colonial Barber Shop has several strengths that contribute to its positive reputation. The welcoming atmosphere and skilled barbers are likely key factors in attracting and retaining customers. The positive experiences shared by customers further attest to the quality of service provided.

However, the negative comment regarding inconsistent service and the lack of a refund policy indicate areas for improvement. To address the issue of inconsistent service, Colonial Barber Shop should ensure that all barbers receive ongoing training and quality control measures are in place. This will help maintain a consistently high standard of service for all customers.

Regarding the lack of a refund policy, Colonial Barber Shop should consider implementing a customer-friendly policy that allows dissatisfied customers to request refunds. This would demonstrate a commitment to customer satisfaction and could help resolve any issues or complaints that arise.

Additionally, it is worth noting the comment from a customer whose son feels more comfortable at Colonial Barber Shop compared to other hair salons. This suggests that the barber shop may have a friendly and accommodating environment for individuals with special needs or specific preferences. Capitalizing on this strength by promoting the shop as a welcoming space for all customers could attract a broader customer base.

In conclusion, while Colonial Barber Shop has many strengths such as a welcoming atmosphere and skilled barbers, there are areas for improvement, including consistent service and implementing a customer-friendly refund policy. By addressing these weaknesses, Colonial Barber Shop can further enhance its reputation and continue to provide excellent grooming services to its customers.

Best TL Reviews

Felt right at home can’t beat the old school barber shop good people good conversations will be using from now on.

First time going in today, really liked the out come. The barbers seemed like cool laid back guys. Loved the old school barber shop feel

Best place in town tonget.your haircut and beard trimmed. Their beard oil and the soap smells awesome and works so good 100% recommended

I introduced my son’s to what a proper barber should be. We were not disappointed. What an amazing experience! The quality, atmosphere & experience was second to none. We drove over an hour off the beaten path & I highly recommend it.

My son (19 & on the spectrum) RAVED.about his first experience at this place! Omg really quick! and what a nice job! And It felt like Andy griffin could have walked in! His words not mine!

Bobby is a great guy who has been cutting hair for a long time. His son cuts hair with him. His son's beard game is ON POINT!!!! He'll trim ya up REALLY nice and send you away sharp. Been going to this shop since it was owned by Howard when I was a little kid. It is one of the community businesses that has been around for a VERY long time.

My son loves to get his hair cut at this place. I generally just sit in the car while he goes in. He is more comfortable with this place than he is when I take him to a hair salon or other place.

Crooked edge up , one side of head faded high the other not faded at all paid 15 for garbage will not return must not know true craftsmanship of a barber to let customer walk out the door like this people in town must not know what a good barber is , I called in couldn’t get a refund even with a tip I gave them terrible service