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Harrisburg 5 Star Nails

+1 618-252-3939
706 Rollie Moore Dr, Harrisburg, IL 62946 United States of America
Open Today: 09:30 AM - 08:00 PM

Quick Facts About Harrisburg 5 Star Nails

Harrisburg 5 Star Nails appears to have several strengths and weaknesses based on the comments provided. In terms of strengths, many customers commend the salon for its excellent customer service and talented staff. One customer specifically mentions that the employees are attentive, kind, and skilled at their craft. This is a significant strength as it creates a positive and welcoming atmosphere for customers. Additionally, the salon is praised for its cleanliness and well-designed interior, which adds to the overall pleasant experience.
Another strength highlighted in the comments is the precision and speed of the lash extension service. This implies that the technicians at Harrisburg 5 Star Nails are highly skilled and experienced in providing this particular service. It is also worth noting that some customers trust the salon for multiple services, indicating that the overall quality of their work is consistent across different offerings.
Furthermore, the positive feedback regarding the dip manicure service demonstrates the technicians' ability to work with limited resources and produce satisfactory results. This suggests that the salon is capable of accommodating different customer needs and preferences.
However, there are some weaknesses mentioned in the comments as well. One customer had a negative experience with the pedicure service, specifically mentioning that the technician did not adequately trim the nails and failed to address concerns about the corners of the toenails. This indicates a lack of attention to detail and suggests inconsistencies in the quality of services provided. Another customer mentioned a poor paint job during a pedicure and even experienced blisters from the wax treatment, which highlights potential issues with the salon's technique and attention to customer comfort.
Additionally, one customer expressed dissatisfaction with their experience, particularly with the technician's refusal to address their concerns during the pedicure. This negative experience, coupled with the suggestion to try alternative services like costume jewelry and perfume, implies a lack of professionalism and competence in the salon's nail services.
Overall, Harrisburg 5 Star Nails showcases several strengths, such as excellent customer service, skilled technicians for lash extensions, and the ability to work with limited resources. However, there are also weaknesses, including inconsistent quality in pedicure services, a poor paint job during a pedicure, and a negative experience reported by one customer. These weaknesses point to areas where improvement and attention are needed to ensure consistently satisfactory service for all customers.


Best TL Reviews

I always get my lash extensions here and only at Harrisburg 5 Star Nails. She is very precise, gentle and quick. My lashes look great every time. I also book her when I get a pedicure. I trust her for all the services I want done. This place is very clean and well designed.
Hands down the most amazing nail salon ever! Not only is it beautiful inside but so are all the employees and the owners! So beyond attentive and kind and talented at everything they do! I have never been disappointed once and have made this my permanent place, I will never go anywhere else!
I decided to get a dip manicure since it is my anniversary weekend this weekend so I wanted to look great! I didn't have anything on my finger and they were pretty short and he didn't have much to work with but he made it happen! Will definitely be back!
The tech did an amazing job on my daughters full set, she was so happy as it being her first time getting nail.They also did a great job on my baby’s no chip manicure. We will definitely be coming back.
Went 1 time for full set and pedicure. Nails look beautiful, but when it came to the pedicure, it was a whole other story. Barely trimmed nails. Asked him to play close attention to the corners and my second toenail as it had been a month since last pedicure and the guy refused. He said he had cut them short already, but he had barely trimmed then dremmeled the corners of my toenails and called that getting the corners out then dremmeled my other toenails into the quick. Worst experience ever. Will have to pay someone else to fix his fu. On the other hand they sell a bunch of other stuff like costume jewelry and perfume. You would have better luck wi5h that than their nail services. NEVER AGAIN!
I really enjoyed the pedicure process it was so relaxing but the paint job was not good it. Was bad enough my mother tried to get me to go back inside and make them fix it. Also didn't realize till I got home that the wax blistered me between my toes.
Friendly, fun environment. Within walking distance for me . Busy as expected for a Saturday but, everyone was still pleasant and had great energy! If I am ever in the area again, I will definitely return. :)
Great customer service continued when I met the nail tech, she was also very patient, intuitive and receptive. I really appreciate his attention to detail and hereffort to provide quality service. Great service when people love what they do ????.

Harrisburg 5 Star Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Amenities
  • Restroom
Payments
  • Debit cards
  • Credit cards

Today

Opening Hours

Monday 09:30 AM - 08:00 PM
Tuesday 09:30 AM - 08:00 PM
Wednesday 09:30 AM - 08:00 PM
Thursday 09:30 AM - 08:00 PM
Friday 09:30 AM - 08:00 PM
Saturday 09:30 AM - 07:00 PM
Sunday 11:00 AM - 05:00 PM

How to go there

Location