Elite Nails

+1 864-873-9086

104 Pine Cliff Dr, Seneca, SC 29672 United States of America

Open Today: -

Quick Facts About Elite Nails

Strengths of Elite Nails:

1. Excellent customer service: Many customers mentioned the friendly and welcoming atmosphere at Elite Nails. The staff was described as kind, patient, and polite. This creates a positive experience for customers and encourages repeat business.

2. Skilled and experienced technicians: Several customers praised the skills and experience of the nail technicians at Elite Nails. They specifically mentioned the ability to achieve intricate designs and precision work. This indicates that the salon employs qualified professionals who can deliver high-quality services.

3. Attention to detail: The positive comments about the perfection of manicures and pedicures suggest that the technicians at Elite Nails pay great attention to detail. This level of precision gives customers confidence in the salon's ability to deliver excellent results.

4. Availability and flexibility: Customers appreciated that they were able to get last-minute appointments and that the staff accommodated their needs. This indicates that Elite Nails is responsive to customer demands and strives to provide convenience.

5. Competitive pricing: There were positive comments about the affordable prices at Elite Nails. Customers felt that they received good value for the services they received. This is likely to attract price-conscious customers and help the salon remain competitive.

Weaknesses of Elite Nails:

1. Inconsistent quality: While most customers had positive experiences, there were a few negative reviews regarding the quality of services. One customer mentioned that the acrylic nails chipped the next day, while another complained of a visible bump after a fill-in. These inconsistencies suggest a lack of consistency in the quality of services provided, which can be a concern for customers seeking reliable results.

2. Lack of professionalism from the owner: One reviewer mentioned that the owner of Elite Nails was rude. This behavior reflects poorly on the salon's reputation and can discourage potential customers from visiting.

3. Inadequate nail care resulting in damage: A customer complained about the technician filing too deeply into the natural nail, resulting in pain and damage. This suggests a need for better training or supervision to ensure that technicians are properly trained in nail care and safety protocols.

4. Expensive nails for poor quality: One customer mentioned that the nails at Elite Nails were overpriced compared to the quality received. This indicates a discrepancy between the cost and the value perceived by customers, which can lead to dissatisfaction and deter repeat business.

5. Lack of familiarity for new customers: Although many customers had positive experiences during their first visit, one reviewer explicitly mentioned their initial worries about trying a new salon. This suggests that Elite Nails may need to work on building a reputation and trust with new customers to overcome their initial concerns.

In conclusion, Elite Nails has several strengths, including excellent customer service, skilled technicians, attention to detail, availability, and competitive pricing. However, there are areas for improvement, such as inconsistent quality, lack of professionalism from the owner, inadequate nail care resulting in damage, expensive nails for poor quality, and the need to build trust with new customers. Addressing these weaknesses can help Elite Nails enhance customer satisfaction and strengthen its reputation in the market.

Best TL Reviews

I had a wonderful morning at Elite Nails! It has a wonderful family atmosphere, everyone was kind and patient, and my mani (5 different colors!) and pedi were perfect!

Kelly is amazing! I called first thing this morning and she was able to squeeze me in. She is very experienced. I had pink and white done and usually at other places they have to file so much around my cuticle. Kelly layed it so perfectly she barely had to file it! I will be going back!

I hardly ever share a negative review, buuuuut..I came here to get a fill in, everyone working there was very kind. Didn’t have to wait long to be seen. But, the woman who did my nails was rushing a bit and was quite rough. The end result wasn’t bad, BUT you could very clearly see where the fill in started, there was a bump. But still, not complaining too much. My complaint is my natural nail now that I removed the acrylic, when she was filing my nail with the drill, she went waaaayyyyy too deep..there’s a deep red line on two of my nails from the drill cutting into my nail. Both fingers have a fever now. I can’t even rub my finger tip against the nail without it hurting. I’ll be staying far away from acrylic while this two nails heal..I’m giving three stars because it was

the afternoon and maybe she really needed to get home. Nevertheless, my nails are very damaged and sensitive now. I won’t be returning.

The best! They are very friendly and do a fantastic job.

Not impressed what so ever!!!!!!! Came here because someone recommended it. My nails were WAY to expensive for the quality!!!! Such a bummer. I am happy to pay if the quality matches… however, it sucks paying for overpriced nails you hate. My Nails were chipping THE NEXT DAY!!!!!!! Owner was rude. Will never go back!

Got my nails done by christine on saturday! Everybody was very nice and answered all my questions and she did a pretty great job and very great prices

Lovely nails done professionally and politely. I'm thrilled with my nails, and I get lots of compliments on them!

This was my first time ever going to this specific nail salon, I have been getting my nails done for 4 years now at all different types of stores, and out of those 4 years no one has came close to this one! The people are very friendly, and don’t rush like other salons might do. It was the day before my prom, so I was a little worried about how they would turn out since I have never been to this salon, but all of my worries went away as she started! If I could give 10 stars I absolutely would!