Nails Pro

+1 636-586-9888

1809 Rock Rd b, De Soto, MO 63020 United States of America

Open Today: -

Quick Facts About Nails Pro

Nails Pro Place, as evident from the comments, has both strengths and weaknesses. In order to provide a comprehensive analysis, we will explore the various aspects mentioned in the comments, including the quality of service, customer satisfaction, professionalism, pricing, and appointment availability.

Starting with the strengths, one recurring theme in the comments is the satisfaction with the quality of service provided by Hannah, the nail technician. Multiple customers express their contentment with the outcome of the nail treatments they received. One customer mentions that they always have amazing results and enjoy their visits, while another mentions that Hannah does a fantastic job every time. This consistency in delivering high-standard services can be considered a strength for Nails Pro Place.

Another positive aspect highlighted in the comments is the professionalism and friendliness of Hannah, the nail technician. Customers appreciate her nice and friendly demeanor, indicating a positive customer service experience. Some customers mention her approachability and courteousness, which can contribute to creating a welcoming atmosphere in the salon. These qualities can lead to customer loyalty and positive word-of-mouth referrals, showing professionalism as a strength for Nails Pro Place.

The promptness and flexibility of the salon in accommodating customers' needs are also strengths mentioned in the comments. One customer states that they were able to get an appointment with no notice and were treated with kindness and courtesy. This demonstrates that Nails Pro Place values customer satisfaction and is willing to go the extra mile to accommodate their needs, which can be advantageous for customer retention.

However, despite these strengths, there are also weaknesses pointed out in the comments that need to be addressed. One significant weakness is the inconsistency in the quality of service. While some customers express satisfaction, there are others who have had negative experiences. One customer mentions that they wanted a French manicure, but the result was not up to standard as the whites of their natural nails were still visible. Additionally, some reviews mention that their nails were made too thin, leading to chipping within a week. These instances of subpar results and inconsistency can be considered weaknesses for Nails Pro Place, as they can deter potential customers or lead to dissatisfaction among existing ones.

Another weakness highlighted in the comments is the pricing and value for money. One customer mentions that Nails Pro Place charges $35 for a dip set, which is higher than the average price they have encountered elsewhere. Furthermore, they express disappointment at the outcome, stating that the nails chipped within a week. This indicates that the pricing may not be in line with the quality delivered, which can be detrimental to customer satisfaction and the overall reputation of the salon.

Appointment availability is another aspect that customers have raised concerns about. While some customers mention that they were able to get an appointment without much notice, there are others who express frustration at not being able to secure an appointment despite multiple attempts to contact the salon. One customer states that they had been trying to call for over a month without any return calls. This lack of responsiveness and difficulty in booking appointments can be considered a weakness as it can lead to customer frustration and potential loss of business.

In conclusion, Nails Pro Place has both strengths and weaknesses based on the comments provided. The recurring strengths mentioned include the quality of service, professionalism, and flexibility in accommodating customer needs. On the other hand, weaknesses include inconsistencies in service quality, higher pricing compared to competitors, and difficulties in appointment availability and responsiveness. Understanding and addressing these strengths and weaknesses can help Nails Pro Place improve their overall customer experience and reputation in the nail salon industry.

Best TL Reviews

Wanted french, you can see the whites if my real nails. Plus some of them are really thick! Not happy at all.

Wonderful nail tech. Hard to find a good one these days, been going to Hannah for 3 years and she never disappoints!

She always does an amazing job on my nails ❤️ I LOVE going here never had a bad experience❤️ She is a very busy lady that likes scheduled appointments more than walk ins because it is only her working ❤️

The lady, Hannah I believe is her name, was very nice and friendly. I came in for dip powder nails and she was able to shape and finish my nails really quickly. I was ready to make this my new place because the atmosphere was great and my regular place is 40 minutes away. I gave the low rating because they charge $35 for the dip set ($30 most places ive been) and only do two coats. Most nail shops ive gone to layer at least three times. My nails began chipping within a week. Very disappointed they were made so thin they wouldn't last the typical 20+ days to grow out. I had to get them re-done elsewhere a week after.

They do a fantastic job everytime. My wife goes in with an idea of what she wants, and Hanna does her magic.

Called in with no notice but got me right in. She was very nice and courteous.

Went in today to get an appointment and Hannah said she had none but the shop was empty. I ask what I did wrong and she said I needed to take a break. Had been trying to call for over a month with no return calls.I have been going here for at least 3 to 4 years.. I don't know what I did but they could at least call me and let me know. That is at least common courtesy. Will honor her wish and not go back.

Hannah does amazing job, super friendly. I've only been here a few times but enjoy my visit every time. I Will definitely be back