Quick Facts About Nail Two
Nail Two place, as described by the comments provided, seems to have a mix of strengths and weaknesses. To provide a comprehensive analysis, let's break it down:
Strengths:
1. Customer Service: The establishment seems to prioritize good customer service, with commenters praising the friendly and professional staff. This is further supported by the comment about staff taking their time to ensure customer satisfaction.
2. Variety of Colors: Customers appreciate the wide range of colors available for nail services. This shows that the establishment understands the importance of providing choices to meet customer preferences.
3. Cleanliness: Multiple comments mention the salon being clean and tidy. This helps create a pleasant and hygienic environment for customers.
4. Nail Technician Skills: Positive comments highlighting specific technicians, such as Lynn and Tommy, suggest that the establishment has talented and skilled nail technicians that can provide excellent services, including dip nails, pink and white nails, and brow grooming.
5. Bridal Services: Nail Two also receives praise for their handling of larger groups, specifically mentioning their ability to cater to bridal parties. This indicates that they have experience and capability in providing special event services.
Weaknesses:
1. Rushed Service: One customer complains about feeling rushed through their session, with manicure and pedicure services being completed within 45 minutes. This suggests that the establishment may prioritize quantity over quality and customer experience.
2. Pricing Confusion: Another customer mentions a discrepancy in pricing, paying more than what was advertised due to gel polish. This inconsistency in pricing can create dissatisfaction and confusion, impacting the trust customers have in the establishment.
3. Injury and Customer Disappointment: A negative experience is mentioned where a technician cut a customer's finger and continued with the service without addressing the issue or providing any resolution. This lack of attentiveness and professionalism can significantly impact a customer's perception and negatively affect their willingness to return.
Overall, Nail Two place seems to have several strengths, such as excellent customer service, a wide variety of colors, skilled technicians, cleanliness, and the ability to cater to larger groups. However, they also have weaknesses, including rushed services, pricing inconsistencies, and a lack of accountability in addressing customer complaints. These weaknesses should be addressed and improved upon to ensure a consistently positive experience for customers.
Best TL Reviews
Went to the nail establishment on a Wednesday afternoon. Called prior day to make an appointment for 2 mani pedis. Got there early but was rushed through my whole session. Both services were done within 45 minutes.. While doing the manicure the technician cut my finger and just continued to go about the manicure. To top it all off on the board it is posted that a mani pedi is $40. I paid $60 for each one. When I asked about the price difference I was told it was because we had gel polish. Left very unsatisfied. Will never return to this establishment
This is amazing place to go get your nails done or etc…
got my nails done yesterday with my mom!! Best customer service!! Love the variety of colors they have on the book and the keychains. I recommend this place, very nice clerks and managers. I always say thank you to whoever did my feet and my hands because they are taking there time to do that. They do exactly what the customer wants!! Love the message chairs and relaxing music!!! This is amazing can’t wait to go back in 3 weeks or a month to get another color. I have green right now!!! Love this place ❤️❤️
Excellent service! I go every 3 weeks for dip nails and once a month for a pedicure. They truly care about their customers. Highly recommend!
Shout out to Lynn & Tommy for doing an AWESOME job on my nails!!! I love them!!!
Tommy did my nails pink and white, they were the best I’ve had done! His wife Kia does a great job on brows as well. Go here!
My sister treated my bridal party to a nail day! Kim and her staff were phenomenal with our party of 10! Our nails looked amazing and the price was fair. I definitely recommend them for your normal nail needs as well as your wedding nail needs!!!
Very pleasant and efficient. Salon clean and tidy. Very happy with my nails.
If I could give 10 stars I would. I am new to PA and I'm pretty picky when it comes to getting my nails done, I was willing to drive 85 minutes one way to continue seeing my nail tech in MD. Today I had my first appt with Nail Two with Lynn and I have to say I am very impressed! She was super sweet, took her time and made sure my nails were absolutely perfect before I left, you can really tell she takes pride in her work. Everyone in the salon was very friendly and professional. The environment is wonderful too, peaceful, nice set up inside and clean. The prices are great too! I will be returning to Nail Two and asking for Lynn. If you are looking for a new nail salon, look no further!
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Nail Two Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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