Quick Facts About Hung's Hair Design
Hung's Hair Design has a mix of strengths and weaknesses based on the comments provided.
One of the strengths mentioned by a customer is their ability to handle last-minute appointments and do a great job on their daughter's hair. This suggests that they have the flexibility to accommodate clients and can provide satisfactory results.
Another strength mentioned is their ability to follow pictures provided by customers and deliver the desired haircut. This indicates that they have skilled haircutters who can replicate hairstyles accurately based on visual references.
Additionally, a loyal customer mentioned that they have been going to Hung's Hair Design since they opened, which suggests that there is some level of consistency in their service quality.
However, there are several weaknesses mentioned that need to be addressed. One major weakness is the inconsistency in the quality of service and the lack of attention to detail. Multiple customers complained about inaccurate haircuts, ignoring customer requests, and not delivering the desired results. This indicates that there may be a lack of communication and attention to customer needs within the salon.
The time taken to complete services is another weakness mentioned by a dissatisfied customer. Waiting for over five hours to get a haircut or color treatment is not only time-consuming but also impacts the overall experience for the customer.
Furthermore, several customers mentioned issues with the pricing structure and dishonesty regarding the posted prices. This lack of transparency in pricing can lead to dissatisfaction and customer distrust.
Another weakness highlighted is the lack of professionalism and customer service. Customers mentioned feeling ignored, insulted, and not given priority despite having an appointment. This indicates a lack of organization and customer-centric approach within the salon.
There is also mention of hair damage, uneven coloring, burnt scalp, and dirty shirts during the service. These factors reflect a lack of attention to safety and hygiene protocols within the salon.
In summary, while Hung's Hair Design may have strengths in terms of flexibility in appointments and the ability to replicate desired haircuts based on pictures, there are significant weaknesses that need to be addressed. These weaknesses include inconsistency in service quality, lack of attention to customer needs, transparency issues with pricing, extended waiting times, lack of professionalism, and neglect of safety and hygiene protocols. These are areas that the salon needs to improve on to enhance customer satisfaction and loyalty.
Best TL Reviews
Yeah this wasn't worth the $300 plus tip I paid. All I asked for was my ends cleaned up and bleaching/toning, my hair is light brown. It took 5 and a half hours to completely destroy my hair. It's dry, orange, uneven, and my scalp is burned without the roots even being lightened! They were dishonest and misleading about the posted prices. These photos really speak for themselves.
I got one of the worst haircuts of my life here. I showed the stylist a picture of what I wanted and told him to leave my bangs/ the sides of my hair alone and just to fix the back. He said he could do that and I proceeded to show him a picture of what I wanted. My hair is already short as is and naturally course/thick, but he completely went against what I wanted and thinned my hair out all the way around my head, and chopped most of my hair off in the end! My bangs are no longer bangs, he thinned them out with shearing scissors and cut them so short that they had to be pushed to the side and stick out like a sore thumb. He didn't even have a technique, he just rushed through every part of my hair with shearing scissors starting from my roots and kept going even when I told him to stop. The worst part is, he didn't even fix the one area that I asked him to fix! My hair is ruined, my self esteem is at an all time low, and I will NEVER return to this salon nor would I recommend it to anyone. Do not go here. The last photo is what my hair looked like before it was butchered.
We got a last minute appointment and they did a great job on my daughter's hair. Definitely recommend this place.
I traveled 6 hours to get my hair done here.. thought it had some good reviews and good pricing. I was amazed by the haircuts they did. When I did ask if they could do a color they didn't understand and sort of showed some resistance to help me, but quoted me a high price for one hair color (warning sign not to get my hair done here). I was given highlights with damaged ends when she'd already cut 6 inches off. I spent 5 hours to come out looking like a lion, I wanted to cry.. and charged 20 dollars more for her mistakes.. not coming back here again..
Made my shirt dirty as hell. Why don't you just slow down instead of running through like you have hundreds of customers waiting behind?
GREAT JOB
Do you like being ignored and insulted? Come here. Make an appointment. Step on in and get ready to be ignored. Once you've made your presence known, make sure you mention the appointment! They will then proceed to take other clients ahead of you who just walked in! Wow, thanks so much for the several times over the years you made me wait. Cut people's hair while my hair was processing and burning my scalp. The uneven tone. Having to run across the mall to the restroom. No offer of water. But making me wait over 40 minutes on Christmas Eve was too much. Sorry, I'm done.
I like the way they cut my mom's hair, we have been going there since they opened. Friday, is not too busy, that's the day we go.
They are awesome haircutters. All I have to do is show a picture and they do it! My boys love it there!
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Hung's Hair Design Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 07:00 PM |
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