Yvelisse Salon

+1 917-328-9123

1405 Archdale Dr , Charlotte, NC 28210, Charlotte, NC 28217 United States of America

Open Today: -

Quick Facts About Yvelisse Salon

Yvelisse Salon has received a mix of positive and negative comments, which provide insights into their strengths and weaknesses. Let's analyze them in detail.

Strengths: 1. Patience and excellent service: Yvelisse Salon is highly praised for their patience in dealing with customers, particularly with elderly patrons and young children. This highlights their commitment to providing a positive and comfortable experience for all clients. 2. Skilled stylists: Several comments mention talented stylists such as Tanya and Yoli. It indicates that the salon has skilled professionals who can deliver great cuts, relaxers, styles, and color treatments. 3. Personalized experience: The salon is commended for creating a warm and friendly atmosphere. Customers appreciate that the staff remembers them by name and their previous hair treatments, showcasing a personalized experience that fosters a sense of loyalty. 4. Satisfied customers: Positive comments, such as customers tearing up over the final results and loving the outcomes of their hair treatments, demonstrate that Yvelisse Salon has successfully met the expectations of many clients. This indicates that they have a track record of delivering quality services.

Weaknesses: 1. Inconsistency in service: There is a notable inconsistency in the level of service provided by different stylists at Yvelisse Salon. While some customers had great experiences, others had extremely disappointing ones. This inconsistency can be a weakness affecting the salon's reputation and customer satisfaction. 2. Lack of communication: One customer complains that a stylist put a relaxer into their hair without informing them, resulting in significant damage. This indicates a failure on the part of the stylist to communicate properly with the customer and discuss the treatment process, leading to a damaging experience. Such incidents reflect poor communication and negligence, which can harm the salon's credibility. 3. Unsatisfactory curling and hairstyling skills: A dissatisfied customer reports that their blowout was done poorly, and the stylist lacked curling skills. This indicates a weakness in the hairstyling capabilities of some stylists at Yvelisse Salon, which could compromise the overall quality of their services. 4. Unprofessional behavior: One customer states that the salon is unprofessional, with a lack of patience and disrespectful behavior towards a two-year-old child. This incident represents a significant weakness in terms of customer service and professionalism. Such behavior can negatively impact the salon's reputation and discourage potential customers from visiting.

In conclusion, Yvelisse Salon has the strengths of providing patient and excellent service, having skilled stylists, delivering personalized experiences, and satisfying many customers. However, they also have weaknesses in terms of inconsistency in service, lack of communication, unsatisfactory hairstyling skills, and unprofessional behavior. It is vital for the salon to address these weaknesses and improve upon them to ensure consistent and satisfactory experiences for all customers.

Best TL Reviews

They did my Grandmother's hair. They were very patient w her. Everyone's hair that they did came out absolutely beautiful

Tanya did a great job cutting, relaxing and styling my hair. I definitely recommend her for a stylist.

I love this shop!! The atmosphere is great very friendly staff. This is my second time here to my surprise not only they remembered me by name but they also remembered everything about my last hair treatment 3 months ago! ‘Yoli’ is my stylist as soon as I walked in she smiled and called me to her seat I didn’t even have to tell her what I needed she knew .... She’s awesome :)

Had the worst experience today. Wasted $53 for a blowout. Lady didn’t even know how to curl hair. Had to go home & redo my hair. It just seem like, this salon is only good for washing your hair.

They are definitely the worst of the worst. I recommend this salon to no one. They are very unprofessional and have no patience at all. I took my 2-year-old daughter and in the end I even left with my hair in my hand because the girl was crying. and they spoke very badly to me, you can see the kind of people who are to get involved and speak badly to a girl of only 2 years of age, I recommend you not to visit this place at all ????

Yvelisse slayed my hair. Sarah got me in her chair and I could not fully decide what I wanted, but she was patient. The final product made me tear up! Beautiful work

Went here once and had a GREAT experience, got my hair washed, blow dried, and straightened. Washed it after a couple weeks and the curls came back no problem!! So I went again since I was happy with my service. THIS TIME, a different woman from the first time put a relaxer in my hair without telling me and burnt all my hair off. This is gonna take literally YEARS to grow back, so upsetting and disappointing that someone would do this without telling me. Never come here!!!!

Yvelisse the best ⭐️⭐️⭐️⭐️⭐️ I had blonde damage hair and this are the results after color and treatment ???????? love it!!!