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Kim's Nail Studio

+1 770-788-6764
4135 US-278, Covington, GA 30014 United States of America
Open Today: 02:00 AM - 06:00 PM

Quick Facts About Kim's Nail Studio

Kim's Nail Studio is a popular salon that has both strengths and weaknesses. The comments provided by customers shed light on these aspects.
One of the apparent strengths of Kim's Nail Studio is the reasonable pricing. One customer mentioned that the services were a little pricey, but another customer stated that everything came out super cute despite the cost. This suggests that the salon provides value for money, especially when the end result is satisfactory. Additionally, the salon is described as treating customers in a professional manner. Kim, the owner, is specifically praised for her lovely personality and the way she treats customers professionally. This suggests that the salon has a welcoming and friendly environment that customers appreciate.
Another strength of Kim's Nail Studio is the quality of the work done by some of the technicians. The comment that advises customers to find a specific technician they like and stick with them indicates that certain technicians in the salon are well-trained and provide good results. The fact that customers receive compliments about their nails from others also shows that the salon is capable of delivering desirable nail designs. This suggests that when customers find the right technician, they can have an enjoyable experience at Kim's Nail Studio.
However, the salon also has notable weaknesses based on the comments. One major issue is the inconsistency of the technicians' abilities. Some customers express dissatisfaction with the nails done by inexperienced technicians who are still learning, mentioning uneven nails, improperly shaped nails, and acrylic applied too thickly. This inconsistency in the quality of service can be problematic for customers who have specific preferences and expectations.
Another weakness highlighted by customers is the lack of professionalism in certain instances. One customer reported a negative interaction with a technician who refused to fulfill their request for sns tips and left messy lines on their nails. Another customer mentioned feeling judged and experiencing a lack of prioritization during their appointment. This indicates that there may be instances where the staff at Kim's Nail Studio fail to meet customer expectations in terms of both service quality and professionalism.
Additionally, some customers mention issues with wait times and the overall availability of staff. While one customer mentions long wait times during busy periods, another customer specifically states that there are not enough staff members working. These concerns imply that the salon may struggle to manage their appointments efficiently, leading to customer dissatisfaction and potential frustration.
In conclusion, Kim's Nail Studio has certain strengths such as reasonable pricing, a professional environment, and the potential for good nail designs when the right technician is chosen. However, the salon also faces weaknesses including inconsistency in service quality, occasional unprofessional behavior, and challenges with managing wait times and availability. It is important for prospective customers to consider these aspects when deciding whether to visit Kim's Nail Studio.


Best TL Reviews

Have gone to Kim’s Nails for 1-1/2 years. After new set acrylic nails—I’m through with Kims Nails. Acrylic doesn’t go to edges of my nail beds and the polish doesn’t cover the acrylic all the way! Polish is sloppy and jagged! It looks like I need a fill in and I got the full set yesterday!! Went back today to at least fix the polish hoping that would help. Kim said “I no have to. Why you No have gel polish? I no fix. You no have gel.” She added more of the polish and didn’t fix the edges or anything!! No More! I’m done! See my pics -
I have mixed emotions about Kim's Nails. It just depends on who's doing your service. All technicians are not trained well. If you find a technician you like, remember their name and stick with them. They have some new people who are fresh out of school and while I understand they are still learning, im particular about my nails and will not allow them to practice on my nails anymore. Customers should not pay full price when these technicians are doing our nails. Especially, when they are not done properly. Kim doesn't care. She will defend them and say it's right even when you point out how the nails are uneven, shaped differently, and acrylic has been applied too thick.
I'm a regular customer so I left the other half of money in my car because I decided to get eye brow done. Told her I have to go to car right quick for more money. She follows me to the door outside. So the way she did it and others customers was in their I think I will take my business some where else. Beware they will talk about you. Be ready to put them in there place.
This was my first visit with this salon. 30 min wait @1030 am and a lil pricey,
but everything came out super cute. I will be back
Kim is lovely. They treat you very professional. She does my nails. They could use some better pedicure people,but on the weekends, the younger girls do a terrific job. If there was one thing it would be having to wait so long but that's my only issue. As long as the water is hot and checked on. I can sit most of the time,but sometimes they are so busy.Not enough people to work. I would still highly recommend. I can ALWAYScount on complimentS from everywhere I go that my nails are nice
Worst experience ever. I asked for ombré nails and they look terrible. My sister wanted sns tips but the lady refused and wouldn’t. The lines on her nails look like a child did it. My moms pedicure was the worst one she has ever had. They guy that takes your temp and meets you at the door hovers over everyone the whole time.
My second visit here and was the second worst experience of my life. The owner did my nails and I believe because I only needed a full in, I was given lesser treatment and priority. She told me the color I picked was ugly and was making such loud rude and abusive comments to me that others in the salon were looking. On top of that every time the phone rang I had to wait for her to finish with the phone call to continue with my nails. Probably close to an extra 30 minutes. All I can say is at least she did do a good job on my nails this time because the first time I had my nails done there I couldn't even tell I'd had a fill in. I have never had an experience like this in my 47 years of life. Unbelievable is all I can say! I hope this reaches someone who is need if their nails done and stops them from going to Kim's nail studio and possibly being subject to the Crazy little secretary nail lady's psychotic behavior.
Worst nail experince ever. The manicure was bad. The person that did my nails can't do a easy or simple design. Would not recommend going here.

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Kim's Nail Studio Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday Closed
Tuesday 09:30 AM - 07:30 PM
Wednesday 09:30 AM - 07:30 PM
Thursday 09:30 AM - 07:30 PM
Friday 09:30 AM - 07:30 PM
Saturday 09:30 AM - 07:30 PM
Sunday 02:00 AM - 06:00 PM

How to go there

Location