Wolfy's Barber Shop

+1 847-212-6933

55 N Buffalo Grove Rd, Buffalo Grove, IL 60089 United States of America

Open Today: -

Quick Facts About Wolfy's Barber Shop

Wolfy's Barber Shop, located in Wheeling/Buffalo Grove, has received a mix of positive and negative comments from customers. In order to provide a comprehensive analysis of the strengths and weaknesses of the establishment, we will examine each comment in detail.

Starting with the positive comments, it is evident that Wolfy's Barber Shop has a skilled barber. Many customers have praised the quality of their haircuts, stating that they were satisfied with the results. This indicates that Wolfy's has professional barbers who are able to deliver a good haircut.

Furthermore, the positive comments highlight the reasonable prices at Wolfy's. Customers appreciate the fact that they can get a quality haircut at an affordable price. This is a significant strength for the business, as it makes their services accessible to a wider range of customers.

In addition to the skilled barbers and reasonable prices, customers also mention the friendly and enjoyable conversation that takes place at Wolfy's Barber Shop. This suggests that the barbers create a welcoming and pleasant environment for their customers, fostering a positive experience beyond just the haircut itself.

However, the comments also reveal some weaknesses of Wolfy's Barber Shop. One customer mentioned that after their haircut, they experienced hair falling down and felt that blowing the hair after the cut should be included. This implies that the aftercare service, specifically the use of a blow dryer or clean-up after the cut, may be lacking at the establishment. This can be seen as a weakness as it affects the overall customer experience.

Another negative comment revolves around a negative interaction with one of the barbers. A customer stated that they encountered an unpleasant conversation that turned into a discussion about sexism and racism. They felt that the barber was rude, made derogatory remarks about their hair, and lacked customer service skills. This incident reflects poorly on Wolfy's Barber Shop and indicates that the particular barber in question may need training or improvement in terms of communication skills and customer service.

Although this negative experience is concerning, it is important to consider the context. The majority of the other comments are positive, suggesting that this may be an isolated incident and not representative of the overall quality of the establishment.

Based on the comments, it can be concluded that Wolfy's Barber Shop has several strengths. They have a well-skilled barber who is capable of delivering good haircuts. The prices are reasonable, making their services more accessible to a wider range of customers. Additionally, the friendly and enjoyable conversation during the haircut creates a welcoming environment.

However, there are also weaknesses that need to be addressed. The lack of post-haircut care, such as blowing hair and cleanup, needs improvement to ensure a satisfactory experience for customers. Furthermore, the negative interaction with one particular barber indicates a need for better customer service and communication skills among the staff.

In order to enhance the strengths and address the weaknesses, Wolfy's Barber Shop could consider implementing additional aftercare services, such as including a blow dryer and clean-up in their haircut packages. This would ensure that customers leave the establishment feeling completely satisfied and well-groomed.

Regarding the incident with the negative interaction, it is crucial for the management to address the issue promptly and thoroughly. This may involve conducting retraining sessions for the staff, particularly on customer service and communication skills. Implementing protocols to handle difficult or sensitive conversations can also prevent similar incidents from occurring in the future.

Overall, Wolfy's Barber Shop has several strengths that contribute to a positive customer experience, such as skilled barbers, reasonable prices, and friendly conversation. However, there are also weaknesses that should be addressed, such as the lack of aftercare services and the negative interaction experienced by a customer. By addressing these weaknesses, Wolfy's Barber Shop can continue to improve and provide a high-quality service to its customers.

Best TL Reviews

Barber is well-skilled. I get a good haircut, but I was quite surprised than I was walking and started straightening my hair by hand, it stared falling a decent amount of hair particles down. I think that blowing hair after cut always have to be included

Moved to BG about 6 months ago and have tried other places around and haven’t been satisfied. That is until today when Joee cut my hair. Never going anywhere else. Great haircut. Great price and fun conversation.

I just moved to the area and went to this place based on the reviews. When I got to the place there was a lady available however I respectfully said I will wait for the guy as I was satisfied with his reviews. But when it was my turn he turned the conversation about sexism and he was rude and racist. He gave me attitude for no reason and when asked for suggestions he made derogatory remarks about my hair. I don’t usually give negative reviews but this guy has no sense of customer service and is arrogant and not welcoming at all! There are plenty of amazing barbers few blocks down. Will not suggest going to this person!

Great shop, quality cuts and reasonable prices. I keep coming back!

One of the best hair cuts I've gotten. I almost feel bad for not tipping more. The nice lady there gave me a haircut.

By far the best barbershop in the Wheeling/Buffalo Grove area. Cut my hair perfectly, as well as having great prices. By far the coolest barbershop I’ve ever been to. I’m coming back here for every haircut I need.

The best place in town great with kids and the best price in the Midwest 9.99 13.99 14.99 and 16.99 . You can’t beat that. Great guy great cuts great stories

Great place to get your haircut for an awesome price! Not only do I enjoy the quality cuts but appreciate the genuine conversation that happens during it.