Quick Facts About JK Nails & Beauty
JK Nails & Beauty Place has several strengths and weaknesses based on the comments provided.
Starting with the strengths, the salon receives compliment for their beautiful nails and excellent customer service. This suggests that the staff at JK Nails & Beauty Place are skilled at their craft and are friendly and accommodating to customers. The fact that the commenter had a nail redone the next day and received a positive response from the staff indicates that they prioritize customer satisfaction and are willing to rectify any issues promptly. This focus on customer service is further reinforced by the positive experiences mentioned by other commenters, who mention great experiences and a wonderful job done by the team.
Another strength highlighted by a commenter is the flexibility of the salon in terms of walk-ins and same-day appointments. This indicates that the salon is able to accommodate customers who may have sudden or last-minute nail care needs, which can be convenient for many people.
Furthermore, one commenter specifically mentions the professionalism and appreciation for customers at JK Nails & Beauty Place. This suggests that the staff at the salon provide a high level of service and make customers feel valued and appreciated.
Additionally, the commenter who states that they hadn't visited a nail salon in a couple of years found the place impressive, suggesting that the salon has a clean and well-maintained environment.
Moving on to the weaknesses highlighted in the comments, one commenter mentions a discrepancy in the pricing, where the online prices were out of date. This led to them paying more than expected, causing potential embarrassment if they were on a budget. The commenter suggests that the salon should update their price lists on their Facebook page to keep customers informed and avoid such situations. This highlights a potential weakness in the salon's communication and transparency regarding pricing.
Another weakness mentioned by a commenter is the wait time despite booking an appointment in advance. This indicates a possible issue with their scheduling and efficiency in managing appointments, which can lead to customer dissatisfaction. However, it is worth noting that the commenter still acknowledges that the job done on their nails was good and lasted a month.
A significant weakness highlighted in a comment is the lack of cleanliness and hygiene in the salon. The presence of dust and unsharpened nail pliers is unacceptable, and the commenter even experienced bleeding from their cuticles due to the poor handling of tools. The commenter expresses concern about the lack of sterilization of the tools and the potential health risks associated with using unclean tools. This indicates that the salon may have hygiene and sanitation issues that need to be addressed urgently.
In conclusion, JK Nails & Beauty Place has strengths in terms of beautiful nails, friendly staff, excellent customer service, flexibility in appointments, and a generally positive customer experience. However, there are weaknesses in the form of outdated pricing information, delays in appointments, and most importantly, a lack of cleanliness and hygiene. These weaknesses need to be addressed to ensure a safer and better experience for customers.
Best TL Reviews
Beautiful nails, friendly staff and excellent customer service. I had to have a nail re-done the next day as I wasn’t happy and they were so lovely about it. These are the most detailed nails I’ve ever had, absolutely gorgeous! Thank you so much!
I have been going to this salon most months since August 2022 - I’ve had great experiences & the team do a wonderful job! Good flexibility re walk ins / same day appointments - thank you!
Managed to get a last min apt on a Friday evening which was fab! However the prices online are out of of date so was £8 more expensive than expected so expected to pay £10 instead of £18. Then I was asked if I wanted Gel polish instead because normal polish chips but that would then cost £33!! Huge jump in price so I declined but its mad that its even offered at nearly double the price. Please update your online price lists on FB page to keep customers up to date and avoid potential embarrassment if on a budget. The girl who actually took over and painted the white tips was really friendly and chatty which was nice, didn't get her name but she's been there 5 months x
I booked in advance for acrylic powder infills but still had to wait half an hour before they were ready for me, despite this set back they did a really good job on my nails and they have lasted a whole month.
I must admit that I haven’t been in a nail shop for a couple of years now! This place was definitely impressive. Professional service, immaculate, seem to appreciate their customers! I’m so Happy to have found them!!!
I love coming here. The lady treats you very well. It's a good place to go for a manicure and relax. All the staff are nice. People smile and listen to their customers.
We had an amazing mani/pedi experience here!! Getting ready for our wedding trip, and this was a relaxing and incredibly positive time for both of us!! Gel extensions are great
Unfortunately my last experience was really unpleasant, first the desk was so full of dust, then the nail pliers was soooo unsharpened and my cuticules ended up being scratched instead of well cleaned or taken away. I had bleeding in two fingers around it. Worse enough is knowing that very hardly you guys sterilise your tools, as it should be done. How come I can protect my self in case of bleeding in this case? Dozens of people use this tools every day.
Not good at all.
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JK Nails & Beauty Info
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Opening Hours
Monday | 10:00 AM - 07:00 PM |
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Thursday | 10:00 AM - 07:00 PM |
Friday | 10:00 AM - 07:00 PM |
Sunday | Closed |
Wednesday | 10:00 AM - 07:00 PM |
Tuesday | 10:00 AM - 07:00 PM |
Saturday | 10:00 AM - 07:00 PM |
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