Carolina Hardware Garden-Pool

+1 704-735-7129

969 Reepsville Rd, Lincolnton, NC 28092 United States of America

Open Today: -

Quick Facts About Carolina Hardware Garden-Pool

Carolina Hardware Garden-Pool place has several strengths that make it a popular choice among customers. Firstly, the new owners, Bean Brothers Hardware and Supply, have significantly improved the quality of service at the store. One customer praised the young man who worked on their lawnmower, stating that it looked and rode like it was brand new. This indicates that the employees at Carolina Hardware take pride in their work and strive to deliver excellent results.

In addition to providing repairs, Carolina Hardware also offers a wide selection of parts for lawnmowers and other hardware for various purposes. This is considered a strength as customers can find everything they need in one place, saving time and effort. The store is also commended for its large inventory, ensuring that customers can find the specific item they are looking for.

The employees at Carolina Hardware are known for going above and beyond to meet customer needs. One customer mentioned that they assist with repairs and provide helpful guidance for any home repair or gardening needs. This level of customer service is highly valued as it ensures that customers feel supported and can rely on the store for expert advice.

Convenient location is another strength of Carolina Hardware. It is situated close to downtown Lincolnton and is across from a great café where customers can grab a bite to eat while their lawnmower is being repaired. The proximity to other amenities makes it a convenient option for customers, adding to the overall positive experience of shopping at Carolina Hardware.

Carolina Hardware also caters to pool owners, offering a range of pool accessories and repair services. This is a unique offering that sets them apart from other hardware stores in the area. The store provides water testing services, which customers appreciate as it helps them maintain the health of their pool. The availability of a qualified and experienced pool repairman further adds to the store's appeal for pool owners.

As with any business, Carolina Hardware Garden-Pool place also has some weaknesses. One customer reported a price increase for a product without any notification or explanation. This lack of transparency and inconsistency in pricing can lead to customer dissatisfaction, potentially pushing them to find alternative suppliers. It is important for the new owners to address such issues and ensure consistent and transparent pricing practices.

Another weakness pointed out by a customer is the presence of empty bins in the store. This indicates that some items may be out of stock, which can be frustrating for customers who rely on the store for their hardware needs. Maintaining a well-stocked inventory is crucial for customer satisfaction, so the store should consistently monitor and restock its supplies to avoid empty bins.

Overall, Carolina Hardware Garden-Pool place is praised for its excellent customer service, wide selection of hardware, and convenient location. However, the store should address issues related to inconsistent pricing and empty bins to improve the overall customer experience. By building on its strengths and addressing its weaknesses, Carolina Hardware can continue to be a popular choice for customers seeking hardware and pool supplies.

Best TL Reviews

New owners “Bean brothers hardware and supply”. Been taking my mower there for years but this was the best service by far. Didn’t catch the young man’s name that worked on my mower but it looked and road like it was brand new when I got it back. Could tell he took pride in his work.

Great place to get parts for lawnmowers or to have your mower repaired. Huge selection of hardware for nearly any purpose.

I was buying qt canning jars there. I had been purchasing them for $11.49 a case. The last time, a month ago, I bought some. The lady in charge (owner) wanted to know what I was doing with them. She wanted to make sure that I wasn't reselling them, which I'm not. Today, I go in for 3 cases, which is the most I buy at a time, and the price at the register is now $14.99 a case even though shelf tag still says $11.49 a case. The kicker for me was when she told me she has other customers that would buy all she had if she let them. I buy 3 cases a month from another supplier now.

The employees go out of their way to make sure that you have what you need whether it be for a repair in the house or any of your gardening needs!! They do repairs on lawnmowers and weedeaters and small other yard work appliances!! Another great thing is it is close to downtown Lincolnton and right across from a great café where you can stop and get some good food ...while they do the repair on your lawnmower! With all that unique yard decorations and pretty yard flags and all the pool accessories!!! If you have to open your pool up or keep it looking good this year this is your place to stop!

A great place for all of your hardware needs. A locally owned hardware so if you live in the area let’s support local.

Good store with extremely large selection. However, a lot of empty bin.

Outstanding customer service. They’ve helped us with our pool, mower maintenance and equipment repair- all with great service and affordable prices. Skip the big box store and come to Carolina Hardware instead.

Great hardware store with a hometown atmosphere, and all my home repair needs are found, summer swimming pool supplies and repair services are available in the pool department they even answer my questions I have about maintaining my waters health, love the water testing over a computer with a print off of the results, showing what i need to add on chemical product, and a servicemen is available for me in case I need homesite pool service and repair needs ,at the lowest price in the surrounding areas by a qualified senior licensed repairman, that has 30÷ years of pool repair skills, Jeff Reep keeps my pool amazing with by his weekly maintenance service and cleanings ,At a more than affordable price and a monthly account available for me as a option to pay.There's no extra fee for after hours services or weekends even holidays!! .So I highly recommend Caroline hardware store.