Quick Facts About Star Nails
Star Nails place has both strengths and weaknesses based on the comments provided. To analyze these, we will look at factors such as quality of service, staff professionalism, pricing, wait times, and customer satisfaction. Let's discuss each aspect in detail:
Quality of Service:
- Several comments mention that the pedicures were done well and that the results were satisfactory. Customers were happy with the outcome and expressed their intention to return.
- However, there were also negative reviews about the quality of service. One customer mentioned that their pedicure only lasted 20 minutes and left their toenails uneven and crooked. Another customer had issues with the durability of the polish, as it chipped within a week.
Staff Professionalism:
- Some comments highlight the friendly and nice staff. They were accommodating when one customer was tardy, and the gentleman who did the spa pedicure treated the toes gently and maintained professionalism.
- On the other hand, there were instances where the staff did not meet expectations. One customer mentioned being stuck during the pedicure, and another customer had a negative experience with the wife of the husband-wife duo that runs the place, as she acted unprofessionally.
Pricing:
- The comments do not provide a clear consensus on the pricing. One customer mentioned being charged overpriced for their pedicure compared to previous visits. Another customer complained about being charged the full price for a polish change when their previous polish came off quickly.
- We can assume that the pricing is average since other customers seemed satisfied with the prices and did not raise any concerns.
Wait Times:
- One customer had a negative experience with the wait time, waiting for an hour even after being told the wait would be 20-25 minutes. This suggests that Star Nails place might be understaffed or have issues with managing appointments effectively.
Customer Satisfaction:
- The overall customer satisfaction seems mixed. Some customers were happy with the service, their nails, and the friendly staff. They expressed their intention to return and recommend the place.
- However, several negative reviews indicate dissatisfaction due to issues such as poor quality work, high prices, unprofessional behavior, and difficulty in getting appointments.
In conclusion, Star Nails place has both strengths and weaknesses. The positive aspects include satisfactory results, friendly staff, and accommodating nature. On the downside, there are concerns about the quality of work, pricing inconsistencies, unprofessional behavior, and potential issues with wait times. These factors should be carefully considered by potential customers when deciding whether or not to visit Star Nails place.
Best TL Reviews
do NOT come here. i came in for a pedicure and noticed only one man doing feet (very understaffed) she told me the wait time would be 20-25 minutes & i ended up waiting an hour. she decided she’d end up doing my pedicure so i let her cause you’d think she’d be good at her own job. my pedicure did not last no longer than 20 minutes, she shaped my toes nails uneven and crooked, got polish all over my skin, it was a mess & still charged me over price when ive been there before and the price was way less. they don’t even deserve the one star i gave.
Wonderful! Got us in quickly. Very friendly! Excellent work! John was a joy to chat with!
Been here twice for pedicures and was happy with the results both times. Staff were polite, they have both regular and gel polish, average prices. I'm sure I'll be back!
Nice shop. Pedicure was uncomfortable got stuck a couple times. Had a fill to looked good when I left, but within one week polish started chipping.
The polish on my middle and ring fingers on my left hand weren’t completely dry, the nails popped off clean after only having them on for a few hours. I HIGHLY don’t recommend
Very nice staff. I was tardy for my appointment and they graciously allowed me to arrive later than expected the spa pedicure with a sugar scrub is the service I received. The gentleman who did my service, treated my toes gently and even though my toes looked a bit rough he maintained professionalism. Polish is gel and I believe it last a while. I will return again. Highly recommended.
I have went there for years it was great I don't complain but when one day aftere paying 160$ my polish was coming off and they wanted to charge me full.price of a polish change was not right then when the husband said no his wife talked a whole lot of mess very unprofessional haven't been bk since.
They don’t even deserve the one star I had to give. Do not waste your money. She couldn’t even do a French tip. Spent two hours to end up with plain off shaped nails and she still charged me $28.00. Do not give the business your money. Go to the shores. Much better!
Place Pictures
Star Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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