Nails Art & Spa

+1 925-267-2241

1347 Buchanan Rd, Pittsburg, CA 94565 United States of America

Open Today: -

Quick Facts About Nails Art & Spa

Nails Art & Spa has both strengths and weaknesses based on the comments provided by customers. The strengths of Nails Art & Spa include their flexibility with walk-in appointments, their friendly and personable staff, the quality of their work, the long-lasting results, their cleanliness and organization, and the speed of their service. However, the weaknesses of Nails Art & Spa include the high prices, the rush and lack of attention to detail during services, the poor quality of some services, and the inconsistency in following through with customer requests.

One customer mentioned that Nails Art & Spa always takes them in with no appointment, which demonstrates the flexibility of the salon. This is a strength as it allows for convenience for customers who may have unpredictable schedules. Additionally, another customer mentioned the owner's dedication to the business and clients, which indicates the caring nature of the staff and their commitment to providing a positive experience. This personal touch can also contribute to a sense of familiarity and comfort in the salon. Furthermore, several customers praised the quality of the work done at Nails Art & Spa, with one customer even attaching a photo of their nails that still looked great after almost three weeks. This indicates that the salon does a good job in providing long-lasting results, which is a major strength as it ensures customer satisfaction.

Cleanliness and organization are other strengths mentioned by customers. Maintaining a clean and organized salon creates a pleasant and hygienic environment for customers, which is crucial in the spa industry. Additionally, one customer highlighted the speed of the service and the ability of the technician to complete the service quickly while still maintaining quality. This can be seen as a strength for customers who are looking for efficient service.

However, there are also weaknesses that have been mentioned by customers. One recurring issue is the high prices of services, with one customer expressing dissatisfaction with the cost of an acrylic overlay on their toes. This indicates that Nails Art & Spa may be on the expensive side compared to other salons in the area, which can be a deterrent for some customers. Another weakness mentioned is the rush and lack of attention to detail during services. One customer expressed disappointment in the rushed nature of their appointment, with the acrylic fill taking less than half an hour instead of the usual hour to hour and a half. This lack of time spent on each individual customer can result in subpar quality, as mentioned by a different customer whose nails chipped and cracked within a week. Inconsistency in quality and service is not ideal for the salon's reputation.

Furthermore, there were specific issues related to service quality mentioned by customers. One customer mentioned that their hair was not fully removed during waxing and they were left sticky. Another customer's daughter experienced issues with her nails, including undercuring and a lack of sufficient acrylic. These aspects contribute to a negative customer experience and highlight weaknesses in the salon's ability to consistently provide satisfactory services.

In conclusion, Nails Art & Spa has strengths in their flexibility with walk-in appointments, their friendly and personable staff, the quality and long-lasting results of their work, their cleanliness and organization, and the speed of their service. However, they have weaknesses such as their high prices, the rush and lack of attention to detail during services, the occasional poor quality of service, and the inconsistency in following through with customer requests. These strengths and weaknesses should be considered by potential customers when deciding whether to visit Nails Art & Spa.

Best TL Reviews

I love this place they always take me in with no appointment as to I don't get off till 5pm and take care of my nails and the deluxe pedicure they do man is the best after a long day walking all over the cemetery where I work ..just what I needed

I live very close to this nail salon, and I was having a very bad day and wanted to treat myself. I dropped by on a Saturday or Sunday afternoon, and they were able to take me right away for a manicure in full set. On top of that, the shops owner is very kind, sweet, and personable. It’s clear she cares about her business, but her clients as well. She takes great pride in her work, and takes her job seriously. And the cherry on top of it all is that they do excellent work here! I highly recommend this place, I’ve only been here once but it feels like I’ve known them for years. If you’re looking for a quality salon, with quality people, this is your place! I have attached a photo of my nails, almost 3 weeks after I got them done. They have lasted great, no problems whatsoever, and I still get complimented on them every day!

I have been coming here for a while and they were always a little on the pricey side and today I asked for acrylic overlay on my short toes and they tried charging me 90$ which I found very expensive for toes and then continued to laugh and giggle once they knew my mood had changed

very rushed. i understand that only 3 of them were taking care of everyone and i commend the multitasking. but they didnt take the time they needed on each individual person. i got a fill for my acrylics, which usually takes about an hour to an hour and a half depending on what you get done. they rushed it so much, it took them less than half an hour to do everything. of course not even the best quality either. not coming here again.

UPDATE: its been only about a week and already my nails are chipped and cracked on the polish. ten years of getting my nails done and never experienced this bad of experience. horrible horrible quality.

I was a fan, but they didn't get all my hair from waxing I had to pluck a lot and they left me sticky. Also my daughter's nail got soggy they didn't have her under the lights long enough to cure the bottom layer. And it was dented like not enough acrylic. They are friendly and listen to special requests they just didn't follow through

I FOUND my go to nail shop y’all! After living in Pittsburg for almost 3 years, I finally found THE nail salon just around the corner from our house. Most of us females are careful about where to get great, quality service as far as someone doing our nails for the first time. Let me tell yah…. This place is the Ssshhhhh! Shop is SPOTLESS, very clean and organized! My nails had the opportunity to be serviced by *Tuh (sorry if I butchered the spelling) and she was HILARIOUS! Very upfront, honest, full of fun time personality and I very much enjoyed our conversation. She made me feel like I’ve been a regular client and I appreciated that because for the first time, I didn’t sit in a chair with my headphones on watching a movie while a lady is tendering to my nails. She listened to my wants and she knows what’s good and not good about my nails. Completely trusted her work and at the end, I walked out of that shop a very happy person ???? She was HELLA fast too!

I’ll see you in 2-3 weeks girl!

I will never come back to this place! They did a HORRIBLE nail job (I wish I can post a pic so everyone can see ????????), I never leave bad review because I understand everyone is trying to make it in life. But, I can let this one go. I was about to leave after I paid $60+ and I came back to ask nicely to get it fix, they told me very rudely that I had to wait and once they had me sitting back in a chair they try to do it so fast that they hurt me. I can believe this people is still in business, DO NOT waste your money or your time at this place!!

Clean And Very Friendly Staff. The lady Judie (i believe) did real good work on my way over due pedicure. I will be going back and looking to make this one of my two go to spots.