Quick Facts About Uniquely Nail Spa
Uniquely Nail Spa has received a mix of positive and negative comments, providing insight into the strengths and weaknesses of the establishment.
Strengths:
1. Excellent Customer Service: Multiple comments highlight the friendly and accommodating nature of the staff. They stayed open beyond closing time to ensure a customer's satisfaction and were described as "super nice" and "sweet."
2. Skillful Work: Customers consistently mention that the nail technicians at Uniquely Nail Spa do an amazing job. They are praised for their speed, precision, and ability to create beautiful and long-lasting nails.
3. Friendly and Funny Staff: The employees are described as friendly, funny, and professional. This creates a welcoming atmosphere for customers and enhances their overall experience.
4. Referrals: One customer was referred to Uniquely Nail Spa by a friend, indicating that the quality of service is good enough to be recommended to others.
5. Professionalism: Despite the negative experiences of some customers, the majority of comments mention a professional approach from the staff, demonstrating their dedication to their job.
Weaknesses:
1. Cleanliness: One comment mentions that the salon appears to be dirty, indicating potential hygiene concerns. This can be off-putting for customers who prioritize cleanliness and may be a factor that prevents them from returning.
2. Lack of Health Focus: While no specific details are given, one customer mentions that Uniquely Nail Spa doesn't seem health-focused. This could indicate a lack of adherence to safety protocols, which could result in health risks for both employees and customers.
3. Poor Customer Service in Complaint Situations: In one comment, a dissatisfied customer expresses frustration at the salon's handling of a complaint. The customer felt met with unprofessional behavior, ugliness, and unhelpfulness. The lack of resolution and refusal to take responsibility are concerning and can damage the salon's reputation.
4. Inconsistent Nail Designs: One customer was disappointed with the nail art received from Uniquely Nail Spa, specifically mentioning that their Halloween-themed nails did not live up to expectations. This inconsistency in meeting customer requests may result in dissatisfaction and a reluctance to return.
5. Change in Management: A customer suggests that Uniquely Nail Spa may have changed owners, and as a result, the level of service and attitude towards customers has declined. This indicates potential inconsistency in service quality and customer satisfaction.
In conclusion, Uniquely Nail Spa has strengths in terms of customer service, skillful work, and a friendly staff. However, there are weaknesses in terms of cleanliness, focus on health, handling complaints, consistency in nail designs, and potential changes in management. The salon should prioritize addressing these weaknesses to ensure a positive customer experience and maintain a strong reputation in the market.
Best TL Reviews
Nice people, didn't talk too me much . I came in with my 2 teenagers at 6:30pm, they close at 6pm, they stayed open until 8:45 to finish my oldest daughters nails. They didn't complain or seem angry for having to stay open and at work.so late, in fact, they were super nice about it. All of our nails looked amazing too. I DEFINITELY recommend this place.
i absolutely love going to this place! they are so sweet,fast and their work is amazing! this is a set that i got today and my mom got and when we go in there the lady that does my mom’s nails always know that she can’t have color because of work so she is amazing and the guy in the back corner always does my nails and he does a wonderful job! definitely recommend going to them!!
It was my first time doing acrylics and the woman who did my nails did a fabulous job. My one complaint is that the place doesn't seem to be very health-focused and the salon just seemed a bit dirty. Loved the service though and had no other issues, so if you're cool with the pre-covid vibes then this is a great choice.
I got a full set on Saturday. By Monday the nail tips had lifted off my natural nail. I could feel the weakness. I called the shop a lady said to come in. I show up only to be met with ugliness, unprofessional behavior and no help. They explained that it was not their fault and my fault for asking for a straight nail tip- you know one they offered not as if I brought a nail tip. You could see visible gaps under my nails.
After going back and forth they only offer to "fill" in the gaps with acrylic??? Not take them off. Not refund me $70 that I paid. Nothing. So I had them fill the backs. It did not fix it but may prolong them falling off. Kiss my 70 bucks goodbye.
I was referred here by a friend after telling her about my bad experiences elsewhere. She assured me of the good quality and she was not lying! Not only did They do an AMAZING job on my full set acrylics and pedicure, the staff themselves are so friendly and funny - nothing like you normally see at local nail salons! I will definitely be back!!
Nice enough, but my nails don't look as great as these pictures . My Halloween nails are lacking Halloween. They are not all done up like the other Halloween nails and they cost me $55.00 for fills plus a $15.00 tip. 70.00 an hour is good money. I'm not going back.
Wow i cannot even begin to express the value of coming to this place. Very professional and you can tell that they love their job. Thank you so much I love my nails.
This used to be a good place to get these serviced but I Think they changed owners. I went two days in a row because they were very busy. The owner seemed bothered and in a bad mood about having so many customers ???? both times she ran me off in Avery rude manner. it nicely she just ran me off in such a rude manner. Had she been nice about it I would have remained loyal and would’ve waited until they were able to see me but I was treated as if they were doing me a favor by accepting my business.
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Uniquely Nail Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Payments
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
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| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 02:00 AM - 05:00 PM |
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Location
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