Quick Facts About J K Nails
Strengths:
1. Efficient service: One customer was impressed with the quick turnaround time, as they were able to fix her nails in just 45 minutes. This indicates that J K Nails is efficient in their services and can provide quick results, which is a strength for customers who are looking for a fast and convenient nail service.
2. Use of quality products: Another customer mentioned that J K Nails uses OPI gel products, which is a popular brand known for its quality. This shows that the salon uses high-quality materials, enhancing the overall experience for customers and ensuring long-lasting results.
3. Reasonable prices: A customer expressed their satisfaction with the affordable price of $35 for a total service. This indicates that J K Nails offers competitive prices, making their services accessible and appealing to a wide range of customers.
4. Personalized experience: One customer mentioned that the staff at J K Nails make an effort to remember customers' names and greet them accordingly. This personalized experience creates a welcoming atmosphere and helps build customer loyalty, as it makes customers feel valued and recognized.
Weaknesses:
1. Unprofessional service: A customer had a negative experience with a staff member named Jack, who rushed through the service without properly preparing the nails and applied nail polish in a sloppy manner. The customer also mentioned feeling uncomfortable when Jack told them to "hurry up" while picking a nail color. This indicates that there may be instances of unprofessional behavior at J K Nails, which can significantly impact the overall customer experience and satisfaction.
2. Inconsistent service quality: The same customer mentioned that the end result of their manicure was less than ideal, with smudged nail polish. This inconsistency in service quality suggests that there may be issues with attention to detail and consistency among the staff at J K Nails. This can lead to customer dissatisfaction and the need for additional fixes or corrections.
3. Poor customer service: One customer complained about being cut twice with a dremel tool and received a dismissive response from the staff when they voiced their complaint. This indicates a lack of empathy and poor customer service, which can leave customers feeling unimportant and undervalued. Such incidents can negatively impact the reputation of J K Nails and discourage customers from returning.
4. Limited information on other services: While one customer mentioned that J K Nails offers waxing and other services, there is limited information available about these services. This lack of transparency may make it difficult for potential customers to assess the range and quality of services provided by J K Nails, potentially leading to missed opportunities for attracting new customers.
In conclusion, J K Nails has strengths in terms of efficient service, use of quality products, reasonable prices, and personalized experiences. However, they also have weaknesses in terms of unprofessional service, inconsistent service quality, poor customer service, and limited information on certain services. It is essential for J K Nails to address these weaknesses and focus on improving the overall customer experience to maintain a positive reputation and attract new customers.
Best TL Reviews
This place nail-ed it literally. Went in with 45 minutes and some old polish and they fixed me right up! Even used and had OPI gel products which is always a plus to me! $35.00 for total was awesome price too!
There are specific people I go to when I go here because I’m very picky and they know just how to satisfy my pickiness. Haven’t been in a while, but would still recommend it to others. They make it their mission to remember your name. One time it was months before I was able to go back and when I did they greeted me at the door WITH MY NAME. I was like dang they still know my name and who I am. That makes it worth coming back for me!!!!
So from the moment I walked in this was a weird and unpleasant experience. I got an acrylic manicure. The man, I think his name was Jack, told me to “hurry up” when I was picking a color for my nails…. I think he was joking but it was still weird and unprofessional. Then he proceeded to rush through doing my nails without even pushing back/trimming the cuticles. The acrylics look fine but the nail polish he put over them looks super sloppy and he didn’t have me wait long enough for them to dry so they’re smudged. The end result was less than ideal, but you can be the judge based on the pics. Super unimpressed, will have to spend extra to get them fixed tomorrow in Greensboro.
$30 to have a pedicure for my husband. $30 for my pedicure. $40 for my manicure. Dropped $100 for an hour of pampering! ☺️
I got my nails done. The lady cut into my skin twice with the dremel tool, my nails are crooked. Worst of all she was dismissive about my complaint and treated me like i was a burden. Never again.
I love getting my nails done here. They have so many people working here there isn't much wait time. They always have the pedicure chairs full of men and women so it must be a good place for a pedicure too.
They are great for manicures & pedicures. They also are very nice & friendly. Love going there.
Very large nail salon. They do manicures, pedicures and waxing ect. Very friendly staff. Will definitely be going back....next week actually
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