Quick Facts About MCC Nails
MCC Nails Place is a nail salon that has generated mixed reviews from customers. In order to assess the strengths and weaknesses of the salon, the comments provided will be analyzed in detail.
One recurring complaint from customers is the rushed and careless service provided by the nail technicians. This is evident in comments such as "Each time I have went here the workers have been completely careless and rushed through the whole thing!" and "The lady that I got once again rushed through it and in the process made me bleed many times!" It is concerning that the staff does not prioritize quality and attention to detail, as this leads to unsatisfied customers. This can be seen as a weakness of MCC Nails Place, as it indicates a lack of professionalism and care.
Additionally, several customers mentioned that some of the staff members were rude or mean. For example, one customer stated "Most of the staff are rude, and the one guy who sits further down from the register is honestly just mean." This is another significant weakness of the salon, as customer service is essential in the beauty industry. Rude behavior from the staff can create a negative atmosphere and deter customers from returning. MCC Nails Place should address this issue and ensure that their employees are trained to provide friendly and welcoming service.
Despite these weaknesses, there are some positive aspects mentioned by customers. One customer mentioned that the salon is not too expensive and the people are nice. This indicates a strength of the salon, as affordability and friendly staff are often factors that attract customers. Additionally, another customer mentioned that they had the "absolute best pedicure ever" and appreciated the attention to detail. This suggests that some of the staff members are capable of providing high-quality service.
Another strength mentioned is that the salon accepts credit cards but offers a 5% discount for cash payments. This shows that MCC Nails Place is flexible in terms of payment options and incentivizes customers to pay in cash. This can be seen as a positive aspect, as it provides convenience and potential savings for customers.
On the other hand, a customer expressed their dissatisfaction with body-shaming remarks made by the staff. They mentioned that a staff member asked them "how many pounds are you?" which is irrelevant and inappropriate. This behavior is unacceptable and reflects a significant weakness of the salon. Body shaming can have a detrimental impact on customers' self-esteem and overall experience. MCC Nails Place must address this issue and ensure that their staff members are respectful and professional.
In summary, MCC Nails Place has both strengths and weaknesses. Some customers appreciate the affordability, friendliness, and attention to detail provided by certain staff members. However, there are significant areas of improvement required, such as addressing the rushed and careless service, rude and mean staff members, and body-shaming incidents. By rectifying these weaknesses, the salon can enhance customer satisfaction and loyalty.
Best TL Reviews
Each time I have went here the workers have been completely careless and rushed through the whole thing! Today I went to get them done and the lady that I got once again rushed through it and in the process made me bleed many times! She didn’t listen to what I was telling her and each time I tried to get her to fix something she would get impatient and kinda rude. The nails ended up being $50 even though everyone else was charging $40! I am not happy with their service and will not be going back!
I love going here! It isn't too expensive; and the people are nice. They accept credit cards, but offer a 5% discount for cash.
I had the absolute best pedicure ever. The lady made sure that each leg had equal attention, all toes were touched up beautifully, feet were scrubbed without being painful, and my nails were painted to perfection. I didn't get anything special, but loved the whole experience.
My daughter got intricate nail designs. I appreciated that the man who started her nails had warned me the exact price her nails would be before they went on. Her nails turned out beautifully.
I felt the nail stylists were heartless. My friend and i went to get our nails done before her mom memorial service. And we both had new tattoos on our forearm...my friend kept telling them to be careful and they were hurting her but the guy did not care.
My 12-year-old daughter and I went when it was very busy (a few days before Christmas) and still were able to get our nails done nicely without making an appointment. The wait was long but it was worth it to spend some girl time with her. One guy working was a bit rude when we walked in but the gentleman that worked on us was very nice and funny. I appreciated his attention to detail and how careful he was with my daughter. We loved our nails!
Always leave unhappy! Most of the staff are rude, and the one guy who sits further down from the register is honestly just mean. He has made my friend leave mid appointment because he refuses to listen. When I was going here for awhile, I would ask them to take off my old nails after a few visits because they were poorly done and they never cut down the natural nail underneath. The mean guy would try to talk me out of it even though I asked for them to do so while booking my appointment. The shaping looks juvenile, so I just drive to the Cities now.
My daughter and I went in for a girls day pedicure. The staff was rude and rushed us through. I definitely did not get my moneys worth. I won’t be back.
Asking a customer "how many pounds are you?" Which has nothing to do with the service you are doing is UNCALLED for. And when the manager is notified they make excuses that "he's new" it's called RESPECT. I will not EVER use this establishment as they body shame their customers. Shame on you!
MCC Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
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