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Nails N Beyond

+1 518-273-4931
564 Hoosick Rd, Troy, NY 12180 United States of America
Open Today: 10:00 AM - 08:00 PM

Quick Facts About Nails N Beyond

Nails N Beyond is a nail salon with a mixed reputation, as evident from the comments above. In order to evaluate the strengths and weaknesses of the salon, we will consider several key aspects: services, customer service, expertise, and overall quality.
Starting with the strengths, multiple comments highlight the friendly staff at Nails N Beyond. One customer specifically mentions the friendly atmosphere, emphasizing that it was the best salon they had been to. This indicates that the staff at Nails N Beyond is skilled at creating a welcoming environment, which can be a significant strength for a nail salon. Furthermore, another customer praises the services provided by Nails N Beyond, stating that their overall experience at the salon was great. This suggests that the salon's range of services may be extensive and satisfying.
However, there are several weaknesses that were also identified by customers. One common criticism is that some of the nail technicians at Nails N Beyond rush through services. A customer complained of a rushed manicure and pedicure, with the technician not performing necessary procedures such as removing dead skin from the feet. This oversight reflects negatively on Nails N Beyond's expertise and attention to detail. Another customer highlighted that their nails were uneven in length and shape, suggesting a lack of precision from the nail technicians. These weaknesses indicate inconsistent quality control and a potential lack of skilled technicians at the salon.
Customer service is another area where Nails N Beyond falls short. One customer recounts a bad experience with the salon's staff, stating that they did not understand their requests and failed to apologize or show any courtesy. This lack of understanding and poor communication reflects poorly on Nails N Beyond's customer service, as clear communication and empathy are essential for a positive salon experience.
The quality of the manicures and pedicures provided by Nails N Beyond also receives negative feedback. Several comments mention issues with the application of polish, including color on cuticles and streaky, lumpy results. Such complaints indicate inconsistencies in skill and execution among the nail technicians. Additionally, one customer mentioned that their ANC nails chipped and broke just four days after the service was performed. This indicates that the quality of the salon's services may not be long-lasting or durable.
Summarizing the strengths and weaknesses of Nails N Beyond, the salon has commendable friendly staff and positive overall reviews. However, weaknesses include rushed services, inconsistent quality, issues with customer service, and short-lived results. These weaknesses significantly impact the overall quality of the salon's services and may deter customers from returning or recommending Nails N Beyond.
In conclusion, Nails N Beyond has both strengths and weaknesses. While it excels in creating a friendly atmosphere and delivering satisfactory services for some customers, it falls short in terms of attention to detail, precision, customer service, and long-lasting results. Potential customers should consider these aspects when deciding whether to visit Nails N Beyond.


Best TL Reviews

This place is the best. Been to many places to get hands and feet done but this topped them all. Their services are great. I didn’t get my nails painted or anything because i’m a male. But this is the spot. Friendly staff as well.
They did a beautiful job on my friends french but mine was going well until my girl started rushing. She grabbed a file and ground across skin and ANC damaging what she'd just done then kept layering and gouping. Never going back. Only got 2 stars because the french was nice
Most amazing nail salon I have ever been too! They even give you a back massage while your nails are drying! I fell in love with this place the first time I went! Go there and find out for yourself you will not be disappointed!
I never leave reviews of places but this was the worst manicure I have ever received. I went in to get my ANC removed which was fine and I thought that I would just get a regular polish manicure to cover up the scratches from removing the ANC. My nails looked like a toddler painted them. Color was on my cuticles and my skin and it was streaky and lumpy. I can paint nails better than how these turned out. I ended up going to the dollar tree down the road right after and bought polish remover to remove the polish in my car. It was that awful.
Everytime I go here, I swear I will never go again. But I went yesterday and never again. It was the most rushed manicure and pedicure, I ever had. She never did the procedure to get the dead skin off my feet, no massage never even filed my nails and of course there is Never a thank you or good bye.
Worst customer service experience Ever ! So it started with me calling and asking if they had nail stickers,, they told me yes and set me up with a time to come in …. I walk in and they don’t have any nail
Stickers at all. And don’t understand anything I’m
Saying ? And I can’t understand them …. So they have me come all the way there for nothing! Not one word from
Any of the workers. No one apologized not even a sorry So I let her do my
Nails anyways just medium pink. She glued gems on with nail
Glue now the gems are turning white from
Nail
Glue. 55 dollars later I have horrible nails. Do not go to this place. No one there cares about anything. Just getting a tip And the only thing that really makes me mad. Is I’m
A good person and I paid it and left Never again will I come to this nail
Place. They made me want to cry
Worst nail salon in the area. Pedicure was rushed and not done very well. ANC nails came out lumpy and all of my nails are different lengths and shapes. If you’re looking for a skilled nail tech I don’t recommend going here.
I recently had a pedi and anc done. My nails are a mess they started chipping and breaking after 4 days. The money I spent on my nails should last a few weeks. Very disappointed.

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Nails N Beyond Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 10:00 AM - 08:00 PM
Tuesday 10:00 AM - 08:00 PM
Wednesday 10:00 AM - 08:00 PM
Thursday 10:00 AM - 08:00 PM
Friday 10:00 AM - 08:00 PM
Saturday 09:00 AM - 07:00 PM
Sunday 11:00 AM - 06:00 PM

How to go there

Location