Quick Facts About Royal Nail Spa
Royal Nail Spa, like any business, has its strengths and weaknesses. In analyzing the comments provided, it becomes evident that the salon has both positive aspects and areas that need improvement.
One notable strength of Royal Nail Spa is the quality of their services. Customers consistently mention that they are satisfied with the results of their nails and pedicure. Britney, a particular nail technician, receives praise for her exceptional skills. Julie is also mentioned positively for her excellent work on pedicures. It is clear that the talent and expertise of the staff play a significant role in the positive experiences of many customers.
Another strength of Royal Nail Spa is their ability to handle busy periods. Commenters acknowledge that there are times when the staff is rushed due to the high volume of clients. However, they also express understanding and appreciation for the efforts made by the staff to accommodate everyone. This ability to manage a busy salon demonstrates the efficiency and professionalism of the Royal Nail Spa team.
However, despite these strengths, there are several areas that are identified as weaknesses or areas that need improvement. One common complaint is the high pricing of their services. A customer mentions feeling overcharged and even accused of lying about the services received. This incident is exacerbated by the unprofessional and rude behavior of the staff, which includes yelling at the customer. Such behavior not only tarnishes the salon's reputation but also creates a hostile environment for clients.
Another weakness mentioned is the poor durability of the nail polish. Multiple customers report that their nails started peeling or coming off within a few days or a week after the service. This lack of longevity raises concerns about the quality of the products used or the technique employed by the technicians. Such issues with the quality of the service can deter customers from returning to the salon.
Hygiene is another area that receives negative feedback. Several comments mention unsanitary practices, such as reusing materials without proper sanitization. This lack of attention to hygiene is a serious concern, as it may lead to health issues for the customers. One customer specifically mentions contracting a fungus after a visit to Royal Nail Spa, highlighting the importance of maintaining proper hygiene standards in the salon.
Additionally, some customers express dissatisfaction with the overall service they received. Complaints include rough treatment, bleeding from the nail technician's mistake, lack of attention to detail, and an inconsistent shape and thickness of the nails. These experiences contribute to a perception of low-quality service and call into question the professionalism and skills of the staff.
In conclusion, Royal Nail Spa has strengths such as talented technicians, handling busy periods efficiently, and generally leaving customers satisfied with their results. However, there are several weaknesses that need addressing, including high pricing, unprofessional and rude behavior from staff, poor durability of nail polish, lack of hygiene practices, and inconsistent service quality. Recognizing and addressing these weaknesses is crucial for Royal Nail Spa to maintain a positive reputation and ensure customer satisfaction. Improvements in these areas could help enhance the overall experience for customers and increase customer loyalty.
Best TL Reviews
I love them I always make an appointment with Britney she’s the best with nails and pedicure ????
I am a 16 year old who just came to get my nails done with my mom. They charge so much and have such a rude attitude. My mom told them that they did not do the full pedicure but the lady that did my nails told the manager that she was lying! So then she started yelling at my mom about how she is a liar!! They eventually stopped arguing and when the lady finished my nails, she said she would charge me an extra 10 dollars for my mom's attitude. The good thing is that my mom already payed and I didn't need to pay extra. Their behavior is inappropriate to say the least. It's kind of stupid how she took a picture of my nails in the end. never again????
Today Monday November 28, I was in great need for a pedicure, I got the best pedicure by Julie, she took plenty of time to do my pedicure I highly recommend Julie and I’m going back to get my manicure in a couple of days
Great job Julie! Thank you!
I got a full set matte black. Polish peeled off within 3 days and it hasn’t been two weeks and my nails are already coming off. I will NEVER come back to this run down hole in the wall
Been going to this salon for more than 5 years always coming out happy with my results sometimes they do be rushing but i understand cus they get busy but times they take thier time..
Please! Do not go here to get your eyebrows or pedicure! I got fungus here on my toe nail a week after coming here. I have never in my life got fungus this was my first time ever! these people are super dirty they use the same materials for pedicure without sanitizing them. Also, got my eyebrows done and the lady messed them up so bad.
This was a very bad experience. Took my aunt to get her nails done, while getting them done the lady nicked her finger and it was bleeding. She was rough, there was a lot of nail dust and pieces not cleaned from under the nail, the shape of the nail was not straight and some sections were thicker than others it was not good service and for the amount paid (40.00) it wasn’t worth it. She was mot happy with what she received.
I recently went to get a new set of nails. I showed the lady how I wanted the design. I decide to get grey matte with diamonds . By the third day the matte was already peeling off . Like not even a week passed by and there were peeling off already. Very poor quality . Not returning anytime soon .
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Royal Nail Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
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| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 10:00 AM - 07:00 PM |
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