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A-1 Nails

+1 510-965-1260
12141 San Pablo Ave, Richmond, CA 94805 United States of America
Open Today: 10:00 AM - 07:00 PM

Quick Facts About A-1 Nails

A-1 Nails place, based on the comments provided, has both strengths and weaknesses. These comments provide insight into the various aspects of the salon, including its cleanliness, quality of service, customer service, and overall experience.
Starting with the strengths, one commenter mentioned that the space is clean, which is an important aspect for a nail salon. Cleanliness is crucial in maintaining a sanitary environment and preventing the spread of infections. The mention of good communication by the staff also indicates that they are attentive and willing to listen to the customers' needs and preferences. Additionally, the availability of a variety of nail services, including face peeling manicure pedicure and a range of nice colors, suggests that A-1 Nails offers a diverse selection of options for customers.
Moreover, a customer expressed that this is their go-to spot for nails, highlighting their positive experience with the salon. This suggests that there are regular customers who are satisfied with the services provided by A-1 Nails. Furthermore, the presence of nearby banks and a Wendy's indicates that the salon's location may be convenient for customers and may provide additional amenities in the surrounding area.
However, there are several weaknesses that can be inferred from the comments. One commenter mentioned feeling uncomfortable during a Brazilian wax due to a perceived lack of sanitation, the occasional absence of gloves, and a suspicion of hidden cameras. These concerns raise questions about the salon's hygiene practices and whether the staff is adhering to proper safety protocols. A clean and sanitary environment is essential for any salon, and these comments suggest that A-1 Nails may have shortcomings in this area.
Additionally, another customer expressed disappointment with the quality of the manicure, stating that it was rushed and led to their nail polish peeling off the next day. This implies a lack of attention to detail and poor durability of the products used. Nail polish should ideally last for a reasonable amount of time without chipping or peeling. This customer's negative experience could be an indication of inconsistent quality or rushed services.
Furthermore, there were complaints about the pedicure service, with one customer stating that they did not receive a good pedicure and that the staff was lazy. Poor customer service is a significant issue for any business, and these comments suggest that A-1 Nails may have inconsistencies in the level of service provided. Additionally, the comment about the staff complaining raises concerns about the work ethic and professionalism of the employees.
Another commenter mentioned that their nails looked uneven and the gel polish started peeling off within a week. These issues suggest a lack of attention to detail and skill in providing a proper manicure. This can be frustrating for customers who expect their nails to appear neat and last for an extended period.
Furthermore, one individual had a negative experience with customer service upon arrival at the salon. The lack of acknowledgment from the employees and their focus on their conversation instead of attending to the customer is indicative of poor customer service. This type of behavior can make customers feel unwelcome and discourage them from returning.
In summary, A-1 Nails place has a mixed reception based on the comments provided. While there are some strengths, such as a clean environment and a diverse range of services, there are several weaknesses to address. These include concerns about sanitation, rushed services, poor durability of manicures, complaints about pedicures, uneven nails, and issues with customer service. It is important for the salon to address these weaknesses in order to improve the overall customer experience and reputation.


Best TL Reviews

I don’t recommend to get a Brazilian was here. It feels very unsanitary , they don’t sometimes use gloves, they don’t wax you very good, & it just feels like there’s hidden camaras ????
I don’t understand why some people are saying some harsh things. I just went earlier in the day and got a small pedicure and my experience was amazing. We first got greeted and then me and a family member
got pedicures and here’s how mine turned out
They did my manicure in a rush! I don’t know what kind of material they use I asked for a gel manicure and I loved the result but the next day all the nail polish started to peel off!
I don’t recommend this place!
Sorry ????
Did not get a good pedicure! And they always complaining .I give them no stars they have to do a Lot better than what they doing poor service I would not recommend no one there.LAZY FOlkS
This is my go to spot for my nails. Friendly folks, clean space and they do a good job
She was nice but everything was uneven and the gel peeled before I made it to the freeway. Hasn't been a week and they look like they already need a fill
This place is clean
The lady's there are nice and have good communication.
They do face peeling manicure pedicure nice colors jell colors
Nice very polite.
You have Chace bank, bank of america
A Wendy's if you are hungry.
I went there to get a mani-pedi and when I walked in I was waiting for someone to greet me, and nothing. The employees were talking g to each other and saw me walk in, I was trying g to not be rude and interrupt, but they just kept talking. When I asked how long the wait, they just kept talking. I asked 3 times before the customer said ," she is talking to u " WOW. I couldn't believe it then she finally said it will be a while, come back in a while.... omg seriously ????. I was so appalled that I left

A-1 Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 10:00 AM - 07:00 PM
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 07:00 PM
Saturday 09:00 AM - 07:00 PM
Sunday 10:00 AM - 03:15 PM

How to go there

Location