Quick Facts About Divine Nails
Divine Nails has several strengths based on the comments provided. Firstly, many customers expressed their satisfaction with the quality of the services provided. One customer mentioned that their dip powder manicure turned out great, and another customer stated that their nails were done perfectly every time. This suggests that the technicians at Divine Nails have the skills and expertise required to satisfy their customers' needs.
Another strength of Divine Nails is their ability to provide a range of services. Customers mentioned getting dip powder manicures, ombre acrylic nails, pedicures, gel nails, and designs. Offering a variety of services allows the salon to cater to different customers' preferences and ensure that there is something for everyone. Additionally, Divine Nails seems to have a talented and diverse team of technicians who can handle various requests.
The prices at Divine Nails were also praised by customers. One person mentioned that the prices were wonderful, while another customer commented on the reasonable pricing considering the quality of service received. Affordable prices can attract more customers and encourage them to become regular clients.
The cleanliness of the salon was also highlighted by a customer who mentioned that it was very clean and bright. A clean environment is important for maintaining hygiene and creating a pleasant atmosphere for customers. It shows that Divine Nails values cleanliness and takes the necessary measures to ensure a sanitary environment.
Customer service was positively mentioned in a few comments. One customer stated that they were greeted nicely and promptly attended to when they arrived. Another customer mentioned that the technicians at Divine Nails were sweet. Good customer service is crucial for creating a welcoming and friendly atmosphere that encourages customers to return.
Despite these strengths, Divine Nails also has some weaknesses based on the comments provided. One customer expressed their disappointment with their pedicure appointment. They had scheduled an appointment with a specific technician, but were given someone else. The technician made the customer wait for 30 minutes and provided a subpar pedicure experience. This indicates that the salon may have difficulties managing appointments and ensuring that customers receive the services they requested.
Another weakness identified is the lack of communication regarding changes in technicians. One customer had specifically booked an appointment with Nancy, but was surprised to find out that Tom would be doing their nails instead. This lack of transparency and communication can lead to customer dissatisfaction and a lack of trust in the salon's booking system.
Additionally, one customer mentioned that their nail set did not turn out as expected. They wanted acrylic tips with a pink base and black tips, but received pink powder instead. This suggests a lack of attention to detail and may indicate that the salon needs to improve communication between the technicians and customers to ensure that the desired outcome is achieved.
In conclusion, Divine Nails has several strengths, including a satisfaction with the quality of services provided, a variety of services offered, affordable prices, a clean environment, and positive customer service experiences. However, there are also weaknesses identified, such as difficulties with appointments, lack of transparency regarding changes in technicians, and issues with attention to detail. Addressing these weaknesses can help Divine Nails improve its overall customer experience and satisfaction.
Best TL Reviews
Tom did my dip powder manicure and I really love how they turned out. I picked a nice shade of blue, periwinkle it is called. I brought my granddaughter with me tonight and she got ombre acrylic nails and they look awesome. I really like this place. The prices are wonderful as well. The girl named Thu did a cherry design free-hand and made it look neon on my sister's matte black nails. Really cool.
Was very upset with my last appointment with Divine. I had scheduled a pedicure with Holly and was given another technician, wasn’t a big deal. But this other technician (never got her name) had me sit in the chair/water for 30 mins before getting to me. I knew they were busy so I tried to give her the benefit of the doubt. Once she started my pedicure it was not good. Not only did I not get much of a massage, but my feet were still rough-feeling. After she sat me under the dryer 10-15 mins later I went to tip her and she told me she had forgotten I was there. I’ve been here many times throughout the last years and this was the first time I actually felt like they forgot me.
I recently moved out to Locust Grove from downtown FXBG. I was desperate for a pedicure on a Saturday and was dreading the at least 30-minute drive to town to get this. I went to Google and found this small out of the way place behind the Sheetze at 20/3 I was able to get an appointment and went. Wow! For a small place with 3 seats, they had great service and a reasonable price, considering that I also saved easily 1 hour of drive time as well. I will continue to give these folks my business, and I am a man.
I am so glad I decided to go to Divine Nails. I had gone to a couple places in Culpeper (they had high review numbers).but received bad service at them. I decided to try out of town. After doing a quick check I found Divine Nails listing and they had a good review. So on a spur of the moment today I tried them. I called and asked if they were booked or could they hande a walkin. I was told it would be no problem to come in. I got there around 430 and will have to say I was pleased from the moment i walked in. The salon was very very clean, I was greeted and asked, nicely ( I might add ). What I needed. I let them know what I needed and was immediately given a seat at table. The lady who did my nails was wonderful. She fixed my nails from the not so great job I had done a couple weeks ago.She took her time and made sure everything was perfect. I regret not getting the lady's name that did my nails. She was sitting at the 1st table in the last row in near the sink. I will be going back when its time to have my nails done again. I do look forward to going back.
BEST SET EVER! Nancy did my nails and I loved how meticulous she was with every single nail as I’m very particular. I will not go anywhere else. Very clean and bright environment.
Highly Recommend Jessica for Gel Nails and Designs. She's done my nails for months!
This is the best nail shop I am very picky about the shape and way the nail looks I have no complaints shaped and done perfectly every time .. The atmosphere is delightful its very clean and the people who work here are so sweet ❤️ I wanna shout out my nails Techs... Thu does my nails and if she isn't available I goto Beni and Nancy does my toes .. wouldn't go anywhere else ❤️❤️❤️
I researched good nail techs on Google for nearly an hour, and found Nancy. I booked an appointment online SPECIFICALLY with Nancy. The salon is also over 30 minutes from my house. I WANTED NANCY TO DO MY NAILS! Once there, Tom told me -he'd- be doing my nails instead of Nancy but no one ever said why (?!?!?!). I'm not assertive so I just went with it, but was VERY disappointed. I also said I ONLY wanted acrylic tips, not powder. I wanted a pink base with black tips. What did I get? Pink powder. Tom did a decent job on my nails, but it wasn't what I wanted and it wasn't who I wanted to do the set. I won't be returning. Absolutely not worth the effort I put into it. I'll continue doing my own instead.
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Divine Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Payments
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Debit cards
Today
Opening Hours
| Monday | 10:00 AM - 05:00 PM |
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| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | 10:00 AM - 04:00 PM |
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