Le Nails

+1 954-797-0680

3202 Davie Blvd, Fort Lauderdale, FL 33312 United States of America

Open Today: Closed

Quick Facts About Le Nails

Strengths:

1. Affordable prices: One comment mentions that the prices at Le Nails are very reasonable. This can be a strength for the salon as it attracts customers who are looking for quality services at affordable rates.

2. Attentiveness to customer needs: Another comment states that the staff at Le Nails are careful and attentive to the customer's needs. This can be seen as a strength as it shows that the salon values customer satisfaction and strives to meet their individual requirements.

3. Good temperature and no strong chemical smell: A positive comment mentions that the salon has a comfortable temperature and no strong chemical smell. This can be considered a strength as it enhances the overall experience for customers, making them feel more relaxed and comfortable during their visit.

4. Range of services: The comment praising the back and neck massage along with the mani pedi showcases a strength of Le Nails, which is offering a variety of services beyond just nail care. This can attract customers who are looking for a more comprehensive self-care experience.

Weaknesses:

1. Inconsistent nail quality: One customer claims that the nails done at Le Nails were of poor quality and started breaking and coming apart within a few days. This is a significant weakness as it indicates a lack of skill or attention to detail, which can lead to dissatisfaction among customers.

2. Lack of professionalism: Multiple comments mention the lack of professionalism displayed by the staff at Le Nails. Customers reported feeling unwelcome, greeted poorly, and experiencing a careless attitude from the nail technician. This is a major weakness as it not only affects the customer experience but also reflects poorly on the salon's reputation.

3. Inadequate cleanliness: The comment indicating the presence of dust and an overall lack of cleanliness at the salon highlights another weakness. Proper hygiene and cleanliness are essential in any salon environment, and the failure to maintain cleanliness can discourage customers from returning.

4. Inconsistent service prioritization: One comment recounts an incident where a customer who arrived earlier and had been waiting was not attended to promptly, while another customer who arrived later was served first. This inconsistency in service prioritization can be a weakness as it shows a lack of fairness and professionalism within the salon.

5. Lack of diversity and potential discrimination: One comment mentions a potential racial bias, where an African American customer claimed to have been overlooked in favor of a white customer. This is an extremely serious weakness as it raises concerns about discrimination and fairness within the salon.

In conclusion, Le Nails has both strengths and weaknesses. While they offer affordable prices and are attentive to customer needs, they face significant challenges in terms of inconsistent nail quality, lack of professionalism, inadequate cleanliness, inconsistent service prioritization, and potential discrimination. These weaknesses can greatly impact the overall reputation of the salon and should be addressed in order to improve customer satisfaction and loyalty.

Best TL Reviews

they felt burdened that my child wasn’t completely quiet and I needed to tend to them from time to time and then out of frustration they triple charged me a usual for set is 45 and they charge me $85. Do not go here if you like your money.

The wait was not long. Nails weren't too neat. Good temperature inside. No strong chemical smell inside. Not careful with electric file, it cut into my skin.

Fantastic experience. Careful and very attentive to my needs.I have recommended Le Nails to all my friends. Try them you will not be disappointed.

Poor quality! Do not waste your money.

I don’t recommend this place. Seems like people who work there are not well trained to do the nails.

I got my nails done on Wednesday and they were breaking and coming apart by Friday.

You can do even better job at home buying a self kit.

Seem like they didn't even want to work! Not very greeting, or welcoming.! The guy who did my nails wasn't very careful with electronic file, he kept on cutting into my skin!! No apology done. Just a very careless attitude. He was just rough! My skin was so cut into even water falling to my skin burned. Horrible experience. It made since why they had no customers when I arrived, nor the entire time I was there. Zero professionalism!!! There was dust there, like they don't even clean. Don't recommend, don't come here.

I am an African American female who went in to get a fill and a pedicure and waited for nearly an hour. A white older female walked in with no appointment and was seen before me. This same lady was asking for the same service. I said something however, an excuse was provided. I will Never come back to this place.

This place has gone down hill! Very outdated. The nail teach had dirty nails. Not sure if it's new ownership. I asked for gel polish and the polish was old and left streaks on my nails. I showed it to the nail tech and she told me, "it will look better with another coat". I finally asked to change the polish and she forgot to put the top coat on a few of my nails. I will not be returning.

Very affordable. I got a mani pedi plus a back and neck massage. The tech done a fantastic job trimming my nails and cuticle.