Divinity Design Studio

+1 517-783-5330

1606 W Ganson St, Jackson, MI 49202 United States of America

Open Today: Closed

Quick Facts About Divinity Design Studio

Divinity Design Studio has several strengths based on the comments provided. Firstly, the stylists are highly skilled and attentive to each customer's needs. Leslie Ann, Deborah, Kelsey Elliott, and Deb O. all receive praise for their outstanding work. This indicates that the salon has a team of experienced and talented stylists who can provide excellent haircuts, hairstyles, and makeup services.

Additionally, the salon has a welcoming and friendly staff. Customers mention feeling comfortable and appreciated throughout their visits. The friendly atmosphere creates a positive experience for clients and contributes to a pleasant salon environment. The fact that the staff is flexible and accommodating to customers' schedules is another strength of Divinity Design Studio.

There are also positive comments about the overall ambiance of the salon. Customers specifically mention enjoying the atmosphere and finding it family-friendly. This indicates that the salon has created a welcoming and comfortable space for all customers, regardless of age or background. The positive atmosphere adds to the overall experience and makes customers want to return.

Furthermore, it is worth noting that some customers have been loyal to specific stylists for many years. Kelsey Elliott, for example, has been highly praised and has maintained a long-term relationship with their clients. This indicates that the salon fosters a sense of loyalty and trust, which is a testament to the quality of their services.

However, there are also a few weaknesses highlighted in the comments. One customer mentioned a lack of communication and coordination when booking appointments for a bridal party. Specifically, there were issues with the makeup artist not being present for the scheduled appointments. Communication and organization are crucial factors in ensuring a smooth and successful experience for clients, especially on important occasions like weddings. It is essential for the salon to improve their communication channels and ensure that all appointments are properly coordinated to avoid any disappointments or misunderstandings.

Another weakness mentioned is the dissatisfaction with the airbrush makeup service. One customer expressed disappointment with the makeup artist not understanding their requested colors and style. The customer had to redo their own makeup and the bride's makeup, causing frustration and wasted time. This highlights a need for improved training or selection of makeup artists to ensure they are capable of meeting customers' expectations.

In conclusion, Divinity Design Studio has several strengths, including skilled and attentive stylists, a friendly staff, and a welcoming atmosphere. However, there are also weaknesses related to communication and makeup services. The salon would benefit from addressing these issues to improve the overall customer experience and ensure consistency in service quality.

Best TL Reviews

Came to Divinity to get a hair cut from Leslie Ann. She did an absolutely fabulous job! I am thinning on top and she blended the sides and faded me so the top doesn't look nearly as thin as when I came in initially. Leslie, took very good care of me giving me the haircut I not only wanted but needed. The hair wash was phenomenal as well, I enjoyed the product so much I also left with a bottle of shampoo. Thank you very much and please list me as a repeat customer!

Deborah was amazing! I had an idea of what I wanted, told her my budget & she gave me Exactly what I wanted and cheaper then what I budgeted for. I will definitely be coming back. They were all very friendly and made me feel comfortable at all times.

Excellent service and friendly staff all around! Greeted when you walk in and out the door along with friendly faces throughout the salon! Welcoming atmosphere for anyone! Paige is an excellent stylist and kind! Very flexible with my work schedule which I cannot thank her enough for!

I absolutely love Divinity Design and my awesome stylist, Kelsey Elliott! I have been going to Kelsey for 4 years and love her! She did my daughter’s hair and makeup for her Senior pictures as well as Prom and my hair and makeup for my wedding. I want to also shoutout the amazing massage therapists and nail techs! I have always had a pleasant experience ????

I loved the atmosphere and Deb O. is really great. She is the only person I will let do anything to my hair and she did my eyebrows and they look fantastic. She has a really great demeanor and took her time to make sure my eyebrows were even. She made sure the temperature of the wax was good before putting anything on my face, and she wasn’t rough at all. I will definitely be coming back here!

Love Kelsey Elliott! I have crazy hair and she knows how to tame it! The staff and products at Divinity are just what my family needs with our Jackson County hard water. The environment is family friendly and it's always a nice place to attend!

I made appointments for the bridal party, I was excited as they were able to get us in with just a little over a month away as everything was up in the air due to covid. So we booked for updos and airbrush makeup. Deb and Shelby did amazing on our hair. However I rated them a 3 because throught the process Ashley was handling the set up and emailed me I emailed her back twice and had to actually call as I did not receive any response through email. She had asked me to send pics of what I wanted and so I did, however the stylist still had no idea what I wanted. I do have to say makeup was horrible nothing I asked for. I asked for colors and glitter and she did the opposite I had to redo mine and the brides makeup as she did not feel beautiful and it was a complete waste of time. Mother of the bride had lash fall off within 30 minutes definitely will never have airbrush makeup done unless they get someone with more experience.

This salon was used for my bridal party prior to my wedding. The girl that did my hair (Paige) is absolutely AMAZING!! Unfortunately, when my bridesmaids came to the salon for their appointment the day of, they were informed the makeup artist would not be there for their makeup. Thankfully, I had my makeup done with an independent makeup artist. Paige saved the day by stepping up to do the bridesmaids makeup. We were not impressed with the lack of communication, especially on a very important day. I find it odd that I was called the day before to verify the appointment and nothing was stated about the makeup artist not being able to come in.