Quick Facts About Polished Nail Spa
Polished Nail Spa has received a mix of positive and negative comments from customers. In order to assess the strengths and weaknesses of the establishment, we will analyze the comments focusing on several aspects such as the quality of the materials used, the professionalism and skill of the staff, the customer service, and the overall cleanliness and atmosphere of the salon.
Starting with the negative comment, one customer expressed dissatisfaction with the quality of the materials used, stating that the nails were extremely thin and not durable. This suggests a weakness in the salon's choice of products and materials. Additionally, the customer reported that their nails started peeling off and they experienced a nail loss just a few days after getting a manicure. This highlights a weakness in the salon's application techniques or possibly the use of subpar nail polish products.
Contrasting with this negative experience, multiple customers praised the staff at Polished Nail Spa. They mentioned that the staff is friendly, attentive, and prompt in their service. One customer even mentioned a specific technician, Hailey, who consistently provides excellent service. This suggests a strength in the salon's customer service, as they are able to create a pleasant and welcoming environment for their clients.
Several positive comments mentioned the attention to detail and skill of the technicians. One customer specifically mentioned that their technician, Kelly, shaped their nails exactly how they liked them and ensured they were equal in length and style. This indicates a strength in the salon's ability to meet the preferences and expectations of their clients, as well as being able to fulfill more intricate design requests.
Another customer mentioned that they had been coming to Polished Nail Spa for over two years and were never disappointed with their technician, Ruby. This reaffirms the salon's ability to consistently deliver high-quality manicures and satisfy repeat customers, indicating a strength in the salon's expertise and skill.
Regarding cleanliness, one customer commended the salon for its cleanliness and mentioned witnessing staff members cleaning their stations after each client. This is a strength for the salon, as cleanliness is a crucial aspect of maintaining a hygienic and safe environment for clients.
In terms of atmosphere, customers generally expressed positive experiences, describing the salon as clean, friendly, and accommodating. One customer even mentioned feeling comfortable despite the high customer volume. This suggests a positive atmosphere and a strength in creating a welcoming and pleasant environment for clients.
Based on the comments, it is clear that Polished Nail Spa has both strengths and weaknesses. The positive comments highlight the salon's friendly staff, skilled technicians, attention to detail, and overall cleanliness and atmosphere. However, the negative comment highlights a weakness in the salon's choice of materials and possible issues with the application techniques. Addressing these weaknesses can lead to improvement and a more satisfying experience for customers.
Best TL Reviews
I have to say i like the service however the material used is not in the best quality. Nails extremely thin if you work hard and you need durable nails don't waste your money here. I get my nails done saturday, Monday i had a nail peeling off because they leave a bubble in my nail polish and today Wednesday i am already missing a nail. 55 dollars thrown in the trash. I added pictures so people don't think i am bashing.
Each experience at Polished is always a pleasant one. The staff is very friendly and I’m greeted promptly with each visit. Hailey has been my nail tech for over a year now and she never misses. At times when I may be undecided on a color or design, Hailey will offer a suggestion and I’m never disappointed. I always leave as a happy customer and I always receive complements on my nails.
Love my nails! I have been coming to this salon for almost a year now and Kelly always does such an amazing job on my nails!! She has great attention to detail in shaping my nails exactly how I like them and making sure they are all equal in length and style. She can even do some fun designs and match to Pinterest nail trend pics too!
Last couple appointments with Hailey- she doesn’t miss! I’ve been coming to this salon for a couple years and everyone is super nice and understanding, clean, and accommodating despite high customer volume. This is the spot!
been coming to Ruby at Polished for over 2 years and she’s the BEST!! i’m super picky and have never been disappointed! go see her!
I should have read the reviews before I came to this establishment. I received the worst pedicure of my life at this nail salon. The gel polish application was terrible. I literally have bumps & dents on my toes. This has NEVER happened before. Also, my toe nails are two different lengths & when I asked the tech to correct it she got an attitude & said that's how my nails are. For one I've never been told this by any nail tech & two if that's true, wouldn't I have noticed this since its MY nails. Do not visit this salon. There are better salons in the area!
Love this nail salon!! Been going for so long - Hayley & Ivy are awesome <3333 love my nails
-Corinne
Clean and friendly place to get your nails done. I watched several staff members cleaning their stations after someone left. Some of the technicians are quieter than others, but the service has been great each time I've went. Prices are fair - about $30 for a pedicure or manicure. I'd recommend this location.
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Opening Hours
Monday | 09:30 AM - 07:30 PM |
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Tuesday | 09:30 AM - 07:30 PM |
Wednesday | 09:30 AM - 07:30 PM |
Thursday | 09:30 AM - 07:30 PM |
Friday | 09:30 AM - 07:30 PM |
Saturday | 09:00 AM - 06:00 PM |
Sunday | 11:00 AM - 06:00 PM |
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