California Nails

+1 508-580-4666

256 N Main St, Brockton, MA 02301 United States of America

Open Today: -

Quick Facts About California Nails

California Nails Place has a mixed reputation based on the comments provided. There are both strengths and weaknesses highlighted by customers, which will be discussed below.

Starting with the strengths, it is clear that some customers had positive experiences with specific nail technicians. For example, Tau received high praise for their nail work, with one customer feeling like their nails were fancy and wedding-ready. This suggests that there are talented technicians at California Nails Place who can deliver excellent results.

Another strength mentioned is the ability of the technicians to fix and improve upon previous nail work. One customer had acrylic toes done at another place and was dissatisfied, but California Nails Place was able to fix it and make it look natural. This indicates that the technicians have the skills and knowledge to rectify any issues and meet customer expectations.

In terms of weaknesses, one common complaint is the lack of consistent customer service. Several customers mentioned that they were not greeted or assisted upon entering the salon. This highlights a lack of attentiveness and a potential disregard for customer service. Only specific technicians, such as Michelle and Tina, were praised for their friendliness, while the rest were deemed rude. This inconsistency in customer service can deter potential clients and create a negative overall experience.

Another weakness mentioned is related to the quality of work in specific cases. One customer had a negative experience with the eyelash service, noting that too much glue was used, the lashes did not look natural, and the application seemed more drag queenish. This suggests a lack of attention to detail and expertise in certain areas of service. Additionally, a customer mentioned receiving wide and huge nails despite requesting curved nails, indicating a miscommunication or lack of attention to customer preferences.

Furthermore, the ambiance of the salon was criticized. One comment mentioned that the place looked old and another referred to it as "ghetto." This feedback suggests that the salon may not be well-maintained or aesthetically pleasing, which can impact the overall experience for customers seeking a comfortable and pleasant environment.

One concerning complaint raised was related to the behavior of a specific nail technician. The customer stated that the technician repeatedly mentioned that the customer would die soon, which caused fear and distress. While it is unclear if this behavior is a pattern or isolated incident, it clearly had a negative impact on the customer's experience and perception of the salon.

In conclusion, California Nails Place has both strengths and weaknesses based on the comments provided. Positive aspects include talented technicians, the ability to fix and improve upon previous work, and friendly service from specific individuals. However, there are areas for improvement, including inconsistent customer service, quality control issues in certain services, an unappealing ambiance, and concerns about unprofessional behavior from a technician. Addressing these weaknesses and promoting the strengths can contribute to an overall positive customer experience and reputation for California Nails Place.

Best TL Reviews

I had an appointment and was seen by a male witch is fine but my nails are beyond ugly showed him what I wanted and asked for curved nails-and definitely not happy then charged me 55$ for wide huge nails oh and the design I wanted is not what it should look like took him over an hour to do. I went before and had the best experience not today unfortunately.

Tau absolutely SLAYED my nails…. Had me feeling like I was about to get married when I saw how fancy these things came out …. Obviously every nail place has some techs that are better than others but so far everyone here has done a good job and Tau has done the best ever !!!!

My experience wasn’t to bad, I went on my bday I had a appointment at 10 to get my eyelashes done I also needed other things done like my nails and eyebrows!!! Well I love my nails and eyebrows but I do not like my lashes!! The reason is because too much glue was used and they don’t look natural also wasn’t done the correct way more drag Queenish vibes for me but the people was nice but my eyes are swallowing and they hurt the Tech that I had was Anna but her nail game is nice ????

Place is definitely old looking the tech nick did a great job the pedicure was basic not worth the price ..ghetto as hell

My nail Tech all of a sudden kept saying that I'm going to die soon she repeated this several times and it scared me and I left there. I couldn't even let her paint my nails because I was so spooked and upset. I never went back. A few months later I collapsed to the ground and lost use of my bottom half of my body and became a paraplegic.,☹️????????????????. Was she intuitive?........Probably because I am too, and sometimes you have to keep it to yourself. Things that are going to hurt people, upset them or scare them or just how about the fact that she didn't know me??!!! It was really not appropriate when I'm trying to relax and get my nails done,????

Really sweet people and hardworking. I did my acrylic toes at another place and was not satisfied at all. They fixed it and it looks so natural ☺️

Unless Michelle or Tina are there, when you walk in, NO one asks you “Hi, how may I help you.” you’re just standing there looking stupid. It makes no sense. They have no sense of customer service. It’s pathetic. Michelle and Tina are the best. Everyone else is rude.

Great experience with Anne! Thank You I’ve been getting plain nails but I love the fancier stuff just couldn’t find a good nail tech!!! Thank You!!