Quick Facts About Excellent Nail II Salon Inc
Strengths:
1. Positive customer experience: One customer praised the salon for its excellent service, friendly staff, and polite demeanor. They specifically mentioned that the staff took good care of them during their visit, indicating a positive customer experience.
2. Expert nail technician: Another customer praised a specific nail technician named CiCi, describing her as meticulous and an expert in nail designs. They mentioned that CiCi's fill-ins were beautiful and long-lasting, suggesting a high level of skill and expertise.
3. Clean and sanitary environment: A long-time customer mentioned that the salon is clean and sanitary, which is an important factor for many customers when choosing a nail salon. This indicates that the salon takes proper hygiene measures, promoting a safe and clean environment for its customers.
4. Regular customers and loyal following: Another customer mentioned that they have been getting their manicures and pedicures at this salon since 2006 and have consistently had a positive experience. They also mentioned that the salon has a good vibe and that the staff, such as Mei and Julie, have their regular customers who come back specifically to them. This demonstrates customer loyalty and suggests that the salon has built a reliable customer base.
5. Range of services: Customers mentioned getting a variety of services at the salon, including acrylics, manicures, pedicures, and eye brow services. This suggests that the salon offers a wide range of services, catering to different customer needs and preferences.
Weaknesses:
1. Rushed service and pressure for tip: One customer mentioned feeling rushed during their visit and experiencing pressure from the worker to give a tip. This suggests that the salon may prioritize speed over quality and customer satisfaction, which can negatively impact the overall experience.
2. Patchy and quickly deteriorating nail polish: A customer mentioned that their nail polish looked patchy right after being done and that they had to redo multiple nails. They also mentioned that their nails started to look like they needed a fill-in just a week after getting them done, even though they regularly wear gloves and wash dishes. This indicates a lack of attention to detail and poor quality of the nail services provided.
3. Subpar work and lack of effort: Another customer mentioned that the salon's work was sloppy and that there was no effort made to perfect their nails. They also mentioned that the shapes of the nails were ugly and seemed poorly done. This suggests a lack of attention to detail and a lack of effort to provide high-quality services.
4. Excessive use of tools: A customer mentioned that the salon used tools to drill their nails excessively, which is not good for the health of the nails. This indicates a potential lack of expertise and knowledge regarding proper nail care techniques.
5. Long wait times: One customer mentioned that they had to wait for one hour and twenty minutes to get their nails done, despite the salon being empty that day. This suggests a potential lack of efficiency and time management, leading to long wait times for customers.
In summary, Excellent Nail II Salon Inc has strengths in terms of positive customer experiences, expert nail technicians, a clean and sanitary environment, a loyal customer base, and a range of services. However, the salon has weaknesses in terms of rushed service, pressure for tips, patchy nail polish, subpar work, excessive use of tools, and long wait times.
Best TL Reviews
Was my 1st time going last Sunday the worker rushed me and kept begging for tip. On top of that, my nails polish began to look patchy right after being done n she had to redo like 3 nails. Now only a week, and I already looks like I need a fill in already smh just a waste of my money. I wear gloves, washing dishes all the time. This shouldn't be happening. My middle finger nail started wiggling 3 days ago n I took it off now its my index finger nail
Just horrible
My first time and they are awful. I got s&s powder and my nails are lumpy. I wanted to just soak off my previous set the nail tech would not listen and tried filling and chipped 2 of my nails. Will not be going back ever.
This salon is sooo nice‼️ Please ask for CiCi while you're there because she NEVERRRRR DISAPPOINTSSSSS‼️‼️‼️ She's meticulous and an expert in nail designs, PLUS her way of fill-ins to create the nails is BEAUTIFUL and, if well taken care of, a set of hers can stay on well past a full month!!! I love her and once you start going, YOU WILL TOO!! Thank me later! Thank you so much, CiCi‼️ ❤️
My daughter got a mani pedi with acrylics. We had a lovely experience and they were very professional.
They are not professional and their work is sloppy. They do not spend the time to perfect your nails. It's as if they just want the money and not satisfy their customers. The images show my nails of when they are immediately done. The shapes are ugly and they seem as if they have been done a long time ago. No time and effort put into cleaning them.
Love it! Me and Hubby got Spa mani/pedi..it was soo nice...Staff is friendly and polite. First time customers too.
I wasn’t going to write a review but honestly this is somewhere I’d go if I was in a rush and it was my last option. After paying 100 dollars for something that looks like it’s worth 40 they still want a tip. Did my eye brows and it looked the same they drill your nails with those tools way to much and that’s not good for
The nails ! I’ve had it with this place . I’m never spending a dime there again. The person who did my nails took 1 HOUR AND 20 MINUTES ???? didn’t want her to
Do my toes so I asked someone else and she was ok but it’s like what’s the point I keep
Going back and I get disappointed I wish other
Ppl can comment on these things to recommend other nail salons !! Oh yea by the way I went there 12:45 and left almost
3 lucky I didn’t have anywhere to go but wow it was empty that day too smh I only go there cause it’s so close to my
House but I rather drive an hour to a next one then to ever spend a dollar there again!
This is where I get my manipedi since 2006. Everyone i bring here love it. They are friendly, provide great service and the salon is clean, sanitary and has a very good vybe. Mei and Julie are the absolute best, and the other staff all have their regulars who come back specifically to them cause people like the good work that they do.
I love this salon cause when they provide a service, they do quality work. Sometimes you go to places and they do the job not caring Bout your nails or skin. No at this salon they do a thorough job for you.
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Excellent Nail II Salon Inc Info
Amenities
Today
Opening Hours
| Monday | 09:30 AM - 08:00 PM |
|---|---|
| Tuesday | 09:30 AM - 08:00 PM |
| Wednesday | 09:30 AM - 08:00 PM |
| Thursday | 09:30 AM - 08:00 PM |
| Friday | 09:30 AM - 08:00 PM |
| Saturday | 09:30 AM - 08:00 PM |
| Sunday | 09:30 AM - 08:00 PM |
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