Quick Facts About Ross's Barber Shop
Ross's Barber Shop has several significant strengths that contribute to its positive reputation and customer satisfaction. One of the strongest aspects of this barbershop is its efficient and organized management of appointments and walk-ins. The fact that the customer who left a comment was able to sit down right away during a weekday lunch hour shows that the barbershop has a good system in place to ensure minimal waiting times for customers.
Another strength highlighted in the comments is the high quality of the haircuts provided. Customers consistently praise the barbers for their attention to detail and ability to deliver the desired style. This attention to detail, as mentioned in one comment, ensures that customers leave with exactly what they want. The barbers' talent and expertise in providing fades and other hairstyles contribute to the barbershop's reputation for top-notch haircuts in the area.
The customer service at Ross's Barber Shop is also commendable. The comments consistently mention the friendly and welcoming atmosphere of the barbershop. This is a significant strength, as it contributes to a positive customer experience and makes customers feel valued and comfortable. The barbers' willingness to accommodate specific requests, such as changing the TV channel for a child or verifying customer satisfaction throughout the haircut, also demonstrates their dedication to customer satisfaction.
The barbershop's connection to the local community is highlighted in one comment, where it is mentioned that the owners attend church together. This connection helps create a friendly environment and a sense of community within the barbershop. It also indicates that the barbershop is likely to have strong relationships with its customers, further contributing to customer loyalty and positive word-of-mouth referrals.
Despite these strengths, there are a few weaknesses mentioned in the comments that Ross's Barber Shop could address to further improve its service. One recurring criticism is that the barbershop can get busy and understaffed at times. This can lead to longer waiting times for customers and a potentially rushed service. To address this weakness, the barbershop could consider hiring additional barbers or implementing a more efficient scheduling system to better manage customer flow.
Another weakness highlighted in the comments is the inconsistency in barber shifts and communication. This can be problematic for customers who have a preferred barber or a specific schedule and may lead to confusion or inconvenience. Improving communication between barbers and customers, perhaps through the use of an online scheduling system or regular updates on barber availability, could help address this weakness. Additionally, ensuring consistent staffing and clear communication of any changes to the schedule can help alleviate customer frustrations.
Lastly, the price of haircuts at Ross's Barber Shop is mentioned as being relatively high. While the comments acknowledge that the high price is justified by the quality of the haircut, it may still deter potential customers who are price-sensitive. Offering occasional promotions or loyalty programs can help mitigate this weakness and attract a wider range of customers.
In conclusion, Ross's Barber Shop has several strengths that contribute to its positive reputation, including efficient appointment management, high-quality haircuts, friendly customer service, and a sense of community. However, addressing the weaknesses of potential understaffing, inconsistent barber shifts and communication, and the relatively high price can further improve the overall customer experience and attract a larger customer base.
Best TL Reviews
Great barbershop! They have four chairs and do both walk-ins and appointments. I went on a weekday during lunch and was able to sit down right away.
They took their time and actually did a really good fade. The cut was $25 and overall it was a good experience. I definitely recommend this spot.
Recently moved to Radcliff, and was recommended Ross's by a friend. Been twice now, and I'm making this my regular place to go! Got cut by Barber Diamond and her attentiveness to detail insures you gunna leave with exactly what you want!
I love my hair cut they staff was great ..for someone that's new to the area its pretty good to be welcome and get great services
Great little barber shop. Highly recommended! Super friendly and probably the first time my 9 y/o son enjoyed getting a haircut. One of the barbers even changed the channel to a program my son would enjoy while getting his haircut. A TV in almost every view while a person gets a haircut....cant beat that! There are even refreshments available. First time there and will definitely be going back.
Haircuts are top notch around this area no doubt. Service is pretty good. Can get busy at times and understaffed but that’s okay. It’s owned by local people who attend a church’s togetehr and it’s a berry friendly environment. A little inconsistency with barber shifts and communication. Price is pretty high but like I said it’s top notch haircut and I absolutely recommmend.
Down to earth barber and an inviting personality. Superb craftsmanship. Clean, professional and God fearing environment. If you need a cut. Make an appointment it well make your day!! Great guys
Easy going folks, relaxed atmosphere
I'm Puerto Rican Soldier and never been to this Barbershop before. Not far from Fort Knox. I'm picky about my haircut and sat with Eric. Very professional and asked what I wanted and throughout the cut continue to verify with me if I liked what he had done so far. Corrected anything I requested and price is fair for the service provided. Great low fade, no line visible and followed instructions as asked. Will visit again.
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Ross's Barber Shop Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 08:00 AM - 06:00 PM |
| Wednesday | 08:00 AM - 02:00 PM |
| Thursday | 08:00 AM - 06:00 PM |
| Friday | 08:00 AM - 06:00 PM |
| Saturday | 08:00 AM - 04:00 PM |
| Sunday | Closed |
How to go there
Location
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