Quick Facts About Pretty Nails
Pretty Nails Place has received a mix of positive and negative comments, highlighting both its strengths and weaknesses. Let's analyze these comments in detail to understand the strengths and weaknesses of the salon.
Starting with the strengths, several customers expressed satisfaction with their experiences at Pretty Nails Place. One customer mentioned having an amazing experience with friends and family, praising the step-by-step explanations provided by the staff. This indicates that the staff effectively communicates with customers, ensuring their satisfaction during the nail service. Another positive comment highlighted the longevity of a pedicure, indicating that the salon provides good quality and durable services.
Additionally, one customer mentioned being pleased with how her nails were done and considered them "perfect." This positive feedback suggests that the salon has the potential to deliver excellent results and meet customer expectations in terms of the final outcome.
However, there are several weaknesses that arise from the negative comments. One recurring theme is the poor attitude of the staff members. One customer felt that the technician treated her like a child, jerking her hands around as if disciplining her. Another customer mentioned that the staff was rude and unprofessional, with the technician scolding her like an ignorant child. These instances indicate a lack of professionalism and customer service skills within the salon. It is important for the staff at Pretty Nails Place to treat their customers with respect and ensure a positive and friendly environment.
Furthermore, some customers complained about the quality of the nail service. One customer mentioned that her nails were not filed down evenly, and the fade on her nails was inconsistent. Another customer expressed disappointment with their nails, mentioning that they were "wonky." These comments suggest that the salon might have issues with attention to detail and precision in their nail services. It is essential for Pretty Nails Place to ensure consistent quality in their work to maintain customer satisfaction.
Customer dissatisfaction with pricing was also evident in one comment. A customer mentioned that the salon charged $86 for a service that they felt was not worth the price. The customer further expressed disappointment with the easily chipping nails. This indicates that the salon may have issues with pricing, as well as delivering services that meet the customer's expectations in terms of durability.
Another significant weakness highlighted in a comment was the refusal to refund or fix a customer's nails when they were unsatisfied with the outcome. This shows poor customer service and a lack of willingness to resolve issues. As a result, customers may feel discouraged from visiting Pretty Nails Place again, leading to the loss of potential repeat business.
In conclusion, Pretty Nails Place has both strengths and weaknesses. Some positive aspects include good communication with customers, a pleasing ambience, and the potential to deliver excellent results. However, the salon faces challenges with unprofessional behavior, inconsistency in service quality, pricing, and poor customer service when handling complaints. Addressing these weaknesses will be essential for Pretty Nails Place to improve its overall reputation and attract more satisfied customers.
Best TL Reviews
The man working did my nails and I haven’t had them done in many years. He jerks my hands around many times like I am a small child being disciplined. Well in my opinion, he needs to recognize that his attitude sucks! He asked if I wanted short and I was afraid to answer because I didn’t know what his definition of short is. He said he could trim later. Then later when I wanted them trimmed, and they were thick as bifocals, he proceeds to school me as an ignorant child. He was so unprofessional and rude!!! I would never recommend!!! I. The end, they looked fine and I left a decent tip, but I would never recommend them, EVER!!!
I had an amazing experience with my kids an I went several times with some friends an my older sister I love how they tell u what there doin step by step an they make sure ur satisfied before u pay its a must to visit there salon
i got exactly what i wanted but my nails were a little wonky. they weren’t filed down evenly and some of the fade went too low or too high in places. the guy that did them was a little rougher than usual.
This place is absolutely HORRIBLE!
The guy wouldn’t go by the pictures I showed him, he made my fingers bleed. Asked if it hurt as he continued bring blood to my skin, they were VERY VERY RUDE. I asked to just have my coffin nails filled and he acted like he has no idea eBay he was doing.
Was well pleased with how my nails were done . I think this is the first time in a long time she did my nails that I consider perfect
They messed up my nails and didn’t give me and wouldn’t give me a refund or even attempt to fix them. Terrible experience and I won’t be going back. If ya wanna waste 70$ go ahead
Good pedicure. One month of travel and camping and no chips. Ready for a new pedicure when we get back home.
I was in last week for a full set. I made an appointment quickly and easy and they required a mask so no problem but I paid $15 for a mask because that is all I could find at the stores around me. I got the chrome polish and the lady was very nice but I felt very rushed. Especially when a short line formed. They were $60 and I tipped $11. $86 is WAY MORE than I anticipated when making the appointment but it wouldve been worth it had they not totally chipped away. Ive been on vacation from work the whole week and I'm a full time worker and I have never had nails break and chip so easily and I've literally just been sitting at home. I have 2 I've just taken off myself, 1 completely broken in half and 4 that are barely there. I'm extremely disappointed. I will definitely not be back. Dont make appointments so quick and fast and then rush everyone just to make more money. Because in the end nobody will come back because they all look horrible and you'll have no money! Reputation is everything especially in a small town. NO CUSTOMERS = NO BUSINESS
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Pretty Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | Closed |
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