Phil's Barber

+1 240-361-2829

11 N Summit Ave, Gaithersburg, MD 20877 United States of America

Open Today: -

Quick Facts About Phil's Barber

Strengths:

1. Fast service: Multiple comments mention that the barbers at Phil's Barber place are quick and efficient, allowing customers to get in and out without needing an appointment.

2. Skilled barbers: Several customers praise the skills and expertise of the barbers at Phil's Barber place. They mention that the barbers have years of experience and produce great-looking haircuts.

3. Positive customer experiences: Some customers have been coming to Phil's Barber place for many years and have had consistently good experiences with their preferred barbers. They appreciate the quality of service they receive.

4. Convenience: One customer mentions driving all the way from Frederick to get their haircut at Phil's Barber place, indicating that the salon may be conveniently located for some people and worth the extra travel.

5. Individual barbers recommended: Customers speak highly of specific barbers, such as Lee and Andy, and highly recommend them. This indicates that there are talented barbers at the salon who leave a lasting impression on their clients.

Weaknesses:

1. Refusal of service: One customer reports being refused service by Phil despite being a loyal customer for 12 years. The customer was disappointed and felt disrespected, suggesting a lack of customer care and potential inconsistencies in service.

2. Rude and unprofessional behavior: Multiple comments mention that the barbers, including Phil himself, can be rude, disrespectful, and unprofessional. Customers have felt mistreated, and their dissatisfaction can impact their overall experience.

3. Communication issues: Some customers express frustration with the barbers not listening to their desired haircut and speaking in a language other than English, potentially making customers feel excluded or ignored.

4. Unwelcoming atmosphere: One customer describes the staff as unwelcoming and unfair, creating a negative atmosphere. This may deter potential customers who value a friendly and comfortable experience.

5. Limited availability: One customer mentions that their preferred barber, Kevin, requires a long drive of 50 minutes. This might be inconvenient for some customers who prefer a more accessible location.

In conclusion, while Phil's Barber place has strengths such as fast service, skilled barbers, positive customer experiences, and convenience for some, it also has weaknesses such as refusal of service, rude behavior, communication issues, an unwelcoming atmosphere, and limited availability of certain barbers. These weaknesses may deter some potential customers and indicate areas for improvement in order to enhance overall customer satisfaction.

Best TL Reviews

No appointment necessary these guys are fast and the cuts look great. I always go to my guy Lee for the freshest fades. All the guys in there are good and have years of experience.

Been going here for 12 years and today was refused service because Phil simply didn't feel like. I am glad his business is doing so well he can afford to rid himself self of a 12 year customer of one of his Barbers. I told him I was in a pinch and my son had pictures tomorrow even though my normal barber wasn't there, but that didn't matter I was told to come back tomorrow so he can stand there and was t.v. Peace out!!!

Lee is awesome, he has been cutting my hair for almost 8 years and I can't recommend him enough.

I Drive all the way from Frederick to get a haircut here. Andy is an amazing barber! 10/10.

Very rude and unprofessional. Phil the owner will make you feel like he owns you too. And if you speak up your mind about anything, they will kick you out as if the hair cut was free. I wouldn't recommend to my worst enemy, especially that there are way better barber shops in the same street. If you read reviews for honest opinions, trust and avoid. You won't get in this place anything you can't get in any other average barber shop but disrespect. You'll be lucky if they great you when you walk in

All the barbers are rude and disrespectful. They dont listen to what haircut you want ,They talked in their native language in front of everybody.

This is the worst place to go get a haircut in the area. The staff is so unwelcoming and unfair. I’ve been coming here for a year just because it’s the closest barber shop to my place until I couldn’t. It’s so refreshing to go to a new place where you don’t have to lift all that heaviness from the way they treat you there. I absolutely not recommend.

Kevin was referred to me by a friend. I drove 50 minutes just for this haircut and I can see why he has so many clients. He gave me THE BEST HAIRCUT I have ever had in my life and I will be a forever customer making that 50 minute drive.

It wasn't just a haircut, he improved my confidence immediately and I was heavily complimented by my date that night on the cut.

I seriously cannot recommend Kevin enough. Book an appointment with him and make the drive if you need to!