Mimi's Nails Spa

+1 209-733-8141

680 South Ave, Gustine, CA 95322 United States of America

Open Today: -

Quick Facts About Mimi's Nails Spa

Mimi's Nails Spa has received both positive and negative comments from customers. In order to analyze the strengths and weaknesses of the salon, we will examine each comment individually.

Starting with the negative comments, one customer expressed their disappointment with the cleanliness of the place. They found it to be filthy, dusty, and cobweb-filled. This is a significant weakness as cleanliness is a crucial aspect of a nail salon. Customers expect a clean and sanitary environment when getting their nails done. A dirty salon not only creates a negative impression but also raises concerns about hygiene and safety. This comment highlights the need for Mimi's Nails Spa to improve their cleanliness standards.

Another criticism raised by a different customer was regarding the gel polish. They stated that the polish chipped within a day, which was in stark contrast to their previous experience at another salon where the manicure lasted for over six weeks. This issue with the quality of the gel polish is another weakness for Mimi's Nails Spa. Customers expect their manicures to last a reasonable amount of time, especially when using gel polish, which is known for its durability. The comment suggests that Mimi's Nails Spa may need to consider using higher quality gel polish or improving their application techniques to ensure longer-lasting results.

In contrast to the negative comments, some customers had positive experiences at Mimi's Nails Spa. One customer praised the salon for its excellent service and the skills of Mimi. They were impressed with the outcome of their nails and even mentioned that Mimi surprised them by adding flowers. This positive feedback highlights a strength of the salon, which is the expertise and talent of Mimi. Having skilled nail technicians is a significant advantage as it ensures that customers receive high-quality services and beautiful results.

Another satisfied customer mentioned that they loved the work done at Mimi's and specifically mentioned the amazing lashes and deluxe pedicure. This positive feedback showcases another strength of the salon, which is its wide range of services. Offering services like lashes and deluxe pedicures can attract a diverse clientele and provide more opportunities for revenue generation. The comment also indicates that despite a price increase, customers still consider Mimi's Nails Spa to be the best option in the area, suggesting a strong reputation and customer loyalty.

Furthermore, a long-term customer expressed their loyalty to Mimi's Nails Spa, mentioning that they have been going to the salon for many years. This loyal customer base is another strength of the salon. Building long-term relationships with customers indicates that they are satisfied with the services provided and are willing to return regularly. A loyal customer base can contribute to the salon's stability and success.

Lastly, a customer commented on the cleanliness of the salon, stating that it was very clean and the staff was friendly. This positive feedback counters the negative comments regarding cleanliness, indicating that there may be inconsistencies in the salon's cleanliness standards. However, the fact that the staff is friendly and attentive is a strength for Mimi's Nails Spa. Good customer service is crucial for customer satisfaction and retention.

In conclusion, based on the comments provided, Mimi's Nails Spa has both strengths and weaknesses. The strengths include skilled and talented technicians, a diverse range of services, and a loyal customer base. However, the weaknesses include cleanliness issues, concerns about the quality of gel polish, and negative customer experiences with the owner's attitude. These weaknesses need to be addressed in order to improve the overall customer experience and reputation of Mimi's Nails Spa.

Best TL Reviews

I could not get past how filthy the place is. My experience at Lavendar at Santana Row for the same investment was far, far superior. I understand Mimi herself is good but I was also not impressed with the gel polish that chipped each day not lasting a week. Which was a great contrast to the 6+ weeks my last manicure lasted. I would rather drive out of town to a clean, warm and professional environment. This was my third visit since opening and I just cannot support this local business as much as I would like to due to how dirty, dusty, and cobweby her place is. I do not like to give poor reviews however I hope this review helps her improve the atmosphere so she will attract the abundance she may be looking for. I trust this will be well received and lead to a great sanitary cleansing.

Had such a great experience, Mimi is amazing.... I've never been there before, it was my first time, my daughter-n-law recommended the nail salon, so I thought I'd try them out cuz the place (Modern Nails) in Turlock that did my last set did a horrible job. Mimi fixed my nails and made them look sooo beautiful and she also surprised me with putting lil flowers on my nails. I'm super happy with the experience I had at Mimi's.

I absolutely love Mimi's and the great work they do . Shes amazing at lashes and amazing when you book with her. Also deluxe pedicure is amazing . Although prices raised a bit shes still better then anyone in Los Banos . Rose Gold wity glitter and chrome :) .

I have been going to Mimi's for many years I go to Gustine from LB.

This was my first time going to Mimi's. I was very happy with the service I received. Mimi was very friendly. She did a wonderful job on my nails. I definitely recommend coming here. I already booked my next appointment.

Is very very clean and they try to take care of you right away or they do a good job they're very friendly. I had a nail polish called tiger eye. Because of work I have to keep my nails short

Its been a great experience every time!! I love designs and Mimi's delivers. Bring ideas and the ladies will match and their suggestions will compliment your request making the look unique

Beware the cancellation Temper and rudeness when you don’t do what the owner says.

So me and my mother are regulars that go every month and for me and my mom is almost $200 because of how much we get the service from the owner. Recently we made appointments and canceled them a couple times due to family health issues and we just couldn’t make them and always tried.

Today 7/08/22

My mom and I finally had the time to at least get my mom’s nails done since a long time. We were excited to see Mimi and Mimi asked if I was going to do my nails as well. I said “no, not today we just have time for my mom” she gave us attitude and the whole time we sat there no talking, no communication just no interest in us at all and to top it off, she hurts my mothers fingers sanding the sides of her fingers. She has cuts now and my mom is diabetic. I had to put bandaids when we got home.

So she even had attitude the whole way when paying and didn’t say nothing to us and literally her actions was hateful towards us.

We won’t be coming here ever again and we will find a another place to call home. All this because we didn’t do what SHE wanted. Also since the last time we came to her shop, it wasn’t as dirty, messy, and products everywhere. The floors are slippery and they just have mess now. It’s disgusting, No sense of cleanliness, pride in her shop.