Quick Facts About Princess Nails
Princess Nails has a mix of strengths and weaknesses based on the comments provided. It is important to note that these comments represent the experiences of different individuals and may not necessarily reflect the overall quality of the establishment. Here is an analysis of Princess Nails' strengths and weaknesses.
Strengths:
1. Quality work: Many customers mention that Princess Nails did a good job on their nails. They mentioned that their nails looked clean, well-polished, and intact even after a few weeks. This indicates that the technicians at Princess Nails have the skills and expertise to provide satisfactory nail services.
2. Customer care: There are instances where customers mention that the staff members at Princess Nails provided good customer care. One customer mentioned that the technician gave her a water bottle when she had a cough. Another customer who was diabetic appreciated how well they took care of her. These instances demonstrate that Princess Nails values customer well-being and tries to create a comfortable environment for their clients.
3. Availability of appointments: It appears that Princess Nails has the capacity to provide appointments to customers, even if there are a few complaints about long wait times. The fact that they are able to accommodate multiple customers and have appointments available shows that they are operating efficiently and able to handle a reasonable number of clients.
Weaknesses:
1. Inconsistent pricing: Several comments indicate that Princess Nails has inconsistent pricing practices, causing frustration for customers. In one case, a customer complained that the price for a pedicure increased from $30 to $38, with an additional charge to remove gel polish. This inconsistency in pricing can lead to confusion and customers feeling like they are being taken advantage of.
2. Communication issues: Some customers complained about communication problems with the staff at Princess Nails. One customer mentioned that they did not understand their requests, resulting in a botched nail shape and flaking polish. Another customer mentioned that the staff tried to convince them to opt for gel polish instead of regular polish, despite their request. These communication issues can lead to dissatisfaction and a lack of trust in the establishment's ability to fulfill customer preferences.
3. Cleanliness concerns: One customer mentioned that the salon was a little dirty, which raises concerns about cleanliness and hygiene standards. It is essential for a nail salon to maintain a clean and sanitary environment to ensure customer comfort and to prevent any potential health risks. The cleanliness concerns raised in a comment indicate that Princess Nails may need to focus on improving their cleanliness practices.
4. Lack of staffing: One comment mentioned that there was only one staff member working when they had an appointment for two people. This suggests that Princess Nails may struggle with staffing issues, potentially leading to longer wait times and inadequate attention to each customer's needs. Inconsistent staffing can also result in a lack of availability for appointments, as mentioned in another comment.
In conclusion, Princess Nails seems to have strengths in terms of providing quality work and demonstrating care for customers. However, there are weaknesses in areas such as inconsistent pricing, communication issues, cleanliness concerns, and staffing problems. These weaknesses should be addressed to improve the overall experience for customers and enhance the salon's reputation.
Best TL Reviews
I don’t know what the mans name Is who did my nails, it was longer wait than he said but he did a good job. I got a little cough and he gave me a water bottle. It’s been 3 weeks and barely lifting all intact ????
So why go there if you read the reviews and there all bad. It makes no sense
I was there on 9/23 and I was the second one of the day. The lady told me there would be a 40 mins wait I told her that was fine, but I told her I had to be at by noon. She did a great job the reason I give it a 2 stars rating is because their price flex’s last time I was there I pay 30(gel) for a pedicure and this time she wanted $38 regular I told her that was fine but then she told me it would be $5 more to remove the gel. I said when did that happen and the the guy said it was always like that. I told him no because I had gel on last time and she did not charge me to remove it. I was just so frustrated with the situation because prices always jump up or down. And to top it off I had to go to the atm Machine to get money because there computer system was not working. Like I said the lady who did my nail was awesome she took the time she did a great job. They just got to make it clear what the prices are.
They do a great job. I got my nails polished and they did a very great job and they totally cleaned it and it looks so clean. Even though Ian diabetic they took care of me very well. I looked up his people should go there seriously they should check it out.
It's ok place I've been there 2 times, it's a little dirty there, I just don't like when I tell them I want regular polish they try to talk me out of it and to pay extra for the gel. Um no honey stop trying to convince me I said regular polish. They don't listen, did gel my hands and feet and wanted me to pay $55 I said nope I asked regular, you choose to put gel on me you pay the $10 extra not me. How about that. I walked out happy I can say that.
Had an appointment for 2 people, only 1 person working. Both of our nails starting lifting and breaking off after 1 week. We definitely will not be going back there.
My 1st & last time at this place...i was in a rush last minute stop before my brothers wedding the next day. Big mistake !!!
None of them didn't understand anything i was telling them or other customers ..me & other customers had to explain. One lady almost cut off my real nails ..she thought i wanted fake nails..i stopped her just in time.. I had told her i wanted my nails square shaped ..and french tip white with pink.. she filed them to nubs... I wanted to cry ..the polish was flaking off by the time i went to wedding . I paid big $ for the worst service ever !!!!
I have Black hair and I ask her can she Bleach my hair and it come out orange and red I was scary . I want to Professional Salon and they look at my hair and said she Did not repeat and did not put a toner on my hair to make it Blonde because my hair is naturally black she said $65. Then said it $ 75 . Please don't go there .So happy love my hair I want to fashion far it cost more but I was very happy to pay more.
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Princess Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
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