US HAIR & BEAUTY

+1 614-235-5190

3727 E Broad St, Columbus, OH 43213 United States of America

Open Today: -

Quick Facts About US HAIR & BEAUTY

US HAIR & BEAUTY, based on the comments provided, exhibits both strengths and weaknesses. In order to provide an objective analysis, the strengths and weaknesses will be discussed and summarized below.

One of the strengths of US HAIR & BEAUTY, as mentioned in the comments, is its reasonable prices and friendly staff. This indicates that the store offers competitive pricing compared to other hair and beauty stores in the area. Additionally, the friendly and helpful staff contributes to a positive customer experience, making the customers feel valued and supported.

Another strength is the cleanliness of the store. Despite some negative comments regarding the Easton location, the overall cleanliness of the store was praised. A clean environment is crucial for a pleasant shopping experience as it contributes to a positive perception of the store and encourages customers to return.

Furthermore, the nice selection of products is highlighted as a strength. This suggests that US HAIR & BEAUTY offers a wide range of products to cater to different customer needs and preferences. A diverse product selection can attract a wider customer base and increase the likelihood of finding desired products.

However, US HAIR & BEAUTY does have several weaknesses based on the comments received. One notable weakness is the perception of the store's atmosphere. Comments indicate that the store may have a negative vibe, with customers feeling uncomfortable and unwelcome. This is a significant issue that could discourage potential customers from visiting the store and negatively impact its reputation.

Another weakness is the crowded and cluttered nature of the store. The comments highlight difficulties in finding products due to overcrowding and poor organization. This can lead to frustration and inconvenience for customers, potentially driving them to seek alternative stores with a more organized layout.

Additionally, comments mention the smell within the store, described as overpowering and unpleasant. This further contributes to a negative shopping experience and may discourage customers from making purchases.

Other weaknesses include a perceived lack of professionalism by the staff and a restriction on exchanges. The comments suggest that some customers found the staff to be unprofessional and felt marginalized. Furthermore, the restriction on exchanges, even with unopened items and a receipt, can create dissatisfaction among customers and hinder their willingness to shop at US HAIR & BEAUTY.

In summary, while US HAIR & BEAUTY has strengths such as reasonable prices, friendly staff, cleanliness, and a nice product selection, it also has weaknesses including a negative store atmosphere, overcrowding and clutter, unpleasant odors, perceived unprofessionalism, and restrictions on exchanges. Addressing these weaknesses could significantly improve the customer experience and reputation of the store.

Best TL Reviews

Didn’t like the vibe here and noticed the tall guy following me and my children around the store like I’m going to steal something. I don’t need to steal. I work hard for my money and won’t be spending a dime here again! Might as well go up the street to the Asians if you’re gonna be treated like that by your own! Byeeee.

Do not shop here they don’t allow exchanges on unopened stuff!! Like what hairstore be on that I had the receipt too!! It’s ghetto the floors are dirty it smells like feet. It’s crowded and over priced the workers are black and they are ghetto Id rather just spend my money with a different race cause they are much more professional…calling myself supporting black businesses. Tuh. All their “human wigs” are synthetic. Go up the street to the Livingston hairstore it’s clean and huge ????

Reasonable prices and the people who work there are friendly and willing to help you

I walked in the door and about had a panic attack, it is so cluttered and overcrowded. Also, I think they’re burning incense or something - very liberally - the smell is intoxicating and overpowering, and NOT in a good way. The salespeople were talking back and forth in another language, looking at me and laughing, and I felt very uncomfortable the whole time I was there. They had what I was looking for, but I did not purchase and will never go back. If I could give them negative stars, I would definitely do so.

It's small but it a great quick stop place when on lunch or in a hurry! Theybhave things pa ked in there so ask for help just in case you can't find it.

Crowded as expected. I think things could be a little more strategically placed. It was rough finding what I wanted, but when I found an employee it became a very pleasant experience. The best customer service... surely beats infinitys

Easton Location is good but have to go between 8 am - 12noon Mon thru Thurs I'd not store is out of control

Nice selection of products and friendly staff. Also, quite clean on the inside, too!