Quick Facts About Betty Complete Beauty Salon
Strengths:
1. High customer loyalty: The salon has a loyal customer base that has been going to Betty salon for many years. This indicates that the salon provides consistently good service and meets the needs of its customers.
2. Creative nail styles: Customers appreciate the salon's creativity when it comes to different styles for nails. This indicates that the salon has skilled and talented nail technicians who can cater to various preferences and trends.
3. Affordable prices: The comment mentions that the price at Betty salon is awesome. This indicates that the salon offers competitive and reasonable pricing, making it accessible to a wide range of customers.
4. Good service and long-lasting nails: The comment mentions that the service at the salon is good and the nails last a long time. This indicates that the salon pays attention to detail, uses high-quality products, and provides effective nail treatments.
5. Welcoming atmosphere: The comment mentions that the salon makes customers feel welcomed. This indicates that the salon has a friendly and inviting atmosphere, creating a positive experience for customers.
6. Bilingual staff: The comment in Spanish praises the salon for its excellent treatment. This indicates that the salon has bilingual staff members who can cater to a diverse customer base.
Weaknesses:
1. Appointment availability: The second comment mentions that customers need to call for an appointment and that no walk-ins are allowed. This may inconvenience some customers who prefer the flexibility of walk-in appointments.
2. Rushed service: The comment mentions that one stylist, Alma, was always in a rush to finish the customer's hair because she had other appointments scheduled. This indicates that some stylists may prioritize managing multiple appointments over providing quality service to each customer.
3. Miscommunication and delays: The comment mentions that the customer's appointment was delayed by several hours and there was a lack of communication regarding the procedure and pricing. This indicates that there may be some organizational and communication issues within the salon, leading to customer dissatisfaction.
4. Inconsistent quality: The comment mentions that the customer's friend's nails always look perfect when done by Betty, but the customer experienced injuries to their cuticles and thick nails despite requesting thinner ones. This indicates that there may be inconsistencies in the quality of service provided by different staff members.
5. Unresolved complaints: The comment mentions that the customer did not like to complain but believes that customers should be aware of their experience. This indicates that the salon may not have a satisfactory resolution process for customer complaints, which can impact customer satisfaction and loyalty.
Best TL Reviews
I love Betty salon I’ve been going to this salon for about 6 years and they have always been the best. I highly recommend Betty salon for any need you may have! Vivian is amazing!
Betty and her staff does an amazing job. Very creative with different styles for nails. And the price is Awesome. I recommend this place. But you have to call for an appointment. No walk in.
nails last long time, good service, gets real busy so I prefer booking appt but walk ins are available too.
I went to this place with the stylist named Alma to do a keratin job and she was always doing it in a rush because she makes appointments for other clients and apparently she wanted to finish me soon to continue with the next person, along with the work She sold me a shampoo and a hair cream saying it would do wonders, I left and the next day she calls me telling me to come back to the salon to rinse my hair and straighten it, this procedure should have been done the same day and not the next day , the result was that I did not receive the benefits of keratin and instead I only got a straightening, a shampoo and the cream for 260 dollars, I will never return here, this person is full of appointments and is always in a hurry and has clients waiting for hours
The Best Place to go get your Nails ???? done.. They listen ???? make you feel welcomed not like others Nails places that MAKES you feel like you are not part of the "GROUP".!
Hermoso trabajo y excelente trato.
Gracias chicas
She's real good and reasonable priced
My appointment was at 11am, I came in and they asked me to come back at 2pm. So I did. Came at 2. Had my nails done after 3 hrs( with injuries to my cuticles that are still healing. As well as the nails being very thick even though I kept asking to make them thinner. Plus I was charged more than I was told. I don’t like to complain but customers should be aware. But on a positive note my friend gets her nails done by Betty and they always look so perfect.
Betty Complete Beauty Salon Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 04:00 PM |
|---|---|
| Tuesday | 09:00 AM - 04:00 PM |
| Wednesday | 09:00 AM - 04:00 PM |
| Thursday | 09:00 AM - 04:00 PM |
| Friday | 09:00 AM - 04:00 PM |
| Saturday | 09:00 AM - 03:00 PM |
| Sunday | Closed |
How to go there
Location
Places