Posh Nails

+1 423-614-6726

4464 Frontage Rd NW, Cleveland, TN 37312 United States of America

Open Today: -

Quick Facts About Posh Nails

Posh Nails place has several strengths based on the comments provided. One of the main strengths is that it offers a relaxing environment. Many customers appreciate the calming atmosphere, which contributes to their overall experience and satisfaction. Furthermore, the salon is complimented for its excellent nail services, particularly for dip powder nails. This indicates that the technicians at Posh Nails place have the necessary skills and expertise to deliver high-quality nail treatments.

Another strength mentioned in the comments is the provision of additional services, such as eyebrow waxing. This demonstrates that Posh Nails place offers a range of beauty services, making it a convenient one-stop shop for customers who want to pamper themselves. Additionally, the positive comments highlight the talent and skill of specific technicians, such as Tonya and Kim. This suggests that Posh Nails place employs competent and experienced staff members who are capable of delivering exceptional results.

Moreover, Posh Nails place is commended for providing comfort and attentiveness to customers. The offer of drinks during pedicures and the effort to ensure customers' comfort show that Posh Nails place values customer experience and strives to create a pleasant and enjoyable environment. This aspect contributes to customer satisfaction and loyalty.

However, there are also weaknesses mentioned in the comments that need to be addressed. One weakness highlighted is the inconsistency in service quality. While some customers had positive experiences, others encountered issues such as rushed service, lack of attention to detail, and rude behavior from technicians. These negative experiences can lead to dissatisfaction and may deter potential customers from visiting or returning to Posh Nails place.

Another weakness mentioned is the limited variety of fresh nail colors available. Offering a diverse range of colors is essential to meet the preferences and desires of different customers. Having a limited selection may result in customers feeling restricted and may lead them to seek alternatives at other salons with a wider color range.

Lastly, there were mentions of long waiting times for payment and customers feeling overlooked. These instances indicate poor customer service and inefficiency in managing customer flow within the salon. Waiting for an extended period can lead to frustration and make customers question their decision to visit Posh Nails place.

In conclusion, Posh Nails place has various strengths, including a relaxing environment, excellent nail services, and talented technicians. The provision of additional services, attentiveness to customer comfort, and cleanliness of the salon are also noteworthy aspects. However, weaknesses such as inconsistent service quality, limited color options, and long waiting times for payment need to be addressed to ensure consistent customer satisfaction. By improving these areas, Posh Nails place can enhance its reputation and attract more customers.

Best TL Reviews

I always go here because it is a relaxing environment and they do an amazing job on my nails. I always get dip powder and they do excellent eyebrow waxing, too.

Went here because I couldn’t get an appointment at my regular place. The tech doing my nails complained about how hard the dip was to remove (my other salon has no issues) when he applied the dip it was very thick and uneven, he made little effort to file the edges around my cuticle when I asked him to. I asked him again to shape them up as the were uneven and he ignored me. While applying the clear layer a bit of pink powder got on my white polish so it was very obvious, I asked him if he could buff the pink spot off and he raised his voice at me and told me it wasn’t pink and “it’s fine”. four days later and the gel top coat he applied is peeling off. I will never come back here.

Did not have a nice variety of fresh nail colors to begin. Then receive a quick 5 minute manicure while trying to settle in for a pedicure. Felt rushed and stressed instead of relaxed . The music choice was not zen. Was left for 25 minutes waiting to pay. Not a good 9verall result. Yuck!

This place is awesome! My nails are so gorgeous and Katie is so talented! They always take good care of me. They offer drinks with my pedicures and make sure I'm comfortable! I will definitely come back!

If you are considering visiting here, do yourself a favor and GO! Tonya is my favorite tech but I'm sure others there are just as good.

Picture attached is dip powder done by Tonya! Absolutely love them and she shapes my nails so perfect!

I was hesitant on trying this placed based on the reviews. After being turned down by other “walk in” salons, I ended up here for my fill. The lady politely asked if I could wait half an hour and called someone in to the salon to do my fill for me. 2 other employees were busy helping other customers. Exceptional customer service! I just do a basic short acrylic nail, up to 3 colors- no crazy designs or anything. The shape could be a little better, but for the price and customer service alone- this place deserves 5 stars. If any of my nails break or the color chips easily, I will update this review. But I absolutely will be coming back here again!

My wonderful Nail Tech went above and beyond! I only wanted my toenails painted. She trimmed them and got rid of the hangnails and painted them it beautifully! I felt very pampered. And I love my nails!

Tonya did a fantastic job on my nails and Kim gave the best pedicure I've ever had. The people that work there are very nice and the salon is very clean. This will definitely be where I get my nails and toes from now on.