Kiki The Best African hair braiding

+1 843-941-2424

1204 N Main St b, Summerville, SC 29483 United States of America

Open Today: Closed

Quick Facts About Kiki The Best African hair braiding

Kiki The Best African hair braiding place, based on the comments provided, has a mix of strengths and weaknesses. It is important to consider both sides when evaluating the overall experience and reputation of the salon.

Starting with the strengths, one commenter expressed satisfaction with the speed of service and the quality of their braids. This indicates that Kiki The Best Hair Braiding place is capable of providing fast and well-executed braids. Another commenter emphasized the importance of giving Kiki a chance, highlighting the potential for growth and improvement.

In terms of weaknesses, there are multiple comments referencing poor customer service, inconsistency in the quality of work, and unprofessional behavior. One customer mentioned that Sita, an employee or owner, was rude and did not follow through on promises of correction. Another customer expressed disappointment with the unprofessionalism and lack of punctuality, leading to wasted time and frustration. In addition, there are allegations of dishonesty and overcharging.

These comments raise concerns about the overall professionalism and ethical conduct of Kiki The Best African hair braiding place. Customers expect transparent pricing, punctuality, and respectful treatment when visiting a salon. The negative experiences shared in the comments suggest that Kiki The Best Hair Braiding place may struggle in these areas.

However, it is worth noting that there are a few positive comments as well. One customer appreciated the professionalism and neatness of the braids, despite a slight discrepancy in length. Another commenter urged others to try out the salon, emphasizing the accommodating and pleasant nature of the staff.

To summarize, Kiki The Best African hair braiding place has strengths in terms of speed and some positive customer experiences. However, there are significant weaknesses in terms of poor customer service, inconsistency in quality, unprofessional behavior, and potential ethical concerns. These weaknesses may greatly impact the overall satisfaction and reputation of the salon. It would be advisable for potential customers to consider these strengths and weaknesses carefully before deciding to schedule an appointment.

Best TL Reviews

****Giver her a chance****

Kiki The Best Hair Braiding came through. She was fast and my braids are nice!

I am glad I did not read the comments before scheduling my appointment.

***Give her a chance FOR REAL- God gives us chancessss all the time!***

***************UPDATE*************************

Just to add I had been going to this shop for 5 years and never once had a complaint until the last 2 services I received. I never once asked for a free service I WAS OFFERED ONE due to the poor quality of work that was rendered, as the pictures show, I was told I would only have to provide the hair and I could tip if I wanted to, which I had no problem doing because she willingly OFFERED a FREE service and that I never had problems before! Long story short when it came down to doing my hair she did not follow through!

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Very rude, poor customer service, poor business ethics, Sita did a poor job on my hair and did not follow through with her promise to correct the situation. Very inconsistent with quality of work be careful because you could loose money. If I could give 0 stars I would!

Sita is very unprofessional. She will quote you a price and when you get there it's more. She's never there on time. Very rude. She told me to go get edge control because my daughter hair was natural and she was not going to take nothing off the pricei took my daughter somewhere else and I love the braids and they where

Very nice and professional.

Sita, Integrity and Honestly are core values of great leadership. When you and your workers are not upfront and truthful with customers, it shows your lack of competence and character as a businesss owner. Do the right thing, from the beginning! It takes up to much time and effort when you are dishonest with your customers. Bottom line, let God be your guide, and if you cannot provide a service that a

customer is requesting, just tell the truth. Thanks

My girls have been getting serviced at this salon for years. Made an appointment for my daughter to get braids for her graduation and thought everything would go smoothly as usual, Boy was I WRONG! Arrived at the salon at 8am (Scheduled and confirmed appointment time) and no one was at the shop. I waited for about 15min then called and was told that the person that I made the appointment with was out of town and I would not be able to get my daughter’s hair done! I was obviously upset and expressed that this was unacceptable and unprofessional. I was the told that someone would be at the shop at 9am and I could wait or come back and when I asked if I would be compensated for my time, I was told that I was being hostile and she no longer wanted my business! Horrible customer service and as a frequent customer I was appalled by the way my daughter and I were treated!

Never again. I promise you, this was my last resource. They are completely unprofessional and they could care less about being professional. I was the first one at the salon at 8:15 am and was the last one to leave at 7:30 pm. Unacceptable! I had to wait until after 10 to get my hair done. The lady that did my hair kept jumping from head to head which delayed my service. And stopping to handle other things. Again, unacceptable! Futhormore, they tried to over charge me and I stated that I was not paying for the full price because I certainly was not being treated fairly. One thing not to mess with is my money. I was told on the phone that I would pay $170. Come to find out, it was $260. Absolutely not! So the lady was trying to be slick and say, “Since I keep your hair, I won’t charge full price.” Trust, even if she didn’t keep my hair, I WAS NOT paying full price for their horrible service. I gave her $200 and walked out of there. I would say that my hair looks good, but why are the ends already unraveling? I just got my hair done YESTERDAY. To top it off, the place is dirty. That’s not something a customer should spend their money. The ratings were right about this place. I certainly was in a stuck situation so I had no choice but to get my hair done. Never again. EVER again. My mom had to fix my ends for me when she shouldn't have to. Never again.

Very unprofessional and talks nasty to customers, talks on the phone instead of helping their clients never prepared and braids look like they are beginner braiders . I wouldn’t recommend going there

Very professional Very accommodating!! The braids neatly done, not to tight edges not stressed. If I had to give one critique it would be the length. My daughter wanted waist length braids, the braids fell mid back. The price quoted i felt was very fair. Although the length fell short I would definitely go back to Kiki. They are very professional and very pleasant. Please try them out!!